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Emarsys Logo

Customer experience and marketing automation platform

Table of Contents

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Emarsys - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Emarsys overview

What is Emarsys?

Emarsys is a marketing automation software designed to help businesses of all sizes streamline customer engagement, campaign management, and data collection operations via a unified platform. The application allows marketing teams to conduct A/B tests, configure workflows, and analyze the behavior of customers.

It enables employees to capture and store customer data in a centralized repository, manage loyalty programs, map customer journeys, and generate custom reports.

Features of Emarsys include an activity dashboard, multi-channel marketing, geofencing, in-app and browser push notifications, customer segmentation, behavioral analytics, lead management, and more.

Emarsys also lets administrators capture customers’ mobile browsing behavior, conduct surveys, and manage drip campaigns.

It also provides native integrations with many leading commerce platforms.

Starting price


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Emarsys’s user interface

Ease of use rating:

Emarsys reviews

Overall rating

4.3

/5

12

Positive reviews

67

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.67/10
Rating distribution

5

4

3

2

1

6

4

1

1

0

Who uses Emarsys?

Based on 12 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Marketing and Advertising
Internet
Computer Software
Information Technology and Services
Others

Use cases

Email Marketing
Marketing Automation
Personalization
Customer Data Platform
Customer Loyalty

Emarsys's key features

Most critical features, based on insights from Emarsys users:

A/B testing
Customer segmentation

All Emarsys features

Features rating:

A/B testing
Activity dashboard
Activity tracking
API
Audience targeting
Autoresponders
Behavioral analytics
Behavior tracking
Campaign analytics
Campaign management
Campaign scheduling
Campaign segmentation
CAN-SPAM compliance
Click tracking
Contact database
Contact management
CRM
Customer database
Customer profiles
Customer segmentation
Customer surveys
Customizable branding
Customizable fields
Customizable forms
Customizable templates
Data integration
Drag & drop
Drip campaigns
Dynamic content
Email campaign management
Email management
Email marketing
Email tracking
Engagement tracking
Event triggered actions
Gamification
GDPR compliance
Gift card management
Image library
Landing pages/web forms
Lead capture
Lead management
List management
Loyalty cards
Loyalty program
Marketing automation
Membership management
Mobile access
Mobile optimization
Multi-Campaign
Multi-Channel marketing
Multiple data sources
Multivariate testing
Personalization
Predictive analytics
Predictive modeling
Promotions management
Real-Time analytics
Real-Time data
Reporting/Analytics
Reporting & statistics
Rewards management
ROI tracking
Segmentation
Social marketing
Social media integration
Subscriber management
Template management
Third-Party integrations
Website visitor tracking
WYSIWYG editor

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Emarsys pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Emarsys price and value

Value for money rating:

Emarsys integrations (3)

Emarsys support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Live Online
Documentation
In Person
Webinars
Videos

Emarsys FAQs

Related categories