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HelloShift Logo

Hotel Guest Messaging - Staff Collaboration - Housekeeping

Table of Contents

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HelloShift - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

HelloShift overview

What is HelloShift?

HelloShift helps you transition your hotel into a digital hotel.

Contactless hospitality is now essential. With lower RevPAR and tighter budgets, operational efficiency matters more than ever.

HelloShift integrates with the PMS and automatically sends helpful texts at key points in the guest lifecycle, such as before check-in. And guests use their favorite messaging apps to connect with the Front Desk.

Hotel teams use HelloShift to work together across buildings, floors, shifts, and departments. Housekeeping staff schedule and monitor room cleanings efficiently.

Starting price

1.25 /
per month

Alternatives

with better value for money


Pros & Cons

Staff Communication

Ease of Use

Bugs and Issues

Customer Support

Employee Notifications

HelloShift’s user interface

Ease of use rating:

HelloShift pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(12)
5(39)

What do users say about HelloShift?

This software helps communication across all shifts and let's everyone from ownership to staff be on the same page.

Select to learn more


Who uses HelloShift?

Based on 51 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Hospitality
Hospital & Health Care
Facilities Services

Use cases

Hospitality Property Management
Preventive Maintenance
Hotel Management

HelloShift's key features

Most critical features, based on insights from HelloShift users:

Guest experience management
Employee management
Marketing automation
Online booking
Inventory management
CRM
Maintenance management
Reporting/Analytics
Built-in accounting

All HelloShift features

Features rating:

API
Asset tracking
Built-in accounting
CRM
Employee management
Extended stay
For vacation rentals
Front desk management
Guest experience management
Housekeeping management
Inspection management
Inventory management
Maintenance management
Maintenance scheduling
Marketing automation
Mobile access
Multi-Location
Multi-Property
Online booking
Predictive maintenance
Preventive maintenance
Reminders
Reporting/Analytics
Scheduling
Single property
SMS messaging
Task scheduling
Vendor management
Work order management

HelloShift alternatives

HelloShift logo

Starting from

1.25

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
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Fracttal One logo

Starting from

Free

Free trial
Free version
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Features
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Customer Support
MaintainX logo
visit website

Starting from

25

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Limble logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

HelloShift pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Staff

1.25

Per month

Guest

1.25

Per month

Pro

4

Per month

Staff+

2.5

Per month

Guest+

2.5

Per month

User opinions about HelloShift price and value

Value for money rating:

To see what individual users think of HelloShift's price and value, check out the review snippets below.

“This software helps communication across all shifts and let's everyone from ownership to staff be on the same page.”
TG

Trinda G.

Assistant General Manager

“The ability to schedule notes to certain departments makes my job as a supervisor easier.”
AB

Adam B.

Front Office Supervisor

HelloShift integrations (7)

Integrations rated by users

We looked at 51 user reviews to identify which products are mentioned as HelloShift integrations and how users feel about them.

Integration rating: 5.0 (1)

HelloShift support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
FAQs/Forum
Email/Help Desk
Phone Support
Chat

Training options

Documentation
Webinars
Live Online
Videos

HelloShift FAQs

Related categories