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Hipporello Service Desk for Trello Logo

Tool that turns Trello Board into a service desk

Table of Contents

Hipporello Service Desk for Trello - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Hipporello Service Desk for Trello overview

What is Hipporello Service Desk for Trello?

Hipporello Service Desk for Trello is a Trello power-up that connects customers and employees to their support, IT, and business teams by creating Trello cards via online forms and emails. It turns customer requests into Trello boards and communicate with them on Trello.

Key features include communication management, Trello backed contact forms, and more. It helps manage bug reports and create Trello cards. Users can forward their support emails such as support@, help@, jobs@, sales@, and more to Hipporello Service Desk and use Trello as a shared inbox for their team.

Hipporello Service Desk for Trello offers features such as email-to-board, form-to-board, drag and drop enabled form editor, automations, branded web portal for forms, custom domain, email notifications, form access policies, and user tracking.

Starting price

10per user /
per month

Alternatives

with better value for money

Hipporello Service Desk for Trello’s user interface

Ease of use rating:

Hipporello Service Desk for Trello reviews

Overall rating

4.8

/5

20

Positive reviews

95

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.95/10
Rating distribution

5

4

3

2

1

17

2

1

0

0

Pros
“It's the perfect quick IT ticketing solution. It seems like the Hipporello team has done this before - everything you need is here or either in development.”
DP

Denis P.

System Engineer

“The team have been a great help with any questions and otherwise it's been straightforward to use at a reasonable price.”
AB

Alex B.

Head of Brand

“Great configurability is a super easy way. Going live in a extremely short period.”
SB

Sebastien B.

Owner

Cons
“Very poor administration service and billing support.”
CS

Christian S.

Head of Innovation

“The way the board looks when we have multiple tickets, they all seem to blend together and its hard to figure out which ticket is which.”
AK

Amber K.

Payroll and Benefits Administrator

“There is no option to allow management to view the Trello board associated with the form submissions without adding them as a licensed Hipporello user.”

Verified reviewer

Anonymity request

Who uses Hipporello Service Desk for Trello?

Based on 20 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Computer Software
Nonprofit Organization Management
Biotechnology
Consumer Goods
Others

Use cases

Help Desk
Service Desk
Customer Support
Forms Automation
Customer Service

Hipporello Service Desk for Trello's key features

Most critical features, based on insights from Hipporello Service Desk for Trello users:

Support ticket management
Customizable forms
Customizable fields
Real-Time notifications
Email management

All Hipporello Service Desk for Trello features

Features rating:

Access controls/permissions
Alerts/Escalation
Alerts/Notifications
Prioritization
Process/Workflow automation
Forms management
Forms creation & design
Task management
Email templates
Self service portal
Customizable templates
Customer database
Customer support
Reporting/Analytics
Mobile access
Knowledge base management
Activity dashboard
Single sign on
SSL security
Support ticket tracking
Search/Filter
Rules-Based workflow
Surveys & feedback
Tagging
Reporting & statistics
Task progress tracking
Template management
Queue management
Project management
Web forms
Website integration
Workflow management
Activity tracking
Analytics
Autoresponders
Client portal
Collaboration tools
Commenting/Notes
Communication management
Conditional logic
Configurable workflow
Customer communication
Customizable branding
Document storage
Drag & drop
Electronic signature
Event triggered actions
Feedback management
Help desk management
Inbox management
Issue management
Issue tracking
Macros/Templated responses

Hipporello Service Desk for Trello alternatives

Hipporello Service Desk for Trello logo

Starting from

10

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Salesforce Service Cloud logo
visit website

Starting from

25

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
NinjaOne logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Supportbench logo
visit website

Starting from

32

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Hipporello Service Desk for Trello pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Contact vendor for more details

Premium

10

/user

Per month

Features included:

  • Forms
  • Advanced Automation
  • Custom Field Support
  • File Sharing
  • Drag-and-Drop Form Builder
  • Branded Portal
  • Customize Languages
  • Custom SMTP

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • 30-Day Onboarding
  • Dedicated Customer Success Manager
  • Premium Technical Support
  • Custom Solutions
  • Remove Branding
  • Custom Domain
  • Embedded Form
  • Canned Responses

User opinions about Hipporello Service Desk for Trello price and value

Value for money rating:

To see what individual users think of Hipporello Service Desk for Trello's price and value, check out the review snippets below.

“It's the perfect quick IT ticketing solution. It seems like the Hipporello team has done this before - everything you need is here or either in development.”
DP

Denis P.

System Engineer

“The team have been a great help with any questions and otherwise it's been straightforward to use at a reasonable price.”
AB

Alex B.

Head of Brand

Hipporello Service Desk for Trello integrations (2)

Integrations rated by users

We looked at 20 user reviews to identify which products are mentioned as Hipporello Service Desk for Trello integrations and how users feel about them.

Trello logo
Trello

Integration rating: 5.0 (1)

Other top integrations

Hipporello Service Desk for Trello support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Chat
24/7 (Live rep)

Training options

Documentation
In Person
Videos
Live Online

Hipporello Service Desk for Trello FAQs

Q. What type of pricing plans does Hipporello Service Desk for Trello offer?

Hipporello Service Desk for Trello has the following pricing plans:
Starting from: $10.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Hipporello Service Desk for Trello?

Hipporello Service Desk for Trello has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Hipporello Service Desk for Trello support?

Hipporello Service Desk for Trello supports the following languages:
Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese


Q. Does Hipporello Service Desk for Trello offer an API?

No, Hipporello Service Desk for Trello does not have an API available.


Q. What other apps does Hipporello Service Desk for Trello integrate with?

Hipporello Service Desk for Trello integrates with the following applications:
Trello


Q. What level of support does Hipporello Service Desk for Trello offer?

Hipporello Service Desk for Trello offers the following support options:
Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep)

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