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MemberPlanet
5
208
4
42
3
9
2
3
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online membership management platform
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MemberPlanet - 2026 Pricing, Features, Reviews & Alternatives


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Last updated: March 2026
MemberPlanet overview
What is MemberPlanet?
memberplanet is member management. An essential solution for individual leaders as well as local and national groups of any size to communicate, process payments, and manage their members. Our goal at memberplanet is to make your life easier. Sound simple right? Because it is. Our system is designed for you to make the best use of limited time; accomplish all of your administrative tasks on one seamless platform so you can get back to what really matters in your life.
Through memberplanet's comprehensive solution to your group management, you as a leader will be able to organize and communicate with your members quickly, easily, and efficiently. Our features include a custom mobile app just for your group. With the app, members and admins can access membership e-cards, make payments, and communicate with other group members. Some of the other wonderful tools on our platform include collecting dues payments online, custom membership levels, and an interactive directory. One of our best features is our support team. We're real people offering tangible support to clients on a daily basis with unlimited phone, email, and chat support, plus an online support library of demonstration videos, success guides, and FAQs. In 2015 memberplanet received first place for Capterra's most reviewed site.
memberplanet is proud to currently serve more than 24,000 groups and 4 million members, encompassing a broad range of nonprofit and for-profit industries. Our clients include the United States Air Force, multi-level fraternal organizations including Delta Gamma International Fraternity and Alpha Tau Omega, chapters of nonprofits including the United Way, and the Children's Hospital of Michigan Foundation, alumni and other associations including the Marietta Business Association, faith-based organizations, educational groups including statewide PTAs and school districts, and local community groups including the Kiwanis Club of Safety Harbor.
Starting price
per month
Pros & Cons


Customer Support
Website Management
Group Management
Phone Support
Email and Text Messaging
MemberPlanet’s user interface
MemberPlanet pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.3
Ease of use
4.5
Customer support
4.8
Reviews sentiment
What do users say about MemberPlanet?
We are very thankful for the prompt and individualized customer service provided!
Select to learn more
Who uses MemberPlanet?
Based on 264 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
MemberPlanet's key features
Most critical features, based on insights from MemberPlanet users:
All MemberPlanet features
Features rating:
MemberPlanet alternatives
MemberPlanet pricing
Pricing plans
Pricing details:
User opinions about MemberPlanet price and value
Value for money rating:
To see what individual users think of MemberPlanet's price and value, check out the review snippets below.
John H.
Executive Officer

Carrie S.
Statewide Professional Organization
MemberPlanet integrations (1)
Integrations rated by users
We looked at 264 user reviews to identify which products are mentioned as MemberPlanet integrations and how users feel about them.
Integration rating: 5.0 (1)
Other top integrations
MemberPlanet customer support
What do users say about MemberPlanet customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of MemberPlanet customer support.
Widely noted by reviewers, MemberPlanet's customer support is prompt, thorough, and highly personalized to each organization's needs.
A significant portion of users highlight the knowledgeable and friendly staff who go above and beyond to resolve issues quickly.
Broad user base appreciates the availability of multiple support channels, including phone coaching, video tutorials, and a detailed support library.
Common user feedback praises the fast response times and the team's willingness to provide step-by-step guidance and custom solutions.
Support options
Training options
To see what individual users say about MemberPlanet's customer support, check out the review snippets below.
“We are very thankful for the prompt and individualized customer service provided!”
Hannah A.
Treasurer
“Customer service has been amazing! If I have a problem, I hear back almost immediately.”

Carrie S.
Statewide Professional Organization
“There customer service is beyond poor. ”
Tom A.
Executive







