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Message Mate

Secure texting solution for business websites

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Is this product right for your business?

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Message Mate - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Message Mate overview

What is Message Mate?

Message Mate by Owner Listens is a tool that allows customers to privately send messages such as compliments, complaints, suggestions, and questions to businesses, using their mobile devices. This provides customers with an easy way to contact businesses on-the-go and allows businesses to respond in real-time, offering assistance and potentially increasing sales.

Users can reply to incoming messages just like they would do with any other text message or email exchange. Users that choose to receive messages via SMS, can respond directly by texting back their reply. If a user chooses email, the link in their email will take them to the OwnerListens inbox where they can login and respond via the dashboard.

The OwnerListens dashboard, which is accessible from any browser, provides a complete, real-time view of all Message Mate messages sent to the business. If an organization has multiple locations, all of them will appear on one convenient dashboard.

Users can respond to messages, mark messages as resolved, note particularly helpful messages for sharing with the team, and generate reports about each location. The reports give businesses a bird's eye view of all information sent to a location, as well as key stats about responses to customers.

Starting price

10per user /
per month

Alternatives

with better value for money