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HotWax Commerce Omnichannel Order Management Logo

Software for managing online orders and customer support

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HotWax Commerce Omnichannel Order Management - 2026 Pricing, Features, Reviews & Alternatives

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HotWax Commerce Omnichannel Order Management overview

What is HotWax Commerce Omnichannel Order Management?

Omnichannel Order Management System is designed to help businesses in retail, e-commerce, wholesale, B2B, and services streamline the entire order management process from product discovery to purchase and customer service. The platform allows organizations to manage inventory, warehouse and logistics operations, marketing campaigns, and sales activities via a unified portal.

Omnichannel Order Management System allows enterprises to automate processes such as order fulfillment, shipping and delivery tracking, returns handling, and more. The application lets customers use a web portal or mobile app to place orders, allowing businesses to view, process, and track orders from a centralized dashboard.

Omnichannel Order Management System also supports integration with accounting software such as QuickBooks and other third-party applications.

Key benefits of using HotWax Commerce Omnichannel Order Management

  • Increase online conversion rate
  • Increase store footfall
  • Increase average order value
  • Improve inventory sell-through rate in stores
  • Increase sales of products at full price rather than discounting them later
  • Reduce shipping costs and expedite last-mile delivery
  • Improve speed-to-market by selling future inventory
  • Starting price


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    HotWax Commerce Omnichannel Order Management’s user interface

    Ease of use rating:

    HotWax Commerce Omnichannel Order Management reviews

    Overall rating

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    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    Rating distribution

    5

    4

    3

    2

    1

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    HotWax Commerce Omnichannel Order Management's features

    Accounting
    API
    Backorder management
    Data import/export
    eCommerce management
    Inventory management
    Inventory optimization
    Inventory tracking
    Multi-Location
    Order fulfillment
    Order management
    Order processing
    Order routing
    Order tracking
    Purchase order management
    Purchasing & receiving
    Real-Time data
    Real-Time reporting
    Reporting & statistics
    Reporting/Analytics
    Returns management
    Sales order management
    Shipping labels
    Third-Party integrations
    Workflow management

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    HotWax Commerce Omnichannel Order Management integrations (11)

    HotWax Commerce Omnichannel Order Management support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    24/7 (Live rep)
    Email/Help Desk

    Training options

    Live Online
    Documentation
    Videos
    In Person

    HotWax Commerce Omnichannel Order Management FAQs

    Q. Who are the typical users of HotWax Commerce Omnichannel Order Management?

    HotWax Commerce Omnichannel Order Management has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business

    These products have better value for money


    Q. What languages does HotWax Commerce Omnichannel Order Management support?

    HotWax Commerce Omnichannel Order Management supports the following languages:
    English


    Q. Does HotWax Commerce Omnichannel Order Management offer an API?

    No, HotWax Commerce Omnichannel Order Management does not have an API available.


    Q. What other apps does HotWax Commerce Omnichannel Order Management integrate with?

    HotWax Commerce Omnichannel Order Management integrates with the following applications:
    Shopify Plus, PayPal, Microsoft Azure, Avalara, NetSuite, AWS IoT, Stripe, ShipStation, Shopify POS, Gorgias, Shopify


    Q. What level of support does HotWax Commerce Omnichannel Order Management offer?

    HotWax Commerce Omnichannel Order Management offers the following support options:
    Phone Support, 24/7 (Live rep), Email/Help Desk

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