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PrestaShop
5
163
4
127
3
33
2
4
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
PrestaShop is the leading open-source ecommerce solution.
Table of Contents
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PrestaShop - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
PrestaShop overview
Based on 332 verified user reviews
What is PrestaShop?
Reviews for PrestaShop come from a wide variety of industries, including marketing and advertising (15% of reviewers), computer software (12%), and internet (10%). The most frequent use case for PrestaShop cited by reviewers is eCommerce (83% of reviewers).
What do users say about PrestaShop pricing?
Reviewers appreciate that PrestaShop is free to use and say the basic package meets essential needs affordably. Some reviewers find additional modules expensive, and users report that customization or advanced features can significantly increase overall costs.
What are the most popular integrations for PrestaShop?
The PrestaShop integrations most frequently cited by reviewers are: PayPal (a payment processing product rated 4.1 out of 5 for its integration with PrestaShop) and Stripe (a payment processing product, 5.0).
Starting price
Alternatives
with better value for money
Pros & Cons
E-commerce
Website Development
Cart Management
Customization
Frequent bugs and update problems
PrestaShop’s user interface
PrestaShop review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.2
Ease of use
4.2
Customer support
3.9
Reviews sentiment
What do users say about PrestaShop?
Reviewers appreciate PrestaShop for its strong e-commerce focus, flexible store creation, and extensive customization options. They find it easy to install, suitable for small to medium businesses, and value the wide range of templates, modules, and payment integrations available. They say the platform supports effective product management and offers many free features, though expanding functionality often requires paid add-ons.
Users report frequent bugs, compatibility issues after updates, and technical challenges with upgrades or module conflicts. They mention that advanced customization and integration can be complex without coding skills, and that the cost of premium modules and templates can add up quickly.
Select to learn more
Who uses PrestaShop?
Based on 332 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
PrestaShop's key features
Most critical features, based on insights from PrestaShop users:
All PrestaShop features
Features rating:
PrestaShop alternatives
PrestaShop
Starting from
Free
Adobe Commerce
Starting from
No pricing info
NetSuite
Starting from
No pricing info
Wix
Starting from
17
Per month
PrestaShop pricing
Starting from
Free
User opinions about PrestaShop price and value
Value for money rating:
Of 42 reviews that provide robust commentary on PrestaShop's price and value, mention it in a positive light.
Reviewers appreciate that PrestaShop is free to download and use, making it accessible for small businesses and startups. They say the basic package covers essential needs without upfront costs, and users can find many free or affordable plugins to extend functionality. Some reviewers find the pricing for additional modules and add-ons high, indicating that expanding beyond basic features can become expensive. Users think that the reliance on paid modules increases the total cost, especially for advanced functionalities, and some report that adapting or customizing the platform may require costly developer support.
, and
PrestaShop integrations (2)
Integrations rated by users
We looked at 332 user reviews to identify which products are mentioned as PrestaShop integrations and how users feel about them.
Integration rating: 4.3 (15)
“I can transfer money straight from cash app to PayPal and vice versa.”
Catherine P.
Owner
Integration rating: 4.9 (13)
“Integrated with Stripe very easily and had no issues”
Pupp R.
Owner
Integration rating: 3.3 (8)
Integration rating: 5.0 (6)
Integration rating: 4.0 (4)
Integration rating: 5.0 (3)
PrestaShop support options
Typical customers
Platforms supported
Support options
Training options
PrestaShop FAQs
Q. What is PrestaShop used for?
PrestaShop is a global leader in ecommerce, supporting entrepreneurs in over 190 countries. We offer inclusive, customizable, and scalable solutions that empower individuals and businesses to fully own, manage, and grow their online stores. As part of Fortidia, a global commerce-enabling platform with over 3,190 Business Solution Centers across 58 countries, PrestaShop plays a key role in driving the digital transformation of commerce.
Q. What level of support does PrestaShop offer?
PrestaShop offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support
