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PrestaShop Reviews

Reviews summary

Pros

Great features, great team, great support. If you need an online store, in any field, any language, and any country, PrestaShop is absolutely the best choice.

Mehrshad Z.

It's an easy to use program, friendly UX, responsive, it covers all the basic needs for a basic e-commerce business, great library of admins to upgrade your business.

Alfredo R.

There were over a thousand options and all are pretty good. The first time I see that any CMS has such thoughtful templates.

Amanda M.

Cons

The worst of this is you have an ecommerce with more than 10000 references. On those particular cases the software became a little bit slow.

INES G.

In the process, it turned out that some plugins conflict with each other, causing malfunctions in the site. Initial setup requires programming skills.

Brandon R.

Very unstable when it comes to updates / everything breaks every time we update. Code is still not fully migrated to symfony.

Matthieu C.

Overall rating

5

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85%
positive reviews
93%
would recommend this app

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165 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Solid e-commerce solution

Reviewed 2 years ago

It's a great product, however you do need a developer team to have it fully set up. If you have a dev team, this is the best option since you can have pretty much unlimited customization options.

Pros

Prestashop is a wonderful solution for creating a fully personalized e-commerce website. I also has a wide range of add-ons to complement what you're looking for. This add ons include solutions for gateways for payments, marketing, and design/display.

Cons

Add-ons can be a bit expensive. Also the learning curve for the admin users can be pretty steep.

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  • Likelihood to recommend7/10

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A Beautiful User Interface Shopping Cart Software

Reviewed 6 months ago

Its a great shopping cart software , it only needs the developer of the shopping cart to make the admin dashboard to be easy to use, then all countries needs to be added by default in their future versions. As for the front end design, its perfect! then

Pros

I so much love its themes because they're so elegant and responsive on all devices. Prestashop also has some nice plugins which are free then i love its product image zoom feature. Then cross-selling products on Prestashop is excellent. Ability to install different languages at the admin dashboard so that the website visitors can translate the store in their respective languages is great.

Cons

Prestashop themes are expensive and their customer support doesn't respond on time which isn't good enough. All countries aren't installed in the localization section of the admin dashboard which will hinder those buyers from the excluded countries from completing their transactions. Whenever you have issues at the admin dashboard section, you must have a basic PHP knowledge to fix it

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  • Ease of use
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  • Likelihood to recommend8/10

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It feels like penguins in the North Pole

Reviewed 2 months ago

I've had several bad experiences with this software, but it is still a necessary tool for e-commerce businesses.

Pros

It is a complete software for an online store administration (catalogs, products, details, etc). It is perfect for small businesses if total control of your store is what you are looking for. Great tool for people who are in the e-commerce business.

Cons

It is quite difficult to understand, requires a lot of previous knowledge or of an expert to help you. It is vital to read all the documentation carefully.

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good since the fork but it has changed its name; this is the review of the one called prestashop

Reviewed 2 years ago

Last in a series of failed attempts to get a 21st century ecommerce site. I have a 20th century one but hoped for better. Two problems with the open source ones are (a) Over-large companies funded by venture capital or just ambition, that half-finish a neat project and then sell it half finished and try to cover-up the mistake by selling modules for the most obvious basic things like checkout and shipping....

Pros

Separate templates, codes, and html Small and purpose-specific enough to run on some shared hosting (with a cache). Small and purpose-specific enough to teach yourself you to use it (I hoped, although wrongly because of the bugs.) Neat enough to run in its pure form without the need to buy lots of modules in case they help (I hoped, wrongly because of the bugs)

Cons

Dozens of employees funded by selling modules. Next to nobody fixing bugs because it's not in their interest. Look for a solution to an awkwardness with the default one page checkout, for example, and you see threads years-old with unresolved problems, even when the solution is just a line or two of code. For example the code that shows something of the payment methods before a user has selected a...

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  • Likelihood to recommend10/10

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Excellent Ecommerce Software

Reviewed 2 months ago

Overall besides upgrade issues, this is still the best ecommerce building site. It works globally and offers you everything you need from the default package.

Pros

Lots of plugin and template options. You can literally add anything to Prestashop and create your own unique ecommerce site.

Cons

Has quite a lot of upgrades and versions, which at times can change your whole site and even make some of your plugins not work as it did before.

Overall Rating
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  • Ease of use
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  • Customer support
  • Likelihood to recommend8/10

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Free e-commerce to start with most features

Reviewed 2 years ago

PrestaShop is the right tool if you have a plan to expand into e-commerce. The platform is widely use in some countries like France (started here) and Italy, many agencies offer on-line shops based on PrestaShop. It fits all basic needs and if you have some IT experience, than you can build your own shop totally free. If you are serious about e-commerce then sooner or later you will buy modules (plugins for PrestaShop) and later you need to find a php developer to adapt the site to your needs. Most shops find solutions with existing plugins that are sold on PrestaShop's site or many other portals.

Pros

You can install a shop with one click on Softaculous, now very common on shared hosting. The requirements for the hosting are basic, any hosting suitable for WordPress will work fine with PrestaShop, so 5 $/€ a month is more than enough. There is an active community in many languages, normally you get free help here for basic issues and bug reports. A template for the graphic is recommended, the site...

Cons

If you can't config your e-mail and are not interested in software, avoid trying your free e-commerce. There is little support from the headquarter, so you spend nights to understand what to do. Any site/developer can sell modules for PrestaShop, so there is no quality control.

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  • Ease of use
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  • Likelihood to recommend10/10

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Just the best e-commerce software. Ever. Anywhere. In the world.

Reviewed 2 years ago

We've developed over 50 e-commerce websites with Prestashop over the years, complex multi-boutiques, in different languages, in different countries using different currencies ... we're pretty happy with our overall experience with the software and the company.

Pros

We have been working with Prestashop for the past 7 years, from 1.3 to now the 1.7 version. When it was the "only" great shopping cart software it was good. Now it's outstanding. A large community supports it with a lot of plug-ins that work and help market and manage the e-shop.

Cons

Prestashop is currently going through the external plug-ins to make sure that they are compatible with eath other : which is important because we've had a couple of problems with buggy plug-ins. To be faire, they are not necessarily developed by Prestashop.

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  • Likelihood to recommend10/10

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Easy to setup your own online store

Reviewed 2 years ago
Pros

-Very user friendly -Easy to install locally for testing purpose -already creates a backend tool for management the store and creates its own mail server to aller any purchase or error that client may have -User control that allows you to set the type of permission the user will have when login on backend -the online plugins store is very complete with fair prices -easy to install and remove module

Cons

-when showing a error is required to be tech savvy to resolve it other wise the page will be down -you need to know a little of php in order to fix some error

Overall Rating
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  • Likelihood to recommend8/10

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PrestaShop

Reviewed 19 days ago

A good choice open source website development platform for developing of PHP based sites. Support for MySql is superb and very easy interface to configure and manage.

Pros

Super easy to install with no glitches. Customisation is easy and lots of options for payment s, international shipping and secure payment. SEO option is helpful and email automation is configurable easily.

Cons

If you want to add any module that is very expensive. Design is not that professional and there are issues in scalability.

Overall Rating
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  • Likelihood to recommend7/10

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Open source concept ecommerce for you!

Reviewed 3 months ago

The first thing is that you can customize all you want and you need from a free tool. So that means that all the benefits of the ecommerce will be for you and not to pay the tool.

Pros

Easy to do, a lot of documentation in spanish and english, is an open source, so you can change the code as you want, when you want the way you can imagine. 100% changeable in source and visual. You can create what is at your dreams for the ecommerce. It is a multilingual tool and is compatible with all the payment tools in the market. You can do a good SEOand you have a great dashboard.

Cons

The worst of this is you have an ecommerce with more than 10000 references. On those particular cases the software became a little bit slow. But... who has this kind of ecommerce? Amazon? ok, so this is not a real con, isnt it?

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  • Likelihood to recommend7/10

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Easy and flexible platform for your eshop

Reviewed 10 months ago

For a small e-commerce business is Prestashop a matching solution. You can run it for free or invest as much as is comfortable for you.

Pros

I use Prestashop for more than five years for my small side business eshop. It is opensource, free and easy to install and use. If you don´t have any programming skills, you can choose templates, auto backup, auto-upgrade and you will be fine, with no cost. No limits for how many customers, orders, users, no time limit, etc. Only when your business grows, you probably would want more. For example,...

Cons

Their customer service is not ideal and, if you are a beginner, you probably will struggle if any technical issue occurs. There are many freelancers and many add-ons, unfortunately, not all are reliable. In those years, I suffered through some security issues but nothing too serious.

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Great Functionality, Large Community, Rather Simple To Use, Very Extendable , Open Source

Reviewed 3 years ago
Pros

After trying Magento and Woocommerce I ended up with Prestashop because the other solutions I tried were either too complicated or too simple. Prestashop seems to lie somewhere in the middle. Before I decided on Prestashop, I did some extensive research to inspect other solutions such as Shopify, Shopware and Oxid. However, the large user and developer base as well as the massive amount of addons...

Cons

There is a big transition from 1.6 to 1.7 which is really massive and makes it hard for new store owners. Should I use the old, but stable 1.6 or use the new and potentially incomplete 1.7? There is a huge debate about 1.7 and it seems to split the community in half. The reason is that the new 1.7 is based on Symfony, a PHP framework that is supposed to make Prestashop development in future simpler. The problem is that switching to the newest version is like switching to a complete new shop software. Apart from that there are some quirks that are hard to understand. E.g. why the company is based in France, yet it's not fully compliant to EU law out of the box without addons and modifications.

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  • Ease of use
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  • Customer support
  • Likelihood to recommend10/10

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Great open-source Software

Reviewed 2 years ago

We are building PrestaShops since 2012 and are very satisfied with the solution. We can build nearly every special feature a user would like to have.

Pros

PrestaShop is a great open source software, which allows its users to set up and build a rich online-shop to earn money on the internet. It is easy to use in the backend, it is capable of building multi-shops for more than one country and more than one language very easily and it is easy to build your own sub sites in your online-shop with the help of certain page builder modules. It is highly customizable and there are thousands of modules to choose from to make it even better and cover issues like search engine optimization, integration with email marketing tools or payment solutions to name just a few.

Cons

One thing that should be improved is the speed of the shop.

Overall Rating
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  • Likelihood to recommend8/10

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Simple and Pretty DIY eCommerce website builder for anyone

Reviewed 6 months ago

I have been working with Prestashop for many years. It is very simple and fluent and you can ask any problem or question you have in its forums or search for the answer in it.

Pros

There are many modules and templates ready by different developers for this software. You can also easily design a new module yourself or implement your own template. The PrestaShop Management Dashboard is so stylish and simple that you can easily learn to work with it. Adding products and changing specifications to the product is very simple and easy.

Cons

A mobile and tablet application for Android and Apple requires that managers can easily use it

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  • Likelihood to recommend8/10

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La tienda online más practica para principiantes.

Reviewed 25 days ago

Una plataforma facil de administrar, es sencillo organizar y vender sin tener conocimientos en programación. Muy intuitiva para personas con poca experiencia.

Pros

Es una tienda practica y fácil para tiendas online que inician. La ventaja son sus amplios módulos con los cuales se pueden trabajar, ademas es código libre y eso ayuda a crear cualquier desarrollo de programación.

Cons

En México no existe mucho soporte técnico, es complicado solucionar problemas.

Overall Rating
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  • Likelihood to recommend9/10

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Best solution to create an ecommerce if you want to build it yourself

Reviewed 2 years ago
Pros

This software is awesome for creating ecommerce. You can install the basic version and start selling in a very short time. Every operation is optimized at its best and you will spare a lot of time if you sell products with variations.

Cons

You shall pay for every little modification. There are a lot of plugins but they are not free. You cannot change the design as you may desire.

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  • Likelihood to recommend10/10

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Complete solution for e-commerce development

Reviewed 3 years ago

This has been a great solution for medium brands that process more than 100 orders per month and have some particular functionalitys of management stock with third party shared integrations

Pros

This free software is a complete CMS scalable and cusomizable solution for developing an e-commerce for a brand / client. It counts with a great historical versions and a big community that develops extra functionality like themes and modules so you can search for any solution you need. I see its data base very well structurated and normalized to have a good experience at Query's on them, Very intuitive on that aspect.

Cons

Since the basic process of e-commerce is well developed, the extra functionalitys that particular customer needs can transform into a big cost installing purchasing modules for it. You need a good capacitation for successful auto - management, and a team of developmentes to customize it and have maintancement.

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  • Likelihood to recommend10/10

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The best online shop platform I ever used

Reviewed 3 years ago
Pros

If you want a professional store setup you need to take a look at prestashop. Don't be scared by the rugged design, you can change it by buying a premium template builder, and build your store without the need for any code. The simpleness of the platform and easy updating, one click upgrade make it the best free software for most businesses. If you plan on having thousand and thousand of products you are in need of some key modules,but they are easily available and not that expensive. Is it a no brainer for any business man that in order to get the same quality from some other platform you should invest thousands of dollars in it.

Cons

You have to understand what you are doing, maybe whach a few tutorials, and setup your security properly, also keep in mind that are some tweaks for fast caching and the importance of using a CDN.

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  • Likelihood to recommend10/10

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Working with PrestaShop as a developer and as an e-tailor

Reviewed 2 years ago

We like working with PrestaShop, from both ways we are working with the software. So as well from a developer’s vision as from an e-tailor point of view.

Pros

As an e-tailor we like the flexibility of PrestaShop as an CMS, the large community who work with the software and the way you can make use of the software. As a developer and PrestaShop Partner we like the diversity of the product and the way we can build converting web shops for our customers.

Cons

The one thing we like the least is the assistance we get from PrestaShop themselves. Luckily the community is very active, and this solves most of our problems, but PrestaShop should have a more hands-on mentality.

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  • Likelihood to recommend7/10

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Best ecommerce for small company

Reviewed 2 years ago

More stable.

Pros

- advanced ecommerce software - good SEO template - best UX on backend - API - low cost of development

Cons

- module in PrestaShop addons is very low quality - no integration with professional solutions (eg. PimCore) - no great SEO addons

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  • Likelihood to recommend7/10

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Decent Online Store Option, But Has Drawbacks

Reviewed 2 years ago

I've got a ton of experience with running and configuring Magento, but I wanted to try PrestaShop simply to use something different on my own business storefront to expand my own knowledge, not to mention that Magento needs more power than PrestaShop. Although PS is easy enough to setup and get running, it lacks a few features which I would consider "standard" by today's terms, not to mention that there is also a serious lack of free/opens source plug-ins available for it like Magento has, which includes things like themes. Overall, the store does its job and works well once all the modules are in place, but In the grand scheme, I would consider PrestaShop as a stepping stone to something bigger and better like Magento or more.

Pros

Prestashop is for the large part, free to use, and pretty easy to setup and maintain. Most website hosting companies have a single-click installer for it, making getting started easy. Creating categories, products and advanced products is all very easy with very nice menus and layouts, and the default theme is surprisingly useful. Prestashop also comes with many of today's standard features built-in.

Cons

The cost of the add-on modules for PrestaShop is ridiculous, and so is the platform's reliance on those modules. There is no way to do anything except free or basic flat-rate shipping unless you spend considerable monies on buying realtime rates modules for EACH shipper, or subscribing to a third-party app that combines and does the checking in a single package, which is costly. Accessing anything except the software's basic features can be incredibly clumsy as well.

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  • Likelihood to recommend10/10

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In my opinion the best open source platform for online stores

Reviewed 3 years ago
Pros

Easy to configure, easy to update ( one click update ), easy to install new modules and themes and builders. One of the most versatile platforms for physical and virtual goods. I have custom made for customers shops with upwards of 1 million products, imported from dropshipping suppliers. It is very easy to manage, tons of free and premium modules and upgrades. A solid infrastructure to rely on and different profiles with permission for employs. Very Reliable for large amounts of traffic.

Cons

Not that great for backups. Modules and themes don't work from 1.5 to 1.6 to 1.7, have to reorder or to download new version ( incompatible by design of the code ). Big community but not that active. Translations needs an upgrade, being made by contributions from authors.

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  • Likelihood to recommend9/10

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Prestashop your simple open source ecommerce software

Reviewed a year ago

We have worked with Prestashop for clients. It is quite simple to get up and running but the running costs escalate as the project gets bigger. Hosting is a big requirement and you will need plugins for integration as integration can sometimes be a problem when you need to integrate with other software.

Pros

Prestashop is free opensource software and a great platform to start off your website. With minimal knowledge you can be up and running. It is not heavily reliant on plugins so you can get your website going without having to purchase plugins. The admin panel is also very user friendly and our clients love it.

Cons

Prestashop is not a small platform. You need a lot of hosting space. Talk to an experienced hosting provider to make sure you have the correct hosting package.

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  • Likelihood to recommend10/10

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One of the best CMS for shopping

Reviewed 3 years ago
Pros

Prestashop is one of the leading platforms for ecommerce, we use it extensively on building custom made shops, but you can really just install it and upload a couple of products and you are done, have a brand new online shop. It's very ease to use for beginners and advanced users alike. It has top knotch addons and modules to be install, free and paid. The dashboard is amazingly simple and you can find all the tools you just by browsing over the top categories.

Cons

It can be difficult to upgrade major versions, as you have to custom rebuild all your code and modules.

Overall Rating
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  • Likelihood to recommend9/10

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Best E-commerce Solution

Reviewed 4 years ago

I have been using it for about 5 years. So far, I cannot imagine my business without it. It has most of the functionalities you may need and there are a lot of third-party modules providers that will help you with special and specific features you may need.

Pros

You will find most of the features you may need. Multiple languages. Multiple currencies.

Cons

Not able to modify some things, however you will be able to find third-party modules. I did not have the best experience with customer support so maybe you will have to know about it, use the community support or have someone specialized in it.