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PrestaShop Logo

PrestaShop is the leading open-source ecommerce solution.

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PrestaShop - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

PrestaShop overview

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Based on 332 verified user reviews

What is PrestaShop?

Reviews for PrestaShop come from a wide variety of industries, including marketing and advertising (15% of reviewers), computer software (12%), and internet (10%). The most frequent use case for PrestaShop cited by reviewers is eCommerce (83% of reviewers).

What are the most popular integrations for PrestaShop?

The PrestaShop integrations most frequently cited by reviewers are: PayPal (a payment processing product rated 4.1 out of 5 for its integration with PrestaShop) and Stripe (a payment processing product, 5.0).

Starting price

Free

Alternatives

with better value for money


Pros & Cons

E-commerce

Website Development

Installation

Frequent bugs and update problems

Do you work for PrestaShop? Manage this product listing

PrestaShop’s user interface

Ease of use rating:

PrestaShop reviews

Overall rating

4.3

/5

332

Positive reviews

75

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.75/10
Rating distribution

5

4

3

2

1

163

127

33

4

5

Pros
“Open Source eCommerce platform with free native options for multilingual management and advanced logistics/tax management to sell online internationally in multiple languages ​​in different countries without the need for additional modules”
JA

Jose A.

Consultant

“The Open Source version requires initial installation/configuration and ongoing updates, making it a more technical process with significant compatibility issues with older versions, modules, and themes.”
JA

Jose A.

Consultant

“Solid software, easy shop setup and multi-currency support with a very intuitive administrator dashboard.”
DG

Damian G.

CTO

Cons
“some Plugins can be costly when trying to setup a feed for example”
AB

Anwar B.

Senior Technical Specialist

“Prices can be an obstacle for small startups or small businesses”
Verified reviewer profile picture

Pedro M.

Owner

“Some users may find it overwhelming and require additional training to use it effectively. While PrestaShop offers a range of add-ons and modules to extend its functionality, some of these add-ons can be expensive or may not be compatible with the latest version of the platform.”
Verified reviewer profile picture

Elisabetta B.

Ecommerce Manager

Who uses PrestaShop?

Based on 332 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Marketing and Advertising
Information Technology and Services
Computer Software
Architecture & Planning
Others

Use cases

eCommerce
B2B eCommerce Platform
Order Management
Payment Processing
Catalog Management

PrestaShop's key features

Most critical features, based on insights from PrestaShop users:

API

All PrestaShop features

Features rating:

Activity dashboard
API
Catalog management
Credit card processing
CRM
Customer accounts
Customer management
Customization
Data security
Design management
eCommerce integration
eCommerce management
Email marketing
For b2b
Inventory management
Inventory tracking
Mobile payments
Multi-Channel marketing
Multi-Store
Online payments
Online store builder
Order entry
Order management
Order tracking
Payment fraud prevention
Payment gateway integration
Pre-built templates
Preview functionality
Promotions management
Real time editing
Returns management
SEO management
Shipping management
Shopping cart
Tax management
Templates
Transaction monitoring
Website management
Website publishing options

PrestaShop alternatives

PrestaShop logo

Starting from

Free

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Adobe Commerce logo
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No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
NetSuite logo
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Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Wix logo

Starting from

17

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

PrestaShop pricing

Starting from

Free

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about PrestaShop price and value

Value for money rating:

Of 42 reviews that provide robust commentary on PrestaShop's price and value, mention it in a positive light.

Reviewers appreciate that PrestaShop is free to download and use, making it accessible for small businesses and startups. They say the basic package covers essential needs without upfront costs, and users can find many free or affordable plugins to extend functionality. Some reviewers find the pricing for additional modules and add-ons high, indicating that expanding beyond basic features can become expensive. Users think that the reliance on paid modules increases the total cost, especially for advanced functionalities, and some report that adapting or customizing the platform may require costly developer support.

, and

PrestaShop integrations (2)

Integrations rated by users

We looked at 332 user reviews to identify which products are mentioned as PrestaShop integrations and how users feel about them.

Integration rating: 4.3 (15)

Stripe logo
Stripe

Integration rating: 4.9 (13)

Stripe allows us to automate membership payments and manage recurring billing directly through MatPilot, making the payment process much easier for both our academy and our members.

LP

Leandro P.

Director

Integration rating: 5.0 (6)

Integration rating: 4.0 (4)

The Meta integration is valuable for viewing paid social activity alongside other marketing channels. It helps keep campaign analysis and planning in one place instead of moving between separate ad platforms.

GL

Garry L.

Analytics Director

Integration rating: 5.0 (3)

PrestaShop support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Email/Help Desk
Chat
Phone Support

Training options

In Person
Documentation
Live Online
Videos
Webinars

PrestaShop FAQs

Q. Who are the typical users of PrestaShop?

PrestaShop has the following typical customers:
Freelancers, Large Enterprises, Small Business, Mid-size Business

These products have better value for money


Q. What is PrestaShop used for?

PrestaShop is a global leader in ecommerce, supporting entrepreneurs in over 190 countries. We offer inclusive, customizable, and scalable solutions that empower individuals and businesses to fully own, manage, and grow their online stores. As part of Fortidia, a global commerce-enabling platform with over 3,190 Business Solution Centers across 58 countries, PrestaShop plays a key role in driving the digital transformation of commerce.


Q. What level of support does PrestaShop offer?

PrestaShop offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support

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