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Primo Logo

Designed for beauty centers, spas, and hairdressers

Table of Contents

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Primo - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Primo overview

What is Primo?

Primo is an Italian-language software for managing beauty centers and hairdressing salons. The solution includes tools for managing customers, appointments, reminders, subscriptions and prepayments, marketing, and more.

With Primo, salon managers can work from any internet-enabled device to manage bookings and customers. The calendar allows users to view and manage the availability of stylists or beauticians, and resources including rooms and equipment. To increase customer loyalty, users can print and manage loyalty cards as well as sending out birthday greetings, promotions, and reminders to customers via SMS and WhatsApp. Support for barcode readers and cash registers lets users scan sales and take payments for services.

Starting price

Free

Alternatives

with better value for money

Primo’s user interface

Ease of use rating:

Primo reviews

Overall rating

4.9

/5

57

Positive reviews

95

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.95/10
Rating distribution

5

4

3

2

1

52

5

0

0

0

Who uses Primo?

Based on 57 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Health, Wellness and Fitness
Cosmetics
Arts and Crafts
Individual & Family Services
Others

Use cases

Spa
Salon
Barbershop

Primo's key features

Most critical features, based on insights from Primo users:

Client database
Calendar management
Confirmations/Reminders
Inventory management
Online booking
Point of sale (pos)
Email marketing
Recurring appointments

All Primo features

Features rating:

Activity dashboard
Alerts/Notifications
API
Appointment management
Appointment scheduling
Automated scheduling
Availability management
Barcode/Ticket scanning
Billing & invoicing
Booking management
Calendar management
Calendar sync
Class scheduling
Client database
Client management
Client portal
Client profiles
Confirmations/Reminders
Customer database
Customer history
Customizable branding
Customizable reports
Data import/export
Discount management
Drag & drop
Email marketing
Employee management
Event scheduling
For barbershops
For salons and spas
Gift card management
In-Person payments
Inventory management
Inventory tracking
Loyalty program
Marketing management
Mobile access
Mobile alerts
Multi-Location
Multiple user accounts
Online booking
Payment processing
Performance metrics
Point of sale (pos)
Promotions management
Real-Time reporting
Recurring appointments
Reminders
Reporting/Analytics
Reporting & statistics
Rescheduling
Reviews management
Scheduling
SMS marketing
SMS messaging
SMS reminders
Social media integration
Staff management
Task scheduling
Third-Party integrations
Transaction history
Wait list management
Waitlist status tracking
Website integration

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Primo pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic

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No pricing info

Start

Empty state illustration for "No pricing info"

No pricing info

Smart

Empty state illustration for "No pricing info"

No pricing info

Plus

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No pricing info

User opinions about Primo price and value

Value for money rating:

Primo integrations (4)

Integrations rated by users

We looked at 57 user reviews to identify which products are mentioned as Primo integrations and how users feel about them.

WhatsApp logo
WhatsApp

Integration rating: 5.0 (5)

Control room management of panic alarms

Verified reviewer profile picture

Marizel J.

General Manager

Primo support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Email/Help Desk
Chat
Knowledge Base

Training options

In Person
Live Online
Webinars
Documentation
Videos

Primo FAQs

Q. Who are the typical users of Primo?

Primo has the following typical customers:
Large Enterprises, Mid-size Business, Small Business, Freelancers

These products have better value for money


Q. Does Primo support mobile devices?

Primo supports the following devices:
Android, iPhone, iPad


Q. What level of support does Primo offer?

Primo offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base

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