SAP Ariba Reviews - Pros & Cons, Ratings & more

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Ariba Commerce Cloud is an <b>eCommerce</b> and <b>eProcurement</b> platform that helps you to buy, sell, manage cash more effectively. Ariba combines the ability to optimize complete commerce lifecycles with the world’s largest web-based trading community.

Ariba Commerce starts with a freemium package, for transactions in $50,000, and additional fees are required on top for revenues above this level - see the pricing link.

SAP Ariba

Web-based

Billing Manager

The worst part is that we as the customer are forced to pay for this service that rarely works. We have no choice be to receive PO's from this site and to send invoices through this site.

Administrative Assisstant

Really hate this service, especially since it was pushed on to us, and now we are forced to pay money in order to get our money.

Engineer II

Overall experience has been good with Ariba. Its a good tool to manage procurement and purchasing/invoicing needs from suppliers and vendors.

Assistant purchase manager

The quality and ease of user interface. Best customer service and standard in the market.

Partner Manager

Overall in the cloud environment the leading software in this area and a super alternative to on-premise software.

Project Engineer

The one of the best tool which helps you in managing your procurement cycle.

program manager

This is the worst software system I've ever encountered and I worked in government for 15 years.

Sales Operations

Customer support is terrible - and we need to call them EVERY TIME we need to process an invoice in the platform.

Software Developer

Having worked before with SAP ERP exclusively, coming into Ariba is a fresh breath of air. The UI looks very nice compared to SAP GUI.

Estimator

It's a bit confusing, there are sometimes many options.

Lead dispatcher-administrative

It was crashing all the time, kicking us out an not letting us back in. Always said our login creds were wrong etc.

Procurement Manager

Great tool for e sourcing, online bidding events for cost reduction initiatives.

Director

A. Effective lifecycle design for all procurements needs.

As my company SAP heavy so one thing generally I like about this product is it is smoothly integrated with my existing SAP product.

Procurement manager 

I hate Ariba and I will have plenty of reasons to justify this. First, this was not designed to be user friendly or intuitive at all.

Software Consultant 

At first it can be hard to navigate the system and get everything set up.

Accounting Associate

It didn't take that long for me to learn and understand how to use this software. It's very easy and straightforward.

Still, it integrates nicely with the ERP and keeps all the transactions in sync.

VendorPM

ACCEO Smart Vendor

Overall I had a great time using SAP Ariba!

Great ERP Software!

very happy with invoice and  payment tracking

Sap Ariba review

Overall, it has been great to streamline procurement processes and improve supplier management, making it a valuable tool for our enterprise.

SAP Ariba very user friendly

We replaced most of our research and development equipment 1 year ago, because we need to be constantly updated to be a successful company.
SAP Ariba was the tool we chose to manage the renovation projects to equip the labs in our departments with computers, graphics cards, and virtual reality equipment, helping us to identify suppliers and hardware manufacturers, request quotes, and evaluate the best options according to the standards set by our experts.
It is a well-structured platform with features that facilitate the entire purchasing process.

Software and hardware upgrades.

It's clunky and slow but large corporations use it for billing so it's a must have, the fees are disappointing.

Secure Platform But Clunky and Disappointing

Ariba has been my favored method of reporting work related expenses.  Accounts Payable was able to easily verify expenses and reimburse employees very quickly.

Preferred by road warriors for reporting expenses

Access to clients in SAP Ariba is great, having everything in one platform is a huge win as well.

SAP Ariba works

Honestly i would give it like a 2 on a 1 to 10 scale... i really do not recommend

Do not recommend

My experience with SAP Ariba was positive. While it’s not the most modern or versatile tool, it gets the job done effectively for procurement and RFP management. It's user-friendly enough for most professionals to navigate without major issues.

A Practical Tool for RFPs, Though Not the Most Modern Option

Overall good experience, software could use an upgrade

Software review

SAP Ariba is one of the best tools in the SAP ecosystem. We can raise invoices in just a few minutes; we dont have to make long manual calculations, collect the physical invoices, or have to go to different departments for signings, approvals and stamps; we just have to raise invoice, it will be directly transfered ot to the concerned person, the person will approve the invoice, then will go to the next department as per the company defined flow and at last to the finance team which will approve and relase the payment, it reduced aoverall manual efforts of invoicg, you don't have to create physical files for keeping invoices, maintaining big records, all done easily in one go

best finance e-invoicing tool for fast process 

It is a robust tool for businesses aiming to optimize procurement workflows.

Simplified Vendor Management

It was okay. I think there is need for more clearer platform

SAP Ariba Review

Its okay and better than an inhouse solution. 

Its okay but Clunky

The Ideal Business Expenses Management Software 

Overall, its a great tool to solve all our 3rd party vendor communications. Though it may have a few downsides but still better in the industry. 

SAP Ariba- the best Procurement automation tool you can have

Very very poor! Clearly the Gartner and other ratings are dishonest and solicited by bribes

SAP Ariba is the NOT user-friendly and archaic in complexity

SAP Ariba Is a Proper Billing and Invoicing Solution

SAP Ariba Is Easy to Implement 

My Experience With SAP Ariba

Ariba

Easy to use as compared to SAP previousVersions.

SAP Ariba. 

worst system ever. System is broken. It is breaking people in my organisation. 

Stay away

sehr mühsam, der Support muss unbedingt was ändern--> man bekommt immer antworten die mit dem eigentliche Problem nichts zu tun haben. Auch die Hilfeseiten bieten eigentlich so gut wie nie einen brauchbaren Lösungsansatz. richtige Techniker gibt es im Support anscheinend nicht

SAP Ariba Reviews

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