App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Sift Pricing, Features, Reviews and Alternatives

Sift product overview

What is Sift?

Sift is a fraud detection solution for websites and mobile applications. The platform utilizes large-scale machine learning to detect fraudulent users and help online, eCommerce businesses to avoid falling victim to fraud.

Key benefits of using Sift

  • Automate critical business actions based on insights derived from Sift Science's real-time machine learning platform.

  • Automatically ban bad users and prevent them from returning.

  • Integrate Sift Science's REST APIs to customize users' experience directly based on risk score.

  • Leverage Sift Science's Device Fingerprinting API to prevent people using suspicious devices from accessing a site.

  • Receive an automatically posted HTTP request to a selected endpoint the moment that certain conditions are met.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    FAQs/Forum
    24/7 (Live rep)
    Knowledge Base

    Training options

    In Person
    Webinars
    Documentation
    Live Online
    Videos

    Sift pricing information

    Value for money

    4.0

    /5

    14

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Sift features

    Functionality

    3.9

    /5

    14

    Total features

    17

    2 categories

    Most valued features by users

    API
    Alerts/Notifications
    Compliance Management
    Operational Risk Management
    Risk Assessment
    Fraud Detection
    Business Process Control
    Data Discovery

    Functionality contenders

    Sift users reviews

    Overall Rating

    4.5

    /5

    14

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.07/10
    Rating distribution

    5

    4

    3

    2

    1

    10

    2

    1

    1

    0

    Pros
    Overall, the product is good. It continues to evolve and I look forward to more features being added.
    We are using RTR solution to prevent chargeback, so far have good experience from the support and integration team.
    How easy it was to take care of alerts. The dispute dashboard is cleaner than Stripe's.
    Cons
    Some features didn't work. I wanted to get an email alert every time a Chargeback alert came in but every time I tried I got an error.
    The API connections are limited and updates require IT interaction. Not a lot of user customizability.
    Its a little more than some of the products out there- but you get what you pay for.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Best flexible option in the market nowadays...

    Reviewed 3 years ago

    It can be improved, the support team take too much time attending customer requirements, and regarding the reporting, one instead focusing on the actionable data invest too much time wrangling with the data to get the information we need (asking via email for Sift asciende support, yes is frustrating). But despite these drawbacks, their Machine Learning approach is the best on the market as of today.

    Pros

    Workflows functionality (is like the main actions an user can perform while inside our services platform) and Rules functionality (inside each Workflow one can set high number of options and criteria to execute actions (Blocking, Reviewing, etc.) these two features bring what we need in order to map fraudsters and behaviors alike, while at the same time they Machine Learning engine learns from us! Making everything we create inside the tools a lesson learn and then we can focus on the other kind of attacks, relying on the tool.

    Cons

    The reporting is so basic it contrast with the high functionality and advanced Machine Learning tool it needs to be improved. Here is where tools like Ravelin excel Sift Science by far!.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    A must-have solution for merchants addressing scalability.

    Reviewed 2 years ago

    We began using Chargeback this year and have seen a positive ROI from Real-time Resolution alone. Our win rate has improved and we are able to postpone adding headcount because of the speed with which the existing team can respond to disputes. As a fraud manager with years in the space, this is one of the most elegant and efficient solutions I've used.

    Pros

    Speed, ease of use, the ability to copy and paste screenshots into compelling evidence. For a merchant that fields 200x disputes weekly, an automated solution is a must.

    Cons

    Support for American Express, and alternative payment methods (like PayPal) is limited.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend4/10

    Share this review:

    Good, but can be better

    Reviewed 2 years ago

    The management team is responsive, but needs more technical support to upgrade product

    Pros

    Simplicity is the single greatest aspect

    Cons

    Lacking automation features and requires too much manual entry

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Great software to help with chargebacks

    Reviewed 3 months ago

    I've tried one other software where support was horrible, but I have had great success using this software and getting the support when needed.

    Pros

    Chargeback does most of the leg work to help with automated responses and help you win! Simple to use with is a plus when you don't have a lot of time to dedicate to fraudulent charges.

    Cons

    Wish there was better support for PayPal payments.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Charegback RTR Overview

    Reviewed 2 years ago
    Pros

    We are using RTR solution to prevent chargeback, so far have good experience from the support and integration team.

    Cons

    Notification system provided in Accounts sections is not working.

    Sift FAQs and common questions

    Q. What type of pricing plans does Sift offer?

    Sift has the following pricing plans:
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of Sift?

    Sift has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does Sift support?

    Sift supports the following languages:
    English


    Q. Does Sift offer an API?

    Yes, Sift has an API available for use.


    Q. What other apps does Sift integrate with?

    Sift integrates with the following applications:
    WooCommerce, BigCommerce, Shopify


    Q. What level of support does Sift offer?

    Sift offers the following support options:
    Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Knowledge Base

    Common Sift comparisons

    Related categories