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The Loop Experience Platform Logo

Engage Everywhere

Table of Contents

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The Loop Experience Platform - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

The Loop Experience Platform overview

What is The Loop Experience Platform?

Adding Loop® into your workflows will help you gather critical data on your customers so that you can improve workflow efficiencies, increase revenue with additional products and create promoters of your brand.

Connecting both feedback and messaging, Loop allows you to close the loop on feedback provided by your customers with actions taken in the platform to escalate and remediate situations.

Working with a variety of Property Management Systems, Point of Sale Systems and CRMs, Loop integrates effectively into your tech stack.

Easy to use and easy to deploy, Loop is available on iOS and Android, Loop can be access through our apps as well as through an internet browser.

Starting price

Free

Alternatives

with better value for money

The Loop Experience Platform’s user interface

Ease of use rating:

The Loop Experience Platform reviews

Overall rating

4.4

/5

15

Positive reviews

79

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.79/10
Rating distribution

5

4

3

2

1

9

4

1

1

0

Who uses The Loop Experience Platform?

Based on 15 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospitality
Food & Beverages
Facilities Services
Automotive
Others

Use cases

Customer Experience

The Loop Experience Platform's key features

Most critical features, based on insights from The Loop Experience Platform users:

Reporting/Analytics
Customizable templates
Customizable fields
Survey/Poll management

All The Loop Experience Platform features

Features rating:

Communication management
CRM
Customer experience management
Customer segmentation
Customizable branding
Customizable fields
Customizable reports
Customizable templates
Dashboard
Drag & drop
Engagement tracking
Event triggered actions
Feedback management
Gamification
Live chat
Multi-Channel communication
Multi-Language
Real-Time reporting
Reporting/Analytics
Social media integration
Survey/Poll management
Surveys & feedback
Tagging
Third-Party integrations

The Loop Experience Platform alternatives

The Loop Experience Platform logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Viber logo

Starting from

Free

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Text Request logo

Starting from

59

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Slack logo
visit website

Starting from

8.75

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

The Loop Experience Platform pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about The Loop Experience Platform price and value

Value for money rating:

The Loop Experience Platform integrations (7)

Integrations rated by users

We looked at 15 user reviews to identify which products are mentioned as The Loop Experience Platform integrations and how users feel about them.

Tripleseat logo
Tripleseat

Integration rating: 5.0 (1)

Tripleseat is our event calendar and holds all our client files and pertinent information.

I use both calendars for my event production schedule. They work beautifully and seamlessly together!

Verified reviewer profile picture

Mai M.

Managing Director

1/2

The Loop Experience Platform support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Training options

In Person
Documentation
Live Online
Webinars

The Loop Experience Platform FAQs

Related categories