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Alana
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Chatbot
Table of Contents
Alana - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Alana overview
What is Alana?
Alana is an AI chatbot that provides customer service, marketing, and sales support. Its ultimate mission is to enhance the connection between brands and their customers.
Users may be wondering why an artificial intelligence is the best option for this task. The answer is straightforward: the AI can interact with thousands, or even millions of customers in a personalized, efficient manner, without appearing robotic or repetitive.
With its technology, the solution can respond to customer needs and expectations instantly, offering quick and accurate solutions to their questions and concerns. Moreover, it is continually learning and adapting to customer preferences, ensuring every interaction is unique and satisfying.
Key benefits of using Alana
Starting price
Alternatives
with better value for money
Alana’s user interface
Alana reviews
Overall rating
4.8
/5
25
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.04/10
5
4
3
2
1
19
6
0
0
0
Who uses Alana?
Based on 25 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Alana's key features
Most critical features, based on insights from Alana users:
All Alana features
Features rating:
Alana awards
Alana alternatives
Alana
Starting from
No pricing info
Pipedrive
Starting from
19
Per month
VIVI
Starting from
0.05
Per month
Chatsi
Starting from
No pricing info
Alana pricing
Value for money rating:
Starting from
No pricing info
User opinions about Alana price and value
Value for money rating:
Alana support options
Typical customers
Platforms supported
Support options
Training options
Alana FAQs
Alana has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Alana?
Alana has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Alana support?
Alana supports the following languages:
English, Portuguese, Portuguese, Spanish
Q. Does Alana offer an API?
Yes, Alana has an API available for use.
Q. What other apps does Alana integrate with?
Alana integrates with the following applications:
Microsoft Outlook, Gmail, Twitter/X, Slack, Instagram, Movidesk, YouTube
Q. What level of support does Alana offer?
Alana offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat