App comparison
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Alana
5
19
4
6
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
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Last updated: March 2026
Alana Alternatives & Competitors (2026)
LiveAgent
Multichannel Help Desk Solution with Powerful AI Features
Value for money
Starting price
No pricing info
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Customer Experience Management
5/5
AI/Machine Learning
4.6/5
Chatbot
4.6/5
Text
AI-powered support that turns every chat into revenue.
0.2
Value for money
Starting price
No pricing info
Functionality
AI Copilot
5/5
Alerts/Escalation
5/5
A/B Testing
N/A
Top Features
Customer Experience Management
5/5
AI/Machine Learning
4.6/5
Chatbot
4.6/5
Celoxis
AI-enabled platform for streamlining project management
0.2
Value for money
Starting price
No pricing info
0.2
Functionality
API
5/5
Activity Dashboard
4.5/5
Alerts/Notifications
4.4/5
Top Features
Customer Experience Management
5/5
AI/Machine Learning
4.6/5
Chatbot
4.6/5
0.2
Value for money
Starting price
No pricing info
0.3
Functionality
Activity Tracking
4.8/5
Access Controls/Permissions
4.3/5
Alerts/Notifications
4.3/5
Top Features
Customer Experience Management
5/5
AI/Machine Learning
4.6/5
Chatbot
4.6/5
0.3
Value for money
Starting price
No pricing info
0.3
Functionality
Alerts/Escalation
5/5
API
5/5
Call Recording
5/5
Top Features
Customer Experience Management
5/5
AI/Machine Learning
4.6/5
Chatbot
4.6/5
0.1
Value for money
Starting price
No pricing info
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
Alerts/Notifications
4.6/5
Top Features
Customer Experience Management
5/5
AI/Machine Learning
4.6/5
Chatbot
4.6/5
0.3
Value for money
Starting price
No pricing info
0.1
Functionality
Chat/Messaging
4.7/5
Activity Dashboard
4.6/5
Chatbot
4.5/5
Top Features
Customer Experience Management
5/5
AI/Machine Learning
4.6/5
Chatbot
4.6/5
Value for money
Starting price
No pricing info
0.2
Functionality
Access Controls/Permissions
5/5
Activity Tracking
4.7/5
AI/Machine Learning
4.6/5
Top Features
Customer Experience Management
5/5
AI/Machine Learning
4.6/5
Chatbot
4.6/5
0.2
Value for money
No pricing info
Starting price
No pricing info
0.2
Functionality
AI/Machine Learning
5/5
API
5/5
Automatic Call Distribution
4.9/5
Top Features
Customer Experience Management
5/5
AI/Machine Learning
4.6/5
Chatbot
4.6/5
0.5
Value for money
Starting price
No pricing info
0.6
Functionality
AI/Machine Learning
4.5/5
Automated Routing
4.5/5
Canned Responses
4.5/5
Top Features
Customer Experience Management
5/5
AI/Machine Learning
4.6/5
Chatbot
4.6/5
0.3
Value for money
No pricing info
Starting price
No pricing info
0.3
Functionality
Agent Interface
4.9/5
API
4.9/5
AI Copilot
4.7/5
Top Features
Customer Experience Management
5/5
AI/Machine Learning
4.6/5
Chatbot
4.6/5
0.1
Value for money
Starting price
No pricing info
0.1
Functionality
AI/Machine Learning
5/5
API
5/5
Chat/Messaging
5/5
Top Features
Customer Experience Management
5/5
AI/Machine Learning
4.6/5
Chatbot
4.6/5
0.3
Value for money
Starting price
No pricing info
Functionality
Code-free Development
4.6/5
Chatbot
4.6/5
Natural Language Processing
4.5/5
Top Features
Customer Experience Management
5/5
AI/Machine Learning
4.6/5
Chatbot
4.6/5
0.2
Value for money
Starting price
No pricing info
0.3
Functionality
Activity Dashboard
5/5
API
5/5
Autoresponders
5/5
Top Features
Customer Experience Management
5/5
AI/Machine Learning
4.6/5
Chatbot
4.6/5
0.1
Value for money
Starting price
No pricing info
0.2
Functionality
AI/Machine Learning
5/5
Lead Capture
5/5
Chatbot
5/5
Top Features
Customer Experience Management
5/5
AI/Machine Learning
4.6/5
Chatbot
4.6/5
0.1
Value for money
Starting price
No pricing info
Functionality
AI Copilot
5/5
Contact Management
5/5
Chatbot
4.3/5
Top Features
Customer Experience Management
5/5
AI/Machine Learning
4.6/5
Chatbot
4.6/5
0.1
Value for money
No pricing info
Starting price
No pricing info
0.2
Functionality
AI/Machine Learning
5/5
3D Imaging
4.5/5
API
4.4/5
Top Features
Customer Experience Management
5/5
AI/Machine Learning
4.6/5
Chatbot
4.6/5
0.4
Value for money
Starting price
No pricing info
0.4
Functionality
AI Copilot
5/5
Chatbot
5/5
Contextual Guidance
5/5
Top Features
Customer Experience Management
5/5
AI/Machine Learning
4.6/5
Chatbot
4.6/5
0.3
Value for money
Starting price
No pricing info
0.1
Functionality
Activity Dashboard
5/5
API
5/5
Business Process Automation
5/5
Top Features
Customer Experience Management
5/5
AI/Machine Learning
4.6/5
Chatbot
4.6/5
0.2
Value for money
No pricing info
Starting price
No pricing info
0.2
Functionality
Autoresponders
5/5
Chatbot
5/5
AI/Machine Learning
4.7/5
Top Features
Customer Experience Management
5/5
AI/Machine Learning
4.6/5
Chatbot
4.6/5