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Case IQ Logo

Cloud-based investigation management tool for workplace.

Table of Contents

Case IQ - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Case IQ overview

What is Case IQ?

Case IQ is the leading investigative case management software solution for ethics and compliance, human resources, fraud, and corporate security functions within small to large organizations. The platform provides unrivaled case intake capabilities, workflow configuration, automation, and advanced analytics that are essential for increasing the capacity, accuracy, and efficiency of workplace investigation teams.

Case IQ offers advanced case management tools that seamlessly adapt to an organization's unique workflow. With multi-channel incident reporting, automated workflows, and powerful analytics, it helps investigation teams resolve cases and identify organizational risks. Additionally, it's dynamic dashboards, intuitive reporting, and real-time status updates ensure stakeholders have access to essential insights.

Starting price


Alternatives

with better value for money

Case IQ’s user interface

Ease of use rating:

Case IQ reviews

Overall rating

4.6

/5

11

Positive reviews

78

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.78/10
Rating distribution

5

4

3

2

1

7

4

0

0

0

Who uses Case IQ?

Based on 11 verified user reviews.

Company size

- Not enough reviews

Small Businesses

Midsize Businesses

Enterprises

Top industries

Insurance
Government Relations
Cosmetics
Plastics

Use cases

Human Resources

Case IQ's key features

Most critical features, based on insights from Case IQ users:

Reporting/Analytics

All Case IQ features

Features rating:

Access controls/permissions
Accident investigation
Activity dashboard
Activity tracking
Alerts/Escalation
Alerts/Notifications
Approval process control
Archiving & retention
Assessment management
Assignment management
Attendance tracking
Audit management
Audit trail
Automated routing
Built-In database
Case management
Case notes
Collaboration tools
Communication management
Communications management
Compliance management
Compliance tracking
Configurable workflow
Contact management
Corrective and preventive actions (capa)
Customer complaint tracking
Customer Service Analytics
Customizable branding
Customizable fields
Customizable forms
Customizable questions
Customizable reports
Customizable templates
Dashboard
Dashboard creation
Data management
Data security
Data storage management
Data visualization
Document management
Document storage
Email alerts
Email management
Email templates
Employee management
Event logs
Event management
Evidence management
FDA compliance
Feedback management
Forms management
HIPAA compliant
Historical reporting
Incident management
Incident reporting
Inspection management
Intake management
Interaction tracking
Investigation management
ISO compliance
Issue management
Issue tracking
IT incident management
IT risk management
Mobile access
Monitoring
Multi-Channel communication
Multi-Language
Multi-Location
Multimedia support
Operational risk management
OSHA compliance
OSHA recordkeeping
Performance metrics
Policy management
Predictive analytics
Prioritization
Process/Workflow automation
Progress tracking
Quality assurance
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Real-Time updates
Records management
Reminders
Reporting/Analytics
Reporting & statistics
Risk alerts
Risk analysis
Risk assessment
Risk management
Role-Based permissions
Routing
Safety incident management
Safety management
Sarbanes-Oxley compliance
Search/Filter
Secure data storage
Security management
Self service portal
Single sign on
SSL security
Status tracking
Subject profiles
Support ticket management
Support ticket tracking
Tagging
Task management
Task scheduling
Third-Party integrations
User management
User profiles
Web forms
Workflow management

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Case IQ support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
FAQs/Forum
24/7 (Live rep)
Knowledge Base
Email/Help Desk
Chat

Training options

Videos
Live Online
Webinars
In Person
Documentation

Case IQ FAQs

Related categories