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Clickatell
The Global Leader in Chat Commerce
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Clickatell Pricing, Features, Reviews and Alternatives
Clickatell FAQs
Clickatell has the following pricing plans:
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Clickatell?
Clickatell has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Clickatell support?
Clickatell supports the following languages:
English
Q. Does Clickatell offer an API?
Yes, Clickatell has an API available for use.
Q. What level of support does Clickatell offer?
Clickatell offers the following support options:
24/7 (Live rep), FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat
Clickatell product overview
What is Clickatell?
Clickatell is a pioneer in mobile messaging and Chat Commerce innovations. The Clickatell Chat Commerce Platform enables brands to connect, interact and transact with consumers by providing innovative, intuitive conversational commerce journeys through the convenience of messaging, securely and at scale. Global brands use Clickatell’s trusted Chat Commerce Platform to reduce costs while maximizing value and elevating customer experiences across all stages of the consumer lifecycle.
Key benefits of using Clickatell
Clickatell gives brands a competitive advantage to create an innovative chat experience.
The next big thing in digital commerce is chat commerce.
Chat is the way people communicate. Chat commerce is the way people do business in chat.
Our Chat Commerce Platform allows consumers to manage their daily lives and transact with businesses in chat.
Chat commerce encompasses the full consumer lifecycle to discover and explore products, ask questions, make transactions, and engage with a brand.
Chat Commerce Platform for everyday conversations, engagement, and transactions.
Future-proof your digital commerce strategy with chat commerce.
Typical customers
Platforms supported
Support options
Training options
Not sure about Clickatell? Compare it with a popular alternative
Starting from
No pricing info
Starting from
55
/user
Per month
Clickatell pricing information
Value for money
4.1
/5
15
Starting from
No pricing info
Pricing options
Value for money contenders
Clickatell features
Functionality
4.4
/5
15
Total features
52
10 categories
Most valued features by users
Functionality contenders
Clickatell users reviews
Overall Rating
4.3
/5
15
Positive reviews
80
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.64/10
10
2
2
0
1
Overall rating contenders
Kobus S.
Information Technology and Services, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
It is easy to use and integrate especially for our international customer
There are no disadvantages to use this platform
Derick S.
Computer Software, 1-10 employees
Used daily for 2+ years
Review source
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Served my wel. Exceptionally well
Ease of implementing SMS API in my customized software suites
The SMS API served me well for nearly 17 years now. The SMS price stayed constant at the same price as for 17 years now. However MTC (98% market share) have reduced their local SMS rates drastically to retain some revenue stream from SMS infrastructure as alternative of WHATSAPP replacing Voice and SMS text. However Clickatells WHATSAPP tariffs is 3 times more expensive than Clickatell's standard SMS rates. Making it an inhabitable pricey alternative for dying SMS. Please reconsidder pricing for WHATSAPP in Africa (namibia included) same as South Africa.
Chris H.
Education Management, 51-200 employees
Used daily for 2+ years
Review source
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Adequate
Autopayments make the work easy. Autofilling make the use not run out of credits.
Poor UI/UX for payments and management of seeing reports and usage.
Erin R.
Marketing and Advertising, 10,001+ employees
Used daily for 2+ years
Review source
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Clickatell is a great value for our customers. Their customer service is wonderful and they are great about keeping us updated with any new changes
The portal is great for users who were previously set up, I have to use someone else's login to view our account - for some reason, it is not easy to set up my own
Happy M.
Education Management, 5,001-10,000 employees
Used daily for 2+ years
Review source
Share this review:
Clickatell is such an excellent service provider
Its very easy to use AND will always recommend it to other business users
Nothing that I did not like about software
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