App comparison
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Clickatell
5
10
4
2
3
2
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Global Leader in Chat Commerce
Last updated: August 2026
Clickatell Alternatives & Competitors (2026)
Top 5 free alternatives
LiveAgent
Multichannel Help Desk Solution with Powerful AI Features
0.5
Value for money
Starting price
No pricing info
0.2
Functionality
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Activity Dashboard
4.6/5
Top Features
2-Way Messaging
5/5
Alerts/Escalation
3.7/5
2-Way Messaging
N/A
Freshdesk
Online helpdesk system and customer service software
0.3
Value for money
Starting price
No pricing info
0.1
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Alerts/Escalation
4.4/5
Top Features
2-Way Messaging
5/5
Alerts/Escalation
3.7/5
2-Way Messaging
N/A
Text
AI-powered support that turns every chat into revenue.
0.3
Value for money
Starting price
No pricing info
0.2
Functionality
AI Copilot
5/5
Alerts/Escalation
5/5
A/B Testing
N/A
Top Features
2-Way Messaging
5/5
Alerts/Escalation
3.7/5
2-Way Messaging
N/A
Zendesk Suite
AI powered customer service across all channels
0.1
Value for money
Starting price
No pricing info
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
2-Way Messaging
5/5
Alerts/Escalation
3.7/5
2-Way Messaging
N/A
0.3
Value for money
Starting price
No pricing info
0.1
Functionality
Activity Tracking
4.8/5
Access Controls/Permissions
4.3/5
Alerts/Notifications
4.3/5
Top Features
2-Way Messaging
5/5
Alerts/Escalation
3.7/5
2-Way Messaging
N/A
0.4
Value for money
Starting price
No pricing info
0.1
Functionality
Audit Trail
5/5
Activity Dashboard
4.8/5
API
4.5/5
Top Features
2-Way Messaging
5/5
Alerts/Escalation
3.7/5
2-Way Messaging
N/A
0.4
Value for money
Starting price
No pricing info
0.1
Functionality
Alerts/Notifications
5/5
Activity Dashboard
4.5/5
Alerts/Escalation
4.4/5
Top Features
2-Way Messaging
5/5
Alerts/Escalation
3.7/5
2-Way Messaging
N/A
0.1
Value for money
Starting price
No pricing info
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
4.2/5
Top Features
2-Way Messaging
5/5
Alerts/Escalation
3.7/5
API
N/A
0.1
Value for money
Starting price
No pricing info
0.1
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
2-Way Messaging
5/5
Alerts/Escalation
3.7/5
2-Way Messaging
N/A
0.3
Value for money
Starting price
No pricing info
0.1
Functionality
AI Copilot
5/5
Alerts/Notifications
4.7/5
Alerts/Escalation
4.6/5
Top Features
2-Way Messaging
5/5
Alerts/Escalation
3.7/5
2-Way Messaging
N/A
0.4
Value for money
No pricing info
Starting price
No pricing info
0.2
Functionality
AI/Machine Learning
5/5
Activity Dashboard
4.8/5
Alerts/Notifications
4.4/5
Top Features
2-Way Messaging
5/5
Alerts/Escalation
3.7/5
Activity Tracking
N/A
0.2
Value for money
Starting price
No pricing info
0.1
Functionality
Activity Dashboard
5/5
AI Copilot
5/5
Autoresponders
5/5
Top Features
2-Way Messaging
5/5
Alerts/Escalation
3.7/5
2-Way Messaging
N/A
0.4
Value for money
Starting price
No pricing info
0.2
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
Alerts/Notifications
4.6/5
Top Features
2-Way Messaging
5/5
Alerts/Escalation
3.7/5
2-Way Messaging
N/A
Value for money
Starting price
No pricing info
0.2
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
2-Way Messaging
5/5
Alerts/Escalation
3.7/5
2-Way Messaging
N/A
0.6
Value for money
Starting price
No pricing info
0.2
Functionality
Chatbot
5/5
AI Copilot
4.5/5
Alerts/Escalation
4.4/5
Top Features
2-Way Messaging
5/5
Alerts/Escalation
3.7/5
2-Way Messaging
N/A
0.5
Value for money
Starting price
No pricing info
0.2
Functionality
API
5/5
Alerts/Escalation
4.3/5
Access Controls/Permissions
3.8/5
Top Features
2-Way Messaging
5/5
Alerts/Escalation
3.7/5
2-Way Messaging
N/A
0.2
Value for money
No pricing info
Starting price
No pricing info
0.1
Functionality
Activity Tracking
4/5
Advocate Management
4/5
A/B Testing
N/A
Top Features
2-Way Messaging
5/5
Alerts/Escalation
3.7/5
2-Way Messaging
N/A
0.5
Value for money
Starting price
No pricing info
0.1
Functionality
Activity Dashboard
5/5
Activity Tracking
5/5
Autoresponders
4/5
Top Features
2-Way Messaging
5/5
Alerts/Escalation
3.7/5
2-Way Messaging
N/A
0.9
Value for money
No pricing info
Starting price
No pricing info
0.6
Functionality
Call Center Management
5/5
A/B Testing
N/A
AI Copilot
N/A
Top Features
2-Way Messaging
5/5
Alerts/Escalation
3.7/5
2-Way Messaging
N/A
Value for money
Starting price
No pricing info
0.1
Functionality
Alerts/Escalation
4.2/5
A/B Testing
N/A
Ad hoc Query
N/A
Top Features
2-Way Messaging
5/5
Alerts/Escalation
3.7/5
2-Way Messaging
N/A