App comparison

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Clickatell Logo

Clickatell

4.3
(15)

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The Global Leader in Chat Commerce

(0)

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Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

Features

Total

Zendesk Suite logo
Clickatell logo

41

182

54

features in common

41

features in common

Zendesk Suite logo

Zendesk Suite user ratings

Functionality

4.4
(3.8K)

Top features

  • Audit Trail

    5.0

  • Customer Complaint Tracking

    5.0

  • Voice Mail

    5.0

Clickatell logo

Clickatell user ratings

Functionality

4.4
(15)

Top features

  • Workflow Management

    5.0

  • Multi-Channel Communication

    5.0

  • SMS Messaging

    5.0

Pricing

Starting from

$55/month

Value for money

Zendesk Suite logo
4.2

0.1

Clickatell logo
4.1

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.
Tidio logo
4.7
(445)

Communicator for businesses. live chat, messenger and email

Features

Total

Tidio logo
Clickatell logo

45

95

54

features in common

45

features in common

Tidio logo

Tidio user ratings

Functionality

4.6
(445)

Top features

  • Real-time Conversations

    5.0

  • One-to-One Messaging

    5.0

  • Contextual Guidance

    5.0

Clickatell logo

Clickatell user ratings

Functionality

4.4
(15)

Top features

  • Workflow Management

    5.0

  • Multi-Channel Communication

    5.0

  • SMS Messaging

    5.0

Pricing

Starting from

$29/month

Value for money

Tidio logo
4.5

0.4

Clickatell logo
4.1

What users say about Tidio's value for money

We feel like having a live chat has given us a competitive edge in our market and our customer response has been wonderful. The interface is easy to use and the technical support has been excellent.
So far, really good experience - contacted customer support and they were friendly and helpful.