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Macaw
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
With Macaw AMS, you may not need a physical office any more.
Table of Contents
Is this product right for your business?
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Macaw - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Macaw overview
What is Macaw?
Macaw AMS is a cloud-hosted Insurance Agency Management platform that supports end to end functions of Brokers, MGAs & Lloyds Coverholders. Both Retail and Wholesale Broking can be supported with Macaw AMS.
Macaw AMS has an in-built CRM.
It supports New Business and Renewals comprehensively.
Highly complex Rating and Underwriting logic can be embedded.
It supports Claims Intimation and Tracking.
It comes with a detailed Billing and Payables component that caters to Carrier Extracts as well.
The system has built-in Document Management System, Rules and Workflow components, and an engine to report, visualize and analyze operational data.
Integrations are available with OFAC checker, Payment Gateway, eSign, email marketing.
Macaw AMS enables the Customers, Producers as well as Carrier Partners to self serve with the help of the specialized portals.
With Macaw, the cost per policy is guaranteed to reduce by at least 30%.
The best part of adopting to our system is our capabilities to do with transformation and support. We work with our Customers’ teams on our Customers’ business problems and work out solutions; then we implement and support. We have never dropped a customer half-way through the implementation, come what may.
Macaw’s user interface
Macaw pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.6
Features
3.2
Ease of use
3.2
Customer support
3.6
Reviews sentiment
What do users say about Macaw?
Customers can sometimes get stuck or have a bad experience due to mismatch is browser library or data loading issue. While understandable from a programming perspective with updates ect from a customer service perspective it is a hassle to get users to clear their cache.
Select to learn more
Who uses Macaw?
Based on 22 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Macaw's key features
Most critical features, based on insights from Macaw users:
All Macaw features
Features rating:
Macaw alternatives
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Macaw pricing
Value for money rating:
Starting from
No pricing info
User opinions about Macaw price and value
Value for money rating:
To see what individual users think of Macaw's price and value, check out the review snippets below.
Harrison H.
Cloud Administrator
Samantha J.
Account Executive
Macaw integrations (7)
Integrations rated by users
We looked at 22 user reviews to identify which products are mentioned as Macaw integrations and how users feel about them.
Integration rating: 4.5 (2)
Integration rating: 4.0 (1)
“The integration with Google Analytics 360 is important because it provides detailed insights into website traffic, user behavior, and conversions, helping you make data-driven decisions to improve performance and marketing.”
Nikole C.
permit tech
Integration rating: 4.0 (1)
“My team calendar is there”
Jacque W.
Regional Coordinator
Integration rating: 4.0 (1)
Integration rating: 4.0 (1)
Macaw support options
Typical customers
Platforms supported
Support options
Training options
Macaw FAQs
Q. Does Macaw support mobile devices?
Macaw supports the following devices:
Android, iPhone, iPad
Q. What level of support does Macaw offer?
Macaw offers the following support options:
Phone Support, Email/Help Desk, 24/7 (Live rep)