App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Mayday
5
21
4
10
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The intelligent knowledge base for customer care
Last updated: September 2026
Mayday Alternatives & Competitors (2026)
Top 7 free alternatives
Helpjuice
Cloud-based knowledge management platform
0.6
Value for money
Starting price
No pricing info
Functionality
Alerts/Notifications
5/5
Access Controls/Permissions
4.8/5
Catalog Management
4.6/5
Top Features
Activity Tracking
5/5
Alerts/Notifications
5/5
Catalog Management
4.8/5
LiveAgent
Cloud-based customer service platform for all sizes
0.5
Value for money
Starting price
No pricing info
0.2
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Activity Tracking
5/5
Alerts/Notifications
5/5
Catalog Management
4.8/5
Connecteam
Enhance employee management with the only all-in-one app
0.4
Value for money
Starting price
No pricing info
0.1
Functionality
Accounting Integration
5/5
Activity/News Feed
4.6/5
Activity Tracking
4.5/5
Top Features
Activity Tracking
5/5
Alerts/Notifications
5/5
Catalog Management
4.8/5
Document360
AI-powered knowledge base platform for all teams
0.4
Value for money
No pricing info
Starting price
No pricing info
0.1
Functionality
Activity Tracking
5/5
Catalog Management
4.6/5
Access Controls/Permissions
4.5/5
Top Features
Activity Tracking
5/5
Alerts/Notifications
5/5
Catalog Management
4.8/5
Freshservice
A complete IT service management (ITSM) tool for business
0.3
Value for money
Starting price
No pricing info
0.1
Functionality
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.3/5
API
4.3/5
Top Features
Activity Tracking
5/5
Alerts/Notifications
5/5
Catalog Management
4.8/5
Vivantio
When Service Matters.
0.2
Value for money
Starting price
No pricing info
0.2
Functionality
Alerts/Notifications
4.8/5
Alerts/Escalation
4/5
Account Alerts
N/A
Top Features
Activity Tracking
5/5
Alerts/Notifications
5/5
Catalog Management
4.8/5
Zendesk Suite
AI powered customer service across all channels
0.1
Value for money
Starting price
No pricing info
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
Activity Tracking
5/5
Alerts/Notifications
5/5
Catalog Management
4.8/5
Salesforce Service Cloud
AI powered customer service management platform
0.1
Value for money
Starting price
No pricing info
Functionality
Alerts/Notifications
4.7/5
Accounting Integration
4.5/5
Activity Dashboard
4.5/5
Top Features
Activity Tracking
5/5
Alerts/Notifications
5/5
Catalog Management
4.8/5
Salesforce Sales Cloud
Cloud-based CRM and sales automation software
Value for money
Starting price
No pricing info
Functionality
AI/Machine Learning
4.9/5
Activity Tracking
4.6/5
Activity Dashboard
4.5/5
Top Features
Activity Tracking
5/5
Alerts/Notifications
5/5
Catalog Management
4.8/5
0.2
Value for money
Starting price
No pricing info
Functionality
Activity Dashboard
4.5/5
Activity Tracking
4.4/5
Access Controls/Permissions
4.4/5
Top Features
Activity Tracking
5/5
Alerts/Notifications
5/5
Catalog Management
4.8/5
0.3
Value for money
Starting price
No pricing info
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Alerts/Escalation
4.4/5
Top Features
Activity Tracking
5/5
Alerts/Notifications
5/5
Catalog Management
4.8/5
0.4
Value for money
Starting price
No pricing info
0.1
Functionality
Account Management
5/5
Analytics
5/5
Activity Dashboard
4.8/5
Top Features
Activity Tracking
5/5
Alerts/Notifications
5/5
Catalog Management
4.8/5
0.3
Value for money
Starting price
No pricing info
0.1
Functionality
AI Copilot
5/5
Alerts/Notifications
4.7/5
Alerts/Escalation
4.6/5
Top Features
Activity Tracking
5/5
Alerts/Notifications
5/5
Catalog Management
4.8/5
0.7
Value for money
No pricing info
Starting price
No pricing info
0.4
Functionality
Activity/News Feed
5/5
Activity Tracking
5/5
Alerts/Notifications
4.8/5
Top Features
Activity Tracking
5/5
Alerts/Notifications
5/5
Catalog Management
4.8/5
0.7
Value for money
Starting price
No pricing info
0.3
Functionality
API
4.9/5
Catalog Management
4.9/5
Call Center Management
4.8/5
Top Features
Activity Tracking
5/5
Alerts/Notifications
5/5
Catalog Management
4.8/5
0.7
Value for money
Starting price
No pricing info
0.4
Functionality
Archiving & Retention
5/5
Collaboration Tools
5/5
Access Controls/Permissions
4.8/5
Top Features
Activity Tracking
5/5
Alerts/Notifications
5/5
Catalog Management
4.8/5
0.3
Value for money
Starting price
No pricing info
0.1
Functionality
Chat/Messaging
4.9/5
Alerts/Notifications
4.5/5
Access Controls/Permissions
4.4/5
Top Features
Activity Tracking
5/5
Alerts/Notifications
5/5
Catalog Management
4.8/5
0.7
Value for money
Starting price
No pricing info
0.3
Functionality
Assignment Management
5/5
Access Controls/Permissions
4.9/5
Alerts/Escalation
4.8/5
Top Features
Activity Tracking
5/5
Alerts/Notifications
5/5
Catalog Management
4.8/5
0.8
Value for money
Starting price
No pricing info
0.3
Functionality
Activity Tracking
5/5
Alerts/Notifications
5/5
Access Controls/Permissions
4.4/5
Top Features
Activity Tracking
5/5
Alerts/Notifications
5/5
Catalog Management
4.8/5
0.8
Value for money
Starting price
No pricing info
0.6
Functionality
Alerts/Escalation
4.5/5
Activity Tracking
4/5
AI Copilot
1/5
Top Features
Activity Tracking
5/5
Alerts/Notifications
5/5
Catalog Management
4.8/5