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Netigate
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Manage and analyse feedback from customers and employees
Table of Contents
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Netigate - 2026 Pricing, Features, Reviews & Alternatives
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Netigate overview
What is Netigate?
Netigate is a platform for analysing feedback from customers and employees. It allows you to create and distribute surveys, and to collect and manage feedback from multiple sources - surveys, public reviews, support centre conversations, web forms, point-of-sale and on-site surveys, and more - all in one place.
It uses secure AI and Generative AI to analyse scores and open text comments, helping you quickly identify trends and insights without manually going through hundreds of rows of text in an Excel file.
Most importantly, it enables you to take concrete actions to improve the experiences of your customers and employees.
Netigate is fully GDPR-compliant and ISO-certified. Based in Europe, it adheres to the strictest European regulations on data security, data management, and data privacy.
Our customers are banks, healthcare providers, online and in-store retailers, utilities, hospitality businesses, and more. They appreciate:
- How quickly they can get started with Netigate - often in just a few days
- The flexibility of reporting, which adapts to the needs of different stakeholders
- How easy it is to manage and analyse feedback in more than 120 languages
- The measurable impact, including up to 3x higher NPS
- And the assurance that customer and employee data is managed according to the strictest European regulations.
If you regularly handle thousands of pieces of customer and employee feedback in different languages, or if you want to prioritise customer and employee experience, Netigate helps you place the voices of your customers and employees at the centre of your business.
Key benefits of using Netigate
Create surveys from templates or from scratch, and distribute them to maximise response rate - via e-mail, link, SMS, tablet or terminal, custom log-in list, website embed, two-way SMS, API or QR code.
Get flexible reports which adapt to the needs of different stakeholders.
See all customer and employee feedback in one place - surveys, public reviews, support center conversations, web forms, POS and on-site surveys, and more.
Manage and analyse feedback in more than 120 languages.
Understand what is driving your KPIs down and by how much, and take prompt actions to revert the trend.
Improve KPIs such as NPS, eNPS, CSat, CES, and others by up to 3x.
Be safe with full GDPR compliance, ISO certification and adherence to the strictest European regulations regarding data collection, security, management, and privacy.
Starting price
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Netigate’s user interface
Netigate reviews
Overall rating
4.6
/5
25
Positive reviews
92
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.17/10
5
4
3
2
1
17
6
2
0
0
Kjersti H.
marketing manager
Karl F.
HR Business Partner
Aleksandar D.
Senior Expert
Michael M.
Referent Unternehmenskommunikation
Kjersti H.
marketing manager
Shayen T.
Sachbearbeiterin, Vertriebsmanagement\Vertriebssteuerung
Who uses Netigate?
Based on 25 verified user reviews.
Company size
Enterprises
Midsize Businesses
Small Businesses
Top industries
Use cases
Netigate's key features
Most critical features, based on insights from Netigate users:
All Netigate features
Features rating:
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User opinions about Netigate price and value
Value for money rating:
To see what individual users think of Netigate's price and value, check out the review snippets below.
Kjersti H.
marketing manager
Karl F.
HR Business Partner
Netigate support options
Typical customers
Platforms supported
Support options
Training options
Netigate FAQs
Netigate has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Netigate?
Netigate has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Netigate support?
Netigate supports the following languages:
German, Norwegian (Bokmal), Swedish, Afrikaans, Arabic, Bengali, Bulgarian, Catalan, Czech, Danish, Greek, English, Basque, Persian, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Icelandic, Italian, Japanese, Georgian, Central Khmer, Korean, Latvian, Lithuanian, Macedonian, Malay, Dutch, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian (Cyrillic), Swahili, Thai, Turkish, Ukrainian, Urdu, Vietnamese, Chinese (Simplified)
Q. Does Netigate offer an API?
Yes, Netigate has an API available for use.
Q. What level of support does Netigate offer?
Netigate offers the following support options:
Chat, Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk