App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Oracle Cloud CX
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based advertising and customer experience platform
Table of Contents
Is this product right for your business?
Find out with a
Oracle Cloud CX - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Oracle Cloud CX overview
What is Oracle Cloud CX?
Oracle Cloud CX is a customer experience platform that provides businesses with several tools for managing customer data, content, continuous integration, continuous deployment, data security, and conversational marketing operations. It uses artificial intelligence technology to report on transactions in real-time, discover data using self-service analytics, and gain actionable insights through predictive analytics and what-if scenarios.
Oracle Cloud CX provides a variety of security features including entity extraction, compliance review, threat detection, PII monitoring, multifactor user authentication, and more. CI/CD tools allow businesses to build web and mobile experiences across devices using predefined templates or components. It also facilitates integration with several in-house and third-party applications including ServiceNow, HubSpot, and Oracle Sales.
Starting price
Alternatives
with better value for money
Oracle Cloud CX’s user interface
Oracle Cloud CX reviews
Overall rating
4.3
/5
16
Positive reviews
94
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.12/10
5
4
3
2
1
8
7
0
1
0
Perry G.
Owner
Ahmed e.
Entrepreneur
Daniel P.
Consultor de BPM
Verified reviewer
Anonymity request
Krishnamurthy S.
Reviewer
Jesse T.
Remote Customer Service Representative
Who uses Oracle Cloud CX?
Based on 16 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
- Not enough reviewsOracle Cloud CX's key features
Most critical features, based on insights from Oracle Cloud CX users:
All Oracle Cloud CX features
Features rating:
Oracle Cloud CX alternatives
Oracle Cloud CX
Starting from
No pricing info
Zoho CRM
Starting from
No pricing info
EngageBay CRM
Starting from
No pricing info
LiveAgent
Starting from
No pricing info
Oracle Cloud CX pricing
Value for money rating:
Starting from
No pricing info
User opinions about Oracle Cloud CX price and value
Value for money rating:
To see what individual users think of Oracle Cloud CX's price and value, check out the review snippets below.
Perry G.
Owner
Ahmed e.
Entrepreneur
Oracle Cloud CX integrations (28)
Oracle Cloud CX support options
Typical customers
Platforms supported
Support options
Oracle Cloud CX FAQs
Oracle Cloud CX has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What languages does Oracle Cloud CX support?
Oracle Cloud CX supports the following languages:
Chinese (Simplified), Dutch, English, French, German, Italian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
Q. Does Oracle Cloud CX offer an API?
Yes, Oracle Cloud CX has an API available for use.
Q. What level of support does Oracle Cloud CX offer?
Oracle Cloud CX offers the following support options:
24/7 (Live rep), Phone Support