OurPeople Pricing, Features, Reviews & Comparison of Alternatives

OurPeople

The best employee communications App available!

4.67/5 (15 reviews)

OurPeople overview

What is OurPeople?

OurPeople is a mobile-first communication, content distribution and engagement platform designed for hourly and non-desk workforces, which aims to simplify content distribution and increase engagement across organizations. The system connects workforces, enables the solicitation of constructive feedback, offers a microlearning system, and support for employee onboarding, and more.

With OurPeople, users can communicate with employees through any device, and track which communications have been read. Skills and job roles assigned to team members create a profile which defines the colleagues they can contact, information they can access, and messages they receive. Custom tags allow managers to reach out to different departments, groups, or individuals based on their skills, locations, or roles. The manager console in Our People enables the collection of team feedback through custom surveys. Push notifications alert employees to new surveys, and automated reminders are delivered for any surveys which have not been completed. Open questions also allow employees to provide detailed responses in a chat-style format.

OurPeople’s employee onboarding tools support the delivery of induction content tailored to individual roles, directly through the employee’s smartphone. Any training updates can be shared with all existing and new employees, and regular knowledge quizzes can be scheduled to test employee understanding of specific business areas. Drag-and-drop checklist creation and predefined templates allow managers to provide employees with detailed instructions for completing tasks and ensure that work is carried out. Historical data and drill-down capabilities enable the identification of specific areas requiring improvement. OurPeople also reports on employee interactions, responses to communications, training progress, and more.
www.ourpeople.com

Pricing

Starting from
$0.60/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom

Supported languages

English
OurPeople screenshot: OurPeople smart tagsOurPeople - Everyone Connected (USA)OurPeople screenshot: OurPeople live chatOurPeople screenshot: OurPeople feedback & voting

OurPeople reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.3
  4.5
  4.9
Emma Leeds

Great product, great team

Used daily for 6-12 months
Reviewed 2020-08-13
Review Source: Capterra

From the initial roll out just under a year ago, to now, I cannot speak more highly of the app itself - which has been especially important during Covid lockdown, and the team behind it. They care about the app being useful to each business they work with, and they are constantly improving it. Customer care is second to none - I cannot write much more than that!

Pros
A majority of our team members are deskless workers, and our communication channels were unable to reach everyone to inform them of changes in the business, or important updates. Our People allows us to reach more of our team which has allowed everyone to stay in the know much more than we were able to achieve before.

Cons
I feel that whenever something crops up that doesn't quite work for our business, Our People are absolutely amazing in making sure they can make changes to suit our needs - this is something I haven't experienced with other suppliers that really makes this app, and the team, quite special. They are always on hand if anything goes wrong (which is rare), and problems are solved swiftly.

Response from OurPeople


Hi Emma! Thank you for the great review! We are happy OurPeople has been helpful in the current world with Covid and are always here to help be the best vendor you have ever worked with. Thanks for being the best part of OurPeople!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rachel Walden

Loving this App!

Used daily for less than 6 months
Reviewed 2020-08-25
Review Source: Capterra

Our People has helped us solve our greatest issue...communication. "Our People" feel more informed and have access to documents/information in the files section, they feel more connected by the images/videos we share, and they can even reply to comment cards to let us know how they're feeling at work! We love it and so do they!

Pros
The customer service team made implementation so easy and they've continued to support us through our first month! [SENSITIVE CONTENT HIDDEN] has been a pleasure to work with and I've never felt alone in this process! He always offers helpful suggestions for more ways Our People can serve our company through this app!

Cons
I wish there were more options in the app for administrating. Pre-loaded gifs or more fonts. If I could post through the app more like Instagram it would help me easily jazz up my content.

Response from OurPeople


Hi Rachel! Thank you for the amazing review! We love seeing your team's success and growth on the App and will continue to add exciting updates and enhancements through the years to come! Thank you for being the best part of OurPeople!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Steven Kopp

First Month

Used daily for less than 6 months
Reviewed 2020-02-06
Review Source: Capterra

Pros
I like the idea behind it [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN] were great at helping get set up Everything all on one app

Cons
There are some bugs that are not worked out yet It is easier using our other method for subbing vs using this app Taking the development team a long time to get issued solved Only listing 10 items per page

Response from Our People


Hi Steven! Thanks for the review and the feedback! We have resolved your issues in a future release and your CSM will be in touch to share this with you! Thank you for being the best part of OurPeople!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Sandra Howley

Excellent Communication Tool and Value for Money

Used daily for 2+ years
Reviewed 2020-07-16
Review Source: Capterra

Can't recommend this app enough, it is so easy to use, you can arrange appointments to individuals or groups, send images and texts. Arrange training and main events, the list is not exhaustive, honestly if you are looking for an app that can deliver then this is it!!

Pros
Our People app is the easiest communication tool i have utilised for our organisation. It is simplistic in its format, easy to roll out and understand, even to employees who do not frequently use technology. From the customer service support received from the Company to the engagement of our employees has been flawless, any issues quickly resolved and more importantly all ideas and development of the app was welcomed and implemented. I have no hesitation in saying this was the best money spent as now our organisation is able to communicate with ease to all employees while keeping them engaged with progress especially during the Covid-19 pandemic, the app has been exceptional.

Cons
There are not many negatives as any issues were addressed and resolved. I particularly like the interest shown by the Company to consistently improve the app to the individual needs of the customer. So many different phones on the market just now and the challenge is making sure the app works well with most technology, this is a challenge that's ongoing as more and more choices are becoming available.

Response from OurPeople


Hi Sandra! Thank-you for the great review! We glad that you found OurPeople incredibly useful in these chaotic times. We are always there to support our clients and look forward to our continued partnership with your team! Thanks for being the best part of OurPeople!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kim Heumann

Our People

Used daily for 1-2 years
Reviewed 2020-02-06
Review Source: Capterra

Pros
It's very easy to communicate with my staff using this program. It just takes a second to send or read a message.

Cons
Nothing at this point. The only thing I didn't like was solved by speaking with someone.

Response from Our People


Hi Kim, thanks for reviewing OurPeople! We work hard to make sure you have the best experience from day one! Our dedicated success team looks like they did a great job helping you! Thanks for being the best part of OurPeople.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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OurPeople pricing

Starting from
$0.60/month
Pricing options
Subscription
View Pricing Plans

Pricing is based on the total number of locations and users required.
Discounts are available when paying annually.
Contact OurPeople for full pricing information.

OurPeople features

API
Access Control
Document Storage
Drag & Drop Interface
File Management
Permission Management
Reporting & Statistics
Search Functionality

Activity Dashboard (200 other apps)
Activity Tracking (144 other apps)
Automatic Notifications (188 other apps)
Chat (166 other apps)
Collaboration Tools (358 other apps)
Collaborative Workspace (229 other apps)
Commenting (207 other apps)
Customizable Branding (175 other apps)
Document Management (212 other apps)
Projections (151 other apps)
Third Party Integration (239 other apps)
Workflow Management (154 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for OurPeople

Key features of OurPeople

  • Manager console
  • Individual user reports
  • Course reporting
  • Quizzes
  • Interaction reporting
  • Individual response tracking
  • Automated reminders
  • Content filtering
  • Custom forms & checklists
  • Document storage
  • Checklist templates
  • File sharing
  • Automatic form sharing
  • Encrypted group & direct messaging
  • Progress tracking
  • Real-time reporting
  • Group & individual training
  • Push notifications
  • Feedback collection
  • Drag-and-drop editor
  • Custom tags
  • Multiple report formats
  • Role-based access permissions
  • Signature capture
  • Downloadable reports
  • Pulse surveys
  • Employee onboarding
View All Features

Benefits

Team messaging allows managers to communicate with employees, with the ability to target messages based on roles, departments, or skills, and insight into which employees have viewed each message.

Forms and checklists can be created using the drag-and-drop editor and library of templates, with multiple question types, mandatory and optional responses, automatic sharing of forms, and more.

Employee feedback can be collected in real-time through custom surveys, and push notifications automatically alert employees of new surveys and remind them to respond.

Inductions can be completed through the Our People app on employees’ smartphones, allowing users to deliver role-specific onboarding content to each new hire.

Files can be uploaded through the drag-and-drop interface of the manager console, and tagged to control which employees can access each file or folder.