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RentMaster

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Rental management software with a customers’ database

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RentMaster Pricing, Features, Reviews and Alternatives

RentMaster product overview

Price starts from

1495

One-time payment

Flat Rate

What is RentMaster?

RentMaster is a rental management software designed to help businesses handle quotes, customers' information, reservations, point of sale (POS) processes, and more on a unified platform. Supervisors can set up categories with subcategories to organize inventory items and maintain a database of product information including product names, images, handling instructions, weight, size, price, serial number, and status.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
Phone Support
Knowledge Base
Email/Help Desk

Training options

Live Online
Documentation
Webinars

RentMaster pricing information

Value for money

5.0

/5

32

Starting from

1495

One-time payment

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

RentMaster features

Functionality

4.8

/5

32

Total features

41

3 categories

Most valued features by users

Third-Party Integrations
Alerts/Notifications
Reporting & Statistics
Data Import/Export
Customizable Reports
Document Management
Inventory Management
Accounting

Functionality contenders

RentMaster users reviews

Overall Rating

4.9

/5

32

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.66/10
Rating distribution

5

4

3

2

1

29

3

0

0

0

Pros
Not only is the program the best there is going around but the support is amazing that you will never find that anywhere but Rent Master.
The most important part of RentMaster for me was its ease of use my staff, they were able to grasp it after just a couple of days. RentMaster have nailed ease of use in this respect.
Finally, the customer service is the best in the business. They respond in a timely manner and take care of any questions/issues you have, always with prompt resolution.
Cons
RentMaster is somewhat confusing to me when it was time to update (add/subtract) an inventory item.
In addition to that, we could not process payments directly in our software, making it more difficult to keep track our Accounts Receivable in an accurate way.
This has been crucial for tracking down lost equipment.

Overall rating contenders

RC
AvatarImg

Rafe C.

Entertainment, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Simple and Effective

Reviewed a year ago

Excellent. Customer support is responsive and extremely knowledgeable in the rental industry.

Pros

The simplicity of the software. It looks simple and it is simple to use. No long hours and multi-session training. The functionality is enormous. This software has streamlined our inventory of over 100,000 items and regained it's accuracy in less than 12 months.

Cons

Some minor glitches here and there. That being said, we have been working with the RentMaster team to customize the software so that isto be expected.

SS
AvatarImg

Suren S.

Entertainment, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best rental management software out there.

Reviewed 2 years ago

RentMaster has allowed our company to grow from a business with revenue under $1,000,000 to over $5,000,000 annually. The program has scaled with us over many years and we are still working to make it better and add more features for our business.

Pros

Scheduling, availability, easy of integtration with email, CRM, and accounting all made RentMaster the best choice for us.

Cons

The developer is extremely busy making the software better constantly for all his customers, he may need to hire a little more help. :)

DJ
AvatarImg

Dean J.

Events Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Rentmaster

Reviewed 2 years ago

you can not fault the back up service. very efficient and helpful.

Pros

Moving to Rentmaster has been the best thing ever. it saves me hours of replying to emails. the orders just drop in 24/7

Cons

the system is in two parts for the online version, one is desk top and the other online. the online version is not really user friendly for day to day use but the desk top is. down side is you need to be in the office to use it.

DT
AvatarImg

Daniel T.

Higher Education, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Exceptional Customer Service

Reviewed 2 years ago

We have loved working with the RM team [SENSITIVE CONTENT] is so responsive and always willing to brainstorm solutions. Any problem we have ever brought forward he has given 110% of his efforts to solve.

Pros

Easy to use, grows with your operation and you have the best customer service on the planet!

Cons

We have had a few minor glitches such as the package tab disappearing temporarily.

SC
AvatarImg

Sandy C.

Consumer Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Sandy

Reviewed 2 years ago

Great! [SENSITIVE CONTENT] always get right back to me.

Pros

Easy to use for a rental business. I also like that it link to my website and the customer can book from the website.

Cons

I have a hard time sinking product to website

RentMaster FAQs

Q. What type of pricing plans does RentMaster offer?

RentMaster has the following pricing plans:
Starting from: $1495.00
Pricing model: One Time License
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of RentMaster?

RentMaster has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does RentMaster support?

RentMaster supports the following languages:
English


Q. Does RentMaster offer an API?

No, RentMaster does not have an API available.


Q. What level of support does RentMaster offer?

RentMaster offers the following support options:
24/7 (Live rep), Chat, Phone Support, Knowledge Base, Email/Help Desk

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