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Solgari Logo

AI-powered customer engagement solution

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Solgari - 2026 Pricing, Features, Reviews & Alternatives

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Solgari overview

What is Solgari?

Solgari is an AI-powered customer engagement solution that transforms the way organizations interact with their customers. Designed to seamlessly integrate with Microsoft Teams, Dynamics 365, and Salesforce, Solgari provides unparalleled speed to value, enabling customers to be live in hours.

The solution offers a comprehensive suite of features that empower every employee to be a customer champion. Solgari's AI-powered functionality includes live customer sentiment analysis, automatic transcription, and conversation summaries, delivered through an intuitive Solgari copilot. The platform supports a wide range of communication channels, from voice and SMS to email and social media, allowing customers to connect through their preferred method. Solgari also enables automated outbound sales campaigns and citizen outreach, further enhancing the customer experience.

By unlocking the benefits of generative AI, Solgari future-proofs organizations' customer service and support operations. The solution reduces data security risks by operating within the trusted Microsoft Cloud environment, without the need for costly IT integration projects. Solgari's deep insights and intelligent routing capabilities enable organizations to continuously improve both customer and employee experiences, driving greater loyalty and satisfaction.

Key benefits of using Solgari

360-Degree Data Hub: Solgari’s access to both structured data (CRM, ERP) and unstructured data (emails, chats, calls) is essential for training AI models and delivering accurate insights. Combined with omnichannel capabilities, this allows businesses to capture a full picture of customer interactions.

Native Microsoft Integration: Solgari’s seamless integration with Microsoft Teams and Dynamics 365 means users can stay within the familiar Microsoft environment, reducing context-switching and boosting productivity. Solgari also leverages Microsoft Graph API for deeper AI-powered insights.

AI-Driven Automation: Solgari automates routine tasks like transcription and summarization, while AI agents predict customer needs, enabling proactive decision-making. Future innovations include AI agents that can autonomously act on the data they analyze.

Starting price

15per user /
per month

Alternatives

with better value for money

Solgari’s user interface

Ease of use rating:

Solgari reviews

Overall rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

Solgari's features

Features rating:

AI copilot
Alerts/Escalation
API
Auto-Dialer
Automatic call distribution
Blended call center
Call center management
Call logging
Call monitoring
Call recording
Call scripting
Call transcription
Chatbot
Computer telephony integration
Contact management
CRM
Generative ai
Inbound call center
IVR
Outbound call center
Predictive dialer
Progressive dialer
Queue management
Reporting/Analytics
Sentiment analysis
VoIP
VoIP connection

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Solgari pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Enterprise Plan

100

/user

Per month

Features included:

  • Copilot
  • All Channel
  • Sentiment Analysis
  • Conversation Summary

Pro

50

/user

Per month

Features included:

  • All Channel
  • Sentiment Analysis
  • Copilot
  • Conversation Summary

Lite Plan

15

/user

Per month

Features included:

  • All Channel

User opinions about Solgari price and value

Value for money rating:

Solgari support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)

Training options

Live Online
Webinars

Solgari FAQs

Q. What type of pricing plans does Solgari offer?

Solgari has the following pricing plans:
Starting from: €100.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Solgari?

Solgari has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Solgari support?

Solgari supports the following languages:
English, French, Portuguese, Portuguese, Spanish


Q. Does Solgari support mobile devices?

Solgari supports the following devices:
Android, iPad, iPhone


Q. Does Solgari offer an API?

No, Solgari does not have an API available.


Q. What other apps does Solgari integrate with?

Solgari integrates with the following applications:
RapidStart CRM, Microsoft Entra ID, Microsoft Teams, Dynamics 365 Customer Voice, ServiceNow, Salesforce Platform, HubSpot CRM


Q. What level of support does Solgari offer?

Solgari offers the following support options:
24/7 (Live rep)

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