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provide best customer service

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Support.cc - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Support.cc overview

What is Support.cc?

Support.cc is used to create the best customer experiences. Our customer support and engagement solutions are powerful and customizable, allowing them to scale and meet the demands of any business. It's a simple ticketing system for keeping track of customer communication.

To facilitate effective collaboration, it offers omnichannel capabilities, automatic ticket routing, in-depth reporting, self-service options, SLA monitoring, and much more. Converting communications into manageable tickets is a great approach to save time and increase productivity for your support workers.

Live chat analytics give quantitative insight into customer happiness and agent performance, allowing businesses to constantly improve their customer service. It also provides agents with a consistent user experience, allowing them to remain productive at all times. Customers can choose their favorite method to contact you. Support.cc is reasonably priced and offers a free plan.

Starting price

14.99per user /
per month

Alternatives

with better value for money

Support.cc’s user interface

Ease of use rating:

Support.cc reviews

Overall rating

5.0

/5

3

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

3

0

0

0

0

Support.cc's key features

Most critical features, based on insights from Support.cc users:

Service level agreement (sla) management
Reporting & statistics
Self service portal
Prioritization
Support ticket management

All Support.cc features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Escalation
Alerts/Notifications
Analytics
Automated routing
Chatbot
Customer communication
Customer database
Customer support
Customizable branding
Customizable fields
Customizable reports
Customizable templates
Email management
Email templates
Feedback management
Help desk management
Knowledge base management
Live chat
Monitoring
Multi-Channel communication
Performance metrics
Prioritization
Real-Time notifications
Remote access/control
Reporting/Analytics
Reporting & statistics
Routing
Self service portal
Service level agreement (sla) management
Support ticket management
Support ticket tracking
Surveys & feedback
Task management
Third-Party integrations
Ticket management
Workflow management

Support.cc alternatives

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14.99

/user

Per month

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/user

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Free version
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Customer Support

Support.cc pricing

Value for money rating:

Starting from

14.99

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Support.cc price and value

Value for money rating:

Support.cc integrations (5)

Support.cc support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
Phone Support
FAQs/Forum
Email/Help Desk

Training options

Webinars
Documentation
Videos
Live Online

Support.cc FAQs

Related categories