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Top Rated AI Agents for Customer Support Software with App cloud

Last updated: October 2026

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25 software options

Shelf logo

Knowledge & data foundation for trusted enterprise AI.

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Shelf turns enterprise knowledge and business context into a trusted AI Data Layer for better answers for people and AI.

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Unless logo

The AI Customer Agent for regulated Europe

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Unless is the AI Customer Agent for regulated European businesses. One agent runs the entire customer journey, acquisition, retention, expansion, and support, on EU-hosted models with a per-decision audit trail built in.

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Cognigy.AI logo

Enterprise Conversational AI Platform

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Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.

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MaxContact logo

AI-powered customer engagement platform

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MaxContact is the AI-powered customer engagement platform that turns conversations into revenue. Our advanced, omnichannel features enhanced with powerful AI capabilities help businesses connect smarter, convert more, and scale efficiently - delivering proven results.

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CoSupport AI logo

Cloud AI platform for customer support automation

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CoSupport AI is a cloud-based AI platform for mid-to-large businesses that automates support tickets, delivers agent reply.

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Intelswift logo

AI-driven customer service automation platform

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Intelswift is an AI-first customer service automation platform that turns support centers into profit centers. AI agents resolve up to 70% of routine inquiries instantly while providing human agents with real-time insights and suggestions to handle complex issues faster.

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Moveo.AI logo

Power the Toughest Conversations

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Moveo.AI powers enterprises’ toughest conversations with goal-driven AI agents—enhancing efficiency, CX, and financial outcomes.

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Azeon logo

AI-powered support across multiple channels

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Azeon is an agentic AI solution designed for customer support across chat, email, and voice channels. The platform integrates with existing CRM, helpdesk, billing, payment, eCommerce, and ERP systems without requiring infrastructure replacement. It features context-aware conversation handling, automated escalation to human agents, multilingual support, and compliance with GDPR, SOC 2, ISO 27001, and HIPAA standards.

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ThunderPhone logo

Voice AI that nails the calls others fumble.

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ThunderPhone is a self-serve platform for building AI phone agents, from 2¢/min with models included — no separate LLM, transcription or voice bills.

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Call Center Studio logo

Pay-as-you-go • Scalable • AI Powered • Better CX

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Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.

Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.

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Kindly logo

Cloud-based AI customer support platform for teams

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Cloud-based AI customer support platform for high-volume teams, with no-code chatbot building, generative AI, and omnichannel inbox.

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Certainly logo

Certainly is a powerful Conversational AI Chatbot builder

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The Certainly Platform is easy to use and not require any coding; our bots are multi-lingual and multi-channel. The Platform allows any company, in any industry, to effortlessly build and launch a Conversational AI chatbot to deliver exceptional User Experiences.

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Natterbox logo

The Voice Experts for Salesforce

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Natterbox is an expert voice solution for Salesforce with native telephony integration that helps organizations personalize customer experience at scale, boost sales and service efficiency, and gain complete visibility into their operations.

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8x8 Contact Center logo

One solution for every customer interaction.

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8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success.

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NiCE CXone logo

Cloud-based contact center software

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Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.

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Chattitude logo
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Cloud-based no-code AI chat agents for SMBs

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Cloud-based, no-code platform for building and deploying brand-customizable AI chat agents that handle sales, support, and lead.

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Orvera AI logo
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Enterprise Agentic Conversational AI Platform for Call Cente

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Orvera AI provides human-like AI voice agents that deliver fast, end-to-end call resolution for high-volume contact centers. Our agentic platform automates multi-step workflows, resolves ~80% of calls without human escalation, and improves AHT, FCR, and CSAT.

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SquadStack logo
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Cloud-based telecalling outsourcing platform for India

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Cloud-based telecalling outsourcing platform combining trained callers, AI-powered quality monitoring, real-time analytics, and CRM.

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IrisAgent logo
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AI for every customer conversation, grounded in your truth.

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IrisAgent is an AI support overlay for Zendesk, Salesforce, Intercom, or Freshworks. Grounded resolution across chat, email, voice, and text/SMS, with agent assist, AutoQA, and Support Analyst. Go live in about 24 hours. Customers: Dropbox, Zuora, Tekion. Pricing: irisagent.com/pricing

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NebulaHex logo
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AI chatbot for customer support automation

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NebulaHex is an AI-powered customer support platform that enables businesses to build and deploy chatbots across multiple channels including websites, WhatsApp, Instagram, Messenger, and Telegram. The platform allows users to upload various content types such as PDFs, documents, and videos to create a knowledge base that powers automated responses, while offering live chat handoff capabilities for seamless escalation to human agents when needed.

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Angel X logo
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AI-enabled customer experience platform for businesses

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Angel X is a cloud-based and AI-enabled customer experience platform that turns visitors into customers using conversational agent.

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Evolve AI Agents logo
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Agentic voice AI for healthcare and insurance

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Intelligent Voice AI is an agentic AI platform that deploys voice agents for healthcare, insurance, legal, and home services businesses. The platform answers calls around the clock, schedules appointments, conducts outbound campaigns, and executes tasks directly within existing EHR, CRM, and billing systems. It integrates with systems including Epic, Salesforce, and Google Calendar while supporting conversations in over fifteen languages across eighty voice profiles.

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Ayudo logo
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AI powered customer support automation platform

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Ayudo is a unified customer support and automation platform with built-in AI agents that handle complex conversations across multiple channels including chat, email, voice, and messaging. The platform features a single conversation inbox that integrates with over thirteen thousand applications, allowing support teams to manage all customer interactions in one place while AI-powered workflows automate routine queries and escalations.

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eGain AI Agent logo
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Generative AI-based virtual assistant software

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eGain AI Agent is a virtual assistant powered by trusted generative AI. It delivers fast, safe, and compliant guidance across digital and voice channels, adapting to context and business rules to scale service and boost customer experience.

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GuruSup logo
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AI agents for autonomous customer support

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GuruSup is an AI-powered customer support platform managing inquiries across WhatsApp, email, voice, and web chat. It connects to business systems like CRM, ERP, and helpdesk tools to autonomously update orders, process refunds, and manage bookings. Features include omnichannel support with unified conversation threads, workflow automation, and integration with over 125 third-party applications.

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