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Top Rated Chatbot Software with Mid size business - Page 5

Last updated: September 2026

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615 software options

VoiceSpin logo

Cloud-based contact center for sales & support teams

Cloud-based VoIP contact center for SMBs to enterprises with AI auto dialing, omnichannel messaging, and speech analytics.

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Conversica logo

Cloud-based conversational AI platform for enterprises

Cloud-based conversational AI platform deploying autonomous AI Agents for lead qualification, customer retention, and omnichannel.

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Chatsi logo

Turn Your Storefront Into an AI-Powered Sales Experience

Chatsi is a 24/7 AI sales assistant for eCommerce that helps shoppers discover, compare, and choose the right products through natural conversation. It delivers personalized recommendations and trusted answers using your store’s product data.

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MAIA logo

Cloud AI knowledge platform for industrial SMEs

Cloud-based AI knowledge management platform for industrial SMEs, offering document Q&A, source attribution, and multilingual support.

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Amelia logo

AI platform for enterprise automation

Amelia Conversational AI Platform is an enterprise-grade solution that automates customer and employee interactions through advanced voice and text-based AI agents. The platform features autonomous reasoning capabilities, multi-channel communication support, and integration with existing enterprise systems to handle complex conversations across industries including healthcare, finance, retail, and telecommunications.

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Octane AI logo

Conversational AI platform for Shopify merchants

Octane AI is an eCommerce solution designed to help Shopify and Shopify Plus merchants collect buyers’ insights to personalize cross-channel experiences. Administrators can capture the attention of visitors by allowing them to opt-in for email, SMS, and Facebook marketing campaigns via on-site pop-ups.

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Breakout logo

Cloud-based AI SDR platform for B2B revenue teams

Breakout is a cloud-based inbound AI SDR platform for B2B SaaS and tech teams that identifies website visitors, qualifies leads via.

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bots4you logo

The best AI Helpers for Phone, Chat, Email & Internal Tasks.

Bots4You’s AI Helpers automate customer contact and internal tasks on one AI platform that runs the most powerful AI models. Set up helpers in minutes without coding and link them into end-to-end processes, incl. proactive calls. 100% GDPR-compliant Germany & EU hosting - Certified Made in Germany.

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Twixor logo

Customer communications management software

Twixor EnCaps is a low-code customer engagement platform that helps businesses deliver personalized interactions. The software utilizes generative AI and natural language processing functionalities on messaging platforms to create customer journeys. The CX platform combines digital assistant and intelligent process automation to deliver personalized interactions.

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AskYura logo

No-code conversational AI platform

AskYura is a next-generation conversational AI platform that turns natural-language conversations into real business actions. Unlike FAQ bots, it executes tasks like refunds, order tracking, CRM updates, and multi-step workflows by integrating seamlessly with your existing systems.

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Cresta logo

AI-based sales enablement solution

Build chatbots that learn from top-agents with Cresta’s state-of-the-art NLU and Conversation Design Experts

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Sprinklr Service logo

AI-Native Contact Center Platform

Sprinklr Service is an AI-native contact center platform built to deliver exceptional customer experiences across 30+ voice, social, and digital channels from one unified platform.

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Talkative logo

Cloud omnichannel AI contact centre platform

Talkative is a cloud-based omnichannel AI customer service platform for mid-market and enterprise contact centres, combining AI.

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Lease102 logo

FRS 102 lease accounting platform for UK/Ireland businesses

Lease102 includes an AI assistant that answers FRS 102 lease accounting questions in plain language with paragraph references. It also extracts lease data from PDF & Excel documents with 95%+ accuracy. Built-in guardrails keep responses compliant, with escalation to human support for edge cases.

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Yaplet logo

AI-powered customer service & live chat platform

Yaplet is an AI-powered customer service platform that consolidates multiple communication channels into a unified inbox. The software features an AI assistant called Vex that handles customer inquiries in over one hundred languages, along with live chat functionality, a knowledge base, and email management. It includes tools for marketing automation, newsletter creation, custom chatbots, product tours, forms and surveys, bug reporting, and shift management for support teams.

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Tactful AI logo

Simpler, Better and Modern Customer Service

Tactful AI is an AI-powered customer service platform that unifies interactions across voice, digital, and social channels. It offers intelligent routing, automation, and self-service to boost efficiency and deliver personalised support, helping businesses enhance customer experiences seamlessly.

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FirstLanguage logo

API for building NLP based applications

FirstLanguage API is a SaaS-based API service, which enables individual developers or a company to build applications that require NLP tasks.
FirstLanguage API is specifically designed to be generic and can be used by any industry. Specific industry fine-tuning is also possible.

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oct8ne logo

Cloud live chat & visual support for e-commerce

oct8ne is a cloud-based live chat and chatbot platform with coviewer technology for e-commerce and service businesses, supporting.

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The Bot Platform logo

Build better ways to work on MS Teams, Slack or Workplace

Looking to build your own Chatbots?

The Bot Platform is an easy to use, no-code bot builder used by Internal Comms, HR, People, L&D and IT Teams around the world who are looking to automate workflows, digitize processes, increase productivity & improve their employee experience.

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OnceHub logo

Be where it matters. Bring your A game and sell.

OnceHub goes all out to capture and qualify new leads and engage them productively while you’re busy with other things. Save yourself time and money with a highly adaptable scheduling solution packed with features you and your prospects will love.

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Regal logo

Cloud-based voice AI agent platform for enterprises

Regal is a cloud-based voice AI agent platform for enterprise contact centers, supporting inbound and outbound interactions across.

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Inagent logo

Cloud-based autonomous AI agent platform for CX teams

Inagent is a cloud-based agentic AI platform for customer service and sales teams, automating omnichannel voice and text interactions.

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Botcopy logo

Connects Dialogflow to a rich, custom website chatbot UI

Botcopy is the quick, enterprise-grade SaaS that focuses on doing one thing exceedingly well, managing live chat. The software lets you connect your Dialogflow agent to a rich, custom web chat UI in a few clicks. It offers a tremendous range of features and settings to help you personalize the experience.

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Botco.ai logo

Turn conversations into clients using intelligent chat.

Botco.ai is a conversational CRM platform that allows businesses to automate interactions with customers over chat channels, including Facebook Messenger, WeChat, Kik, Skype and Slack. This is an exciting time to be at the intersection of AI and messaging applications as marketing automation.

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Tiledesk logo

Build AI Agents with drag-and-drop. No code required.

Tiledesk is an AI Agent platform for support and business automation. Build agents with a drag-and-drop, no-code flow builder and power them with RAG knowledge bases and MCP actions to connect tools. Multichannel, multilingual, open source, with SaaS and self-hosted options.

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