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Top Rated Chatbot Software with Mid size business - Page 3

Last updated: June 2026

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257 software options

Ochatbot logo

AI Chatbot for Ecommerce & Support. No Hallucinations, Free

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Ochatbot, designed for ecommerce and support, provides proprietary scripted intent-based AI and generative AI, hallucination-free. Easy to install, For all website platforms, Free version available.

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Pypestream logo

Cloud-based messaging and conversational AI platform

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Pypestream is a conversational AI platform designed to help businesses improve customer engagement using a patented messaging carrier. It enables customer service teams to connect multiple applications via APIs and facilitate transactional, proactive, or reactive workflows.

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Wati logo

Unlock Revenue Growth with Wati

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The AI-Powered Customer Engagement Platform built for Revenue Growth

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QED Labs logo

AI-powered property maintenance automation

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QED Labs is an AI-powered property maintenance automation platform designed for residential portfolios. The software automates tenant communications through WhatsApp or email, classifies and prioritizes maintenance issues, and dispatches contractors based on performance metrics including trade coverage, geography, responsiveness, quality, and price. The platform integrates with existing property management systems to track work orders from initial reporting through completion.

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PolyAI logo

Customer-led voice AI for enterprise contact centers

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PolyAI is a voice AI platform designed to transform call centers into revenue generators by resolving calls and consistently delivering customer experience. PolyAI's conversational AI platform allows customers to speak naturally, interrupt, and change topics while maintaining a seamless interaction.

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elastic logo

Chatbot solution to manage customer engagement

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elastic provides an automated chatbot solution for businesses to improve customer service and boost productivity. It offers features like natural language processing and automated responses across several social channels including WhatsApp, Facebook, Instagram, and more to engage customers.

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Serviceform logo

AI-powered conversations for better website conversions

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Serviceform is a website conversion platform that helps businesses engage visitors, capture leads, and manage conversations using AI agents, chatbots, live chat, and forms—all from one centralized system.

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Verloop logo

Conversational AI Platform for Automated Customer Support

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Verloop.io is a Conversational AI platform that automates customer support, using ML, ASR, and NLP to power AI-driven self-service, real-time agent assistance, and automated quality insights. Supporting 80+ languages across various channels, Verloop.io enables brands to achieve 90%+ query deflection

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BastionGPT logo

HIPAA Compliant AI Assistant and AI Scribe

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BastionGPT is a HIPAA-compliant AI-powered digital assistant and scribe that helps healthcare providers improve efficiency and provide better patient care. Built using the latest generation AI models, including those that power ChatGPT, Claude, and Gemini.

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Kommunicate logo

Customer support automation tool for enterprises

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Kommunicate is a customer service automation platform that combines AI agents, AI chatbots, live chat, and a shared inbox. It helps support teams reduce ticket volume by automating customer interactions with AI that knows when to resolve issues, when to escalate to a human agent, and when to step as

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MAIA logo

MAIA – Chat with all your technical knowledge.

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MAIA is an AI-enabled platform that helps industrial firms access and utilize technical knowledge and documentation. It provides central access to a company's entire knowledge, with a conversational AI interface like ChatGPT. MAIA enables independent lookup of company knowledge, real-time translation, and automatic multilingual knowledge use, helping industrial companies, especially in mechanical engineering, medical technology, and complex hardware manufacturing, to accelerate onboarding.

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Amelia logo

AI platform for enterprise automation

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Amelia Conversational AI Platform is an enterprise-grade solution that automates customer and employee interactions through advanced voice and text-based AI agents. The platform features autonomous reasoning capabilities, multi-channel communication support, and integration with existing enterprise systems to handle complex conversations across industries including healthcare, finance, retail, and telecommunications.

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Twixor logo

Customer communications management software

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Twixor EnCaps is a low-code customer engagement platform that helps businesses deliver personalized interactions. The software utilizes generative AI and natural language processing functionalities on messaging platforms to create customer journeys. The CX platform combines digital assistant and intelligent process automation to deliver personalized interactions.

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Breezaro logo

AI chatbot solution for business websites

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Breezaro is an AI-powered chatbot solution designed for business websites that can be installed and configured within minutes. The platform allows users to train the chatbot using their own content by uploading files in various formats or providing website links, requiring no coding knowledge. Breezaro features a lightweight widget that delivers context-aware responses and includes a takeover function that enables human operators to seamlessly step in when needed.

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Cresta logo

AI-based sales enablement solution

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Build chatbots that learn from top-agents with Cresta’s state-of-the-art NLU and Conversation Design Experts

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Talkative logo

Live chat solution for businesses of all sizes

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Talkative is a live chat solution that enables businesses of all sizes to communicate with customers via chats, audio/video calls, and cobrowsing. It lets users embed voice calls into business websites, track calls using Google analytics, and view customer information in real-time.

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Lease102 logo

FRS 102 lease accounting platform for UK/Ireland businesses

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Lease102 includes an AI assistant that answers FRS 102 lease accounting questions in plain language with paragraph references. It also extracts lease data from PDF & Excel documents with 95%+ accuracy. Built-in guardrails keep responses compliant, with escalation to human support for edge cases.

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Tactful AI logo

Simpler, Better and Modern Customer Service

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Tactful AI is an AI-powered customer service platform that unifies interactions across voice, digital, and social channels. It offers intelligent routing, automation, and self-service to boost efficiency and deliver personalised support, helping businesses enhance customer experiences seamlessly.

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FirstLanguage logo

API for building NLP based applications

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FirstLanguage API is a SaaS-based API service, which enables individual developers or a company to build applications that require NLP tasks.
FirstLanguage API is specifically designed to be generic and can be used by any industry. Specific industry fine-tuning is also possible.

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Lime Connect logo

Live chat and customer messaging for businesses of all sizes

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Lime Connect is the leading GDPR-compliant software for messaging & automation that helps businesses transform customer communication.

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LiveHelpNow logo

Help desk and live chat solution for customer service

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LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more.

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The Bot Platform logo

Build better ways to work on MS Teams, Slack or Workplace

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Looking to build your own Chatbots?

The Bot Platform is an easy to use, no-code bot builder used by Internal Comms, HR, People, L&D and IT Teams around the world who are looking to automate workflows, digitize processes, increase productivity & improve their employee experience.

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Engaige logo

AI-powered seamless customer support

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Engaige is a revolutionary AI-powered customer experience platform designed to supercharge your support team. It automates complex customer service cases, reducing costs by up to 80% and increasing customer satisfaction. Engaige's AI Agent Assist feature makes human agents twice as efficient by providing relevant content and recommendations, while the Solve & Support module fully automates ticket resolution to deliver instant support.

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Citadel Team logo

Internal communications and collaboration platform

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Citadel Team is a cloud-based internal communications solution that helps businesses of all sizes improve team collaboration via chat, voice calls, and video conferences. It enables managers to grant access permissions to specific users, create groups, and share documents with colleagues.

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Talkees logo

All your support channels in one AI platform

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Talkees is an AI-powered chatbot that automates customer support across multiple communication channels including web, email, SMS, and WhatsApp. The system centralizes all customer conversations in one interface while providing tailored responses based on company-specific knowledge. Businesses can benefit from features such as 24/7 availability, team collaboration tools, and comprehensive analytics that track response times and customer satisfaction.

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