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Chatbot
Servicenow

Top Rated Chatbot Software with Servicenow

Last updated: May 2026

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16 software options

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Sponsored

Amio

4.9

(17)

5

16

4

1

3

0

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Amio helps you create AI chatbots for your e-shop.

Amio helps you create AI-powered chatbots for e-shops that automate 95% of customer queries.

Amio's chatbot can answer any after-sales question and help with shopping by recommending the right products. By detecting customers in need of an assistant and proactively starting a conversation with them

Read more about Amio

Users also considered

Comm100

4.7

(108)

5

80

4

26

3

0

2

1

1

1

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

People-First, AI Powered Omnichannel Customer Service

Comm100 AI Agent is an agentic support solution that handles up to 80% of customer inquiries quickly, accurately, and at scale, with human escalation when needed.

Read more about Comm100

Users also considered

TeamSupport Messaging & Live Chat

4.6

(114)

5

76

4

32

3

6

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Engage in impactful conversations

Mesaaging & Live Chat by TeamSupport empowers B2B and healthcare organizations to unify their customer experience through consistent, convenient, and meaningful conversations.

Read more about TeamSupport Messaging & Live Chat

Users also considered

Central No-Code Integration Platform

4.8

(8)

5

6

4

2

3

0

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Connect, Automate, Grow

The Central No-Code Integration Platform is built for seamless data management across systems like SAP Ariba, Oracle NetSuite, Microsoft Dynamics, Acumatica, Salesforce, and over 50 others with pre-built connectors that enhance productivity by automating sales, marketing, operations or finance.

Read more about Central No-Code Integration Platform

Users also considered

Callbox

4.9

(7)

5

6

4

1

3

0

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

UCaaS, Cloud PBX, Contact Center, Omnichannel

Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.

Read more about Callbox

Users also considered

Rezolve AI

4.8

(9)

5

7

4

2

3

0

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Agentic AI platform for enterprise service automation

Rezolve.ai is an enterprise Agentic AI platform that helps organizations automate service management and employee support. It enables conversational support within Microsoft Teams and Slack, automates workflows, and improves access to enterprise knowledge.

Read more about Rezolve AI

Users also considered

Pypestream

4.8

(8)

5

6

4

2

3

0

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based messaging and conversational AI platform

Pypestream is a conversational AI platform designed to help businesses improve customer engagement using a patented messaging carrier. It enables customer service teams to connect multiple applications via APIs and facilitate transactional, proactive, or reactive workflows.

Read more about Pypestream

Users also considered

Nuacem AI

5.0

(1)

5

1

4

0

3

0

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI powered customer communication platform

Chatbot AI uses natural language understanding and machine learning to interpret user queries, provide accurate responses, and automate conversations in real time.

Read more about Nuacem AI

Users also considered

AISERA

4.5

(2)

5

1

4

1

3

0

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI service management

AI Service Desk by Aisera uses artificial intelligence (AI) to automate repetitive workflows and inquiries while continuously learning from each interaction. AI Service Desk includes Conversational AI, Conversational RPA, and TicketIQ.

Read more about AISERA

Users also considered

Forethought

4.5

(11)

5

5

4

6

3

0

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Empower your support team with AI.

Forethought is an advanced generative AI agent for customer support, uniquely trained on your data.

Read more about Forethought

Users also considered

Eloquant

4.3

(19)

5

7

4

11

3

1

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud Contact Center Customer Experience platform

Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

Read more about Eloquant

Users also considered

Amazon Connect

4.5

(93)

5

56

4

29

3

6

2

2

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Scalable Omnichannel Contact Center Solution

Amazon Connect is an omnichannel contact center solution that utilizes built-in AI and ML to deliver high-quality voice and interactive chat experiences. With Amazon Connect, teams can easily automate interactions using intuitive interactive voice response (IVR) systems and chatbots.

Read more about Amazon Connect

Users also considered

pepelwerk

(0)

Helping people evolve with work.

pepelwerk’s AI-powered chatbot automates candidate engagement, answering questions, scheduling interviews and guiding job seekers efficiently.

Read more about pepelwerk

Users also considered

DRUID

(0)

Enhance user experience with DRUID conversational AI

DRUID AI offers conversational AI with an NLP engine of 98% accuracy, multiple integrations & flexible cloud/on-prem/hybrid deployments

Read more about DRUID

Users also considered

Tuva IT

(0)

An AI Assistant to automate your IT Service Management

Choose Tuva IT to automate your IT Helpdesk and IT Service Management without Human Intervention & make it easy for your Customers & Employees to get what they need.

Read more about Tuva IT

Users also considered

eGain AI Agent

(0)

Generative AI-based virtual assistant software

eGain AI Agent is a virtual assistant powered by trusted generative AI. It delivers fast, safe, and compliant guidance across digital and voice channels, adapting to context and business rules to scale service and boost customer experience.

Read more about eGain AI Agent

Users also considered

Related categories

Conversational AI Platform

Natural Language Processing (NLP)

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