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TeamSupport Messaging & Live Chat

Engage in impactful conversations

Last updated: January 2025

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TeamSupport Messaging & Live Chat - 2025 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: January 2025

What is TeamSupport Messaging & Live Chat?

TeamSupport’s enterprise-level chat platform allows businesses to create unified, highly optimized customer experiences across support, sales and marketing teams. By leveraging deep conversations, Messaging & Live Chat not only reduces operational siloes but also drives satisfaction and increases efficiency. The software offers a variety of tools that are compliant to security standards while enabling businesses to build trust with their customers.

Benefits of using TeamSupport Messaging & Live Chat

- Deliver personalized experiences: Use the Design Studio to easily customize the look and feel of the chat platform
- Streamline tedious tasks: Leverage chatbots to auto-route and reply to common questions
- Unify your systems: Easily integrate with your existing CRM
- Maintain privacy: Compliant with HIPPA, GDPR, and other privacy laws
- Meet customers where they are: Offer chat on your website, social media accounts, and SMS-to-chat

Starting from

/user

Per month

view pricing plans

TeamSupport Messaging & Live Chat's key features

Most critical features, based on insights from TeamSupport Messaging & Live Chat users:

Multi-Channel Communication

4.4

(10)

Transcripts/Chat History

4.7

(6)

Customizable Branding

4.3

(7)

Proactive Chat

5.0

(4)

Live Chat

4.3

(6)

Real-time Consumer-facing Chat

4.7

(3)

All TeamSupport Messaging & Live Chat features

Features rating:

4.4

(113)

AI/Machine Learning

4.0

(2)

Automated Responses

3.5

(2)

Chatbot

3.3

(4)

Customer Experience Management

4.8

(4)

Lead Capture

3.0

(2)

Pre-Configured Bot

4.0

(1)

TeamSupport Messaging & Live Chat alternatives

TeamSupport Messaging & Live Chat

4.6

(113)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.4

Value for Money

4.4

Customer Support

4.5

LiveChat

4.6

(1.7K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.5

Customer Support

4.6

Birdeye

4.7

(668)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.5

Customer Support

4.6

Freshdesk

4.5

(3.3K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.3

Value for Money

4.4

Customer Support

4.5

TeamSupport Messaging & Live Chat pricing

Value for money rating:

4.4

Starting from

/user

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

TeamSupport Messaging & Live Chat integrations (8)

Integrations rated by users

We looked through 113 user reviews, to identify which products are mentioned as TeamSupport Messaging & Live Chat integrations, and what is the users perception.

HubSpot CRM

Integration rating: 4.0 (1)

“When lagging takes place in this application; HubSpot seems to always come through.”

Anonymous Reviewer

Video Content Creator

ServiceNow

Integration rating: 3.0 (1)

Other top integrations

TeamSupport Messaging & Live Chat support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Chat

Email/Help Desk

Knowledge Base

Phone Support

TeamSupport Messaging & Live Chat reviews

Overall rating

4.6

113

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.89/10

Rating distribution

Pros

“Overall, it has increased effectiveness of my team and made it easier on the customers, so I am very happy we engaged this software.”

Christine T.

Marketing Director

“We have a small team here, and we really didn't need a huge amount of features. We wanted something simple and cost effective an Snap engage has been the PERFECT solution.”

kaylee d.

National Sales Manager

“Product and support is made CUSTOMER TOWARD. Support team is super friendly and helpful, they have helped with tech issues and leading where to find them if they were on our side.”

Verified reviewer

Anonymity request

Cons

“No mobile interaction and no apk to integrate into other app.”

Michel P.

Ceo

“Sometimes the transfer of a Chat conversation from one agent to another can be "clunky. Sometimes it takes awhile and appears disjointed to the customer on the Chat with the agents.”

Richard M.

Account Executive

“Its difficult to find some of the settings and I have had to go to customer service to locate them.”

Catherine H.

MarCom Mgr

Read all reviews

TeamSupport Messaging & Live Chat FAQs

Q. What type of pricing plans does TeamSupport Messaging & Live Chat offer?

TeamSupport Messaging & Live Chat has the following pricing plans:
Starting from: $29.00/month
Pricing model: Subscription

Q. Who are the typical users of TeamSupport Messaging & Live Chat?

TeamSupport Messaging & Live Chat has the following typical customers:
Freelancers, Mid Size Business, Small Business

Q. What languages does TeamSupport Messaging & Live Chat support?

TeamSupport Messaging & Live Chat supports the following languages:
English

Q. Does TeamSupport Messaging & Live Chat offer an API?

No, TeamSupport Messaging & Live Chat does not have an API available.

Q. What other apps does TeamSupport Messaging & Live Chat integrate with?

TeamSupport Messaging & Live Chat integrates with the following applications:
Salesforce Starter, Jira, Microsoft Teams, Slack, Azure DevOps Server, ServiceNow, Mailchimp, HubSpot CRM

Q. What level of support does TeamSupport Messaging & Live Chat offer?

TeamSupport Messaging & Live Chat offers the following support options:
Chat, Email/Help Desk, Knowledge Base, Phone Support