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Top Rated Conversation Intelligence Software with Microsoft teams

Last updated: August 2026

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17 software options

Fireflies logo

AI assistant for meeting transcription and notes

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Fireflies.ai is an AI-powered meeting assistant that transcribes, summarizes, and analyzes team conversations across meetings, email, chat, and CRM platforms. The software offers automatic transcription in over one hundred languages with speaker recognition, generates detailed meeting summaries with action items, and provides searchable transcripts with conversation intelligence features including sentiment analysis and topic tracking.

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Ebsta logo

Customer engagement platform with Chrome extensions

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Ebsta is a customer engagement platform designed to help marketing, sales and customer success teams increase productivity and enhance customer engagement directly from their inbox with Salesforce and Gmail integration, plus email, calendar, contact synchronization, and more

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Outdoo AI logo

AI Roleplay and Coaching Platform for Customer-Facing Teams

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Outdoo is a unified AI roleplay and coaching platform for real customer conversations, connecting practice to performance through roleplay, interaction analysis, and structured reinforcement that drives consistent execution across customer-facing teams.

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Eric.ai logo

AI-enabled software for managing meeting notes

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Eric.ai is an AI-powered meeting assistant that helps teams streamline their meeting processes. It automatically transcribes, summarizes, and assigns action items from virtual meetings, eliminating the need for manual note-taking. Eric.ai integrates with popular platforms like Zoom, Google Meet, and Microsoft Teams, providing a centralized repository for all meeting data and insights.

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Kickscale logo

AI sales intelligence & conversation analytics

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Kickscale records every Zoom, Teams, and Google Meet sales call, transcribes it in multiple languages, and scores it against your qualification framework (MEDDIC, BANT, or custom). Surface talk ratios, missed next steps, and winning patterns to coach reps with real conversation data.

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Diabolocom logo

Cloud software for call centers & customer service.

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Diabolocom is a European leader in cloud-based software services for call centers and customer service.
With fast deployment, compelling ease of use, secure cloud hosted in Europe, premium call quality and native CRM integration, easily increase customer loyalty and boost sales.

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ViaDialog logo

Smart interactions

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AI cloud contact center for managing voice, chat, email & social media. Boost CX with automation, routing & CRM integration.

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Allego logo

Modern Revenue Enablement Platform

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Allego is the market-leading revenue enablement platform that brings learning, content, coaching, digital selling, and secure, practical AI together in the flow of work to make the next best action clear and drive consistent revenue performance.

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Gryphon ONE logo

Intelligent Contact Compliance

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The Gryphon ONE platform empowers marketing, customer service, and sales organizations to deliver meaningful revenue growth, enhanced customer experience, and essential risk mitigation by seamlessly balancing regulatory compliance and business-specific objectives throughout every interaction.

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Jiminny logo

Cloud-based revenue and conversation intelligence platform

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Jiminny is a conversation intelligence software that helps the sales team manage revenue through enhanced conversation analysis.

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Outreach logo

Cloud-based sales execution platform for businesses

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Outreach Conversation Intelligence, powered by AI-virtual assistant KaiaTM, allows reps to spend more time selling by assisting them during the conversation with in-the-moment content, automating action items, transcriptions and meeting summaries, reducing the need for manual work.

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Dialpad logo

The AI-native platform where conversations become action.

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Dialpad's Conversation Intelligence goes beyond transcripts, using Agentic AI to reason through voice and digital interactions and connect insights across every call. That intelligence compounds over time, governed by Dialpad's Guardian layer for secure, trusted action.

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Closerfy logo
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AI-driven sales intelligence & coaching platform

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Closerfy is an AI platform for sales teams that records, transcribes, and analyzes meetings, calls, and WhatsApp conversations. It evaluates performance using customizable playbooks like SPIN Selling, BANT, MEDDIC, NEPQ, and Challenger Sale, offering scoring and feedback. Features include a CRM with funnel management, automated summaries, a manager dashboard for tracking, and AI-powered training tools like voice-based roleplay simulations.

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Blip logo
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Smart chat platform for digital channels

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Blip ofrece Conversation Intelligence para analizar y optimizar conversaciones en WhatsApp, Instagram, Messenger y webchat. Convierte interacciones en insights accionables sobre intención, etapa del journey y desempeño, mejorando conversión, resolución y calidad con analítica en tiempo real.

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Proponent logo
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Conversational intelligence software for GTM Teams

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Proponent is a cloud-based conversational intelligence software designed for GTM teams that helps convert sales and support calls into insights for better decision making.

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Sabato logo
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Managed enterprise voice AI infrastructure

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Sabato uses advanced LLMs to understand caller intent, not just keywords. It actively qualifies leads by asking targeted questions, determining urgency, and distinguishing sales from support. We turn messy audio into structured data, ensuring you know exactly why they called.

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Vozz logo
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Real-time AI coaching for sales conversations

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Vozz is a real-time conversation intelligence platform that provides AI-powered sales coaching during live calls. The software analyzes historical conversation data to deliver contextual guidance, helping sales representatives handle objections, ask relevant questions, and replicate successful behaviors while meetings are in progress. Vozz also automates post-call workflows by generating follow-up emails, meeting notes, and CRM updates.

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