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Conversation Intelligence
Microsoft teams

Top Rated Conversation Intelligence Software with Microsoft teams

Last updated: June 2026

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Call Recording

Access Controls/Permissions

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Automatic Transcription

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Microsoft Teams

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Fireflies

4.9

(666)

5

596

4

68

3

1

2

0

1

1

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Conversation analysis & notes taking solution for meetings

Fireflies.ai is a cloud-based platform that helps businesses capture video, slides, and screen shares during calls while also generating a transcript of the conversation.

Read more about Fireflies

Users also considered

Ebsta

4.8

(104)

5

84

4

19

3

1

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer engagement platform with Chrome extensions

Ebsta is a customer engagement platform designed to help marketing, sales and customer success teams increase productivity and enhance customer engagement directly from their inbox with Salesforce and Gmail integration, plus email, calendar, contact synchronization, and more

Read more about Ebsta

Users also considered

Outdoo AI

4.9

(16)

5

14

4

2

3

0

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI Roleplay and Coaching Platform for Customer-Facing Teams

Outdoo is a unified AI roleplay and coaching platform for real customer conversations, connecting practice to performance through roleplay, interaction analysis, and structured reinforcement that drives consistent execution across customer-facing teams.

Read more about Outdoo AI

Users also considered

Eric.ai

4.9

(15)

5

13

4

2

3

0

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-enabled software for managing meeting notes

Eric.ai is an AI-powered meeting assistant that helps teams streamline their meeting processes. It automatically transcribes, summarizes, and assigns action items from virtual meetings, eliminating the need for manual note-taking. Eric.ai integrates with popular platforms like Zoom, Google Meet, and Microsoft Teams, providing a centralized repository for all meeting data and insights.

Read more about Eric.ai

Users also considered

Diabolocom

4.9

(9)

5

8

4

1

3

0

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud software for call centers & customer service.

Diabolocom is a European leader in cloud-based software services for call centers and customer service.
With fast deployment, compelling ease of use, secure cloud hosted in Europe, premium call quality and native CRM integration, easily increase customer loyalty and boost sales.

Read more about Diabolocom

Users also considered

ViaDialog

5.0

(4)

5

4

4

0

3

0

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Smart interactions

AI cloud contact center for managing voice, chat, email & social media. Boost CX with automation, routing & CRM integration.

Read more about ViaDialog

Users also considered

Kickscale

4.8

(9)

5

7

4

2

3

0

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI sales intelligence & conversation analytics

Kickscale records every Zoom, Teams, and Google Meet sales call, transcribes it in multiple languages, and scores it against your qualification framework (MEDDIC, BANT, or custom). Surface talk ratios, missed next steps, and winning patterns to coach reps with real conversation data.

Read more about Kickscale

Users also considered

Allego

4.7

(11)

5

8

4

3

3

0

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Modern Revenue Enablement Platform

Allego is the market-leading revenue enablement platform that brings learning, content, coaching, digital selling, and secure, practical AI together in the flow of work to make the next best action clear and drive consistent revenue performance.

Read more about Allego

Users also considered

Gryphon ONE

4.7

(9)

5

6

4

3

3

0

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Intelligent Contact Compliance

The Gryphon ONE platform empowers marketing, customer service, and sales organizations to deliver meaningful revenue growth, enhanced customer experience, and essential risk mitigation by seamlessly balancing regulatory compliance and business-specific objectives throughout every interaction.

Read more about Gryphon ONE

Users also considered

Jiminny

4.2

(13)

5

6

4

5

3

1

2

0

1

1

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based revenue and conversation intelligence platform

Jiminny is a conversation intelligence software that helps the sales team manage revenue through enhanced conversation analysis.

Read more about Jiminny

Users also considered

Outreach

4.4

(311)

5

179

4

100

3

22

2

4

1

6

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based sales execution platform for businesses

Outreach Conversation Intelligence, powered by AI-virtual assistant KaiaTM, allows reps to spend more time selling by assisting them during the conversation with in-the-moment content, automating action items, transcriptions and meeting summaries, reducing the need for manual work.

Read more about Outreach

Users also considered

Dialpad

4.2

(564)

5

290

4

170

3

53

2

16

1

35

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud communications system for enterprise businesses

Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.

Read more about Dialpad

Users also considered

Blip

(0)

Smart chat platform for digital channels

Blip ofrece Conversation Intelligence para analizar y optimizar conversaciones en WhatsApp, Instagram, Messenger y webchat. Convierte interacciones en insights accionables sobre intención, etapa del journey y desempeño, mejorando conversión, resolución y calidad con analítica en tiempo real.

Read more about Blip

Users also considered

Proponent

(0)

Conversational intelligence software for GTM Teams

Proponent is a cloud-based conversational intelligence software designed for GTM teams that helps convert sales and support calls into insights for better decision making.

Read more about Proponent

Users also considered

Sabato

(0)

Managed enterprise voice AI infrastructure

Sabato uses advanced LLMs to understand caller intent, not just keywords. It actively qualifies leads by asking targeted questions, determining urgency, and distinguishing sales from support. We turn messy audio into structured data, ensuring you know exactly why they called.

Read more about Sabato

Users also considered

Related categories

Speech Analytics

Sales Intelligence

Insight Engines

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