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Ebsta Logo

Ebsta

4.8
(104)

Write a review

Customer engagement platform with Chrome extensions

(2)

Ebsta Pricing, Features, Reviews and Alternatives

Ebsta FAQs

Q. What type of pricing plans does Ebsta offer?

Ebsta has the following pricing plans:
Starting from: $30.00/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Ebsta?

Ebsta has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Ebsta support?

Ebsta supports the following languages:
English


Q. Does Ebsta offer an API?

No, Ebsta does not have an API available.


Q. What other apps does Ebsta integrate with?

Ebsta integrates with the following applications:
Microsoft Outlook, Bullhorn ATS & CRM, Gmail, Salesforce Sales Cloud, Microsoft 365, Bullhorn for Salesforce, LinkedIn for Business, Zendesk Suite


Q. What level of support does Ebsta offer?

Ebsta offers the following support options:
Phone Support, Email/Help Desk, Chat

Ebsta product overview

Price starts from

30

/user

Per month

What is Ebsta?

Ebsta is a customer engagement platform designed to help marketing, sales and customer success teams increase productivity and enhance customer engagement directly from their inbox with features such as Salesforce and Gmail integration, plus email, calendar, contact synchronization, and more. Ebsta's customer engagement tools enable users to unlock their company network, nurture relationships through personalized workflows, prioritize activities, and analyze performance.

Key benefits of using Ebsta

  • Ebsta helps centralize and streamline user-activity with CRM, email and calendar system integrations with apps such as Gmail, Outlook and Salesforce.

  • Ebsta enables users to unlock their company network by identifying new business contacts, as well as the latest contact details and best internal relationships.

  • Nurture relationships and automate follow-ups with multi-channel and dynamic workflows, plus automatically triggered personalized emails and tasks.

  • Users can prioritize customer follow-ups with real-time notifications and engagement scoring tools.

  • Ebsta score risk analysis technology allows users to monitor and optimize team performance. The reporting dashboard gives users actionable insight into team activity and performance workflows.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    Chat

    Training options

    Documentation
    Webinars
    Live Online

    Not sure about Ebsta? Compare it with a popular alternative

    Starting from

    30

    /user

    Per month

    Free plan
    Free trial
    Pricing range

    Starting from

    100

    Per month

    Flat Rate

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    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
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    Customer support
    Why am I seeing this?

    Ebsta pricing information

    Value for money

    4.6

    /5

    104

    Starting from

    30

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Ebsta features

    Functionality

    4.7

    /5

    104

    Total features

    30

    3 categories

    Most valued features by users

    Activity Dashboard
    Reporting & Statistics
    Contact Management
    Reporting/Analytics
    Lead Management
    CRM
    Activity Tracking
    Workflow Management

    Functionality contenders

    Ebsta users reviews

    Overall Rating

    4.8

    /5

    104

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.2/10
    Rating distribution

    5

    4

    3

    2

    1

    84

    19

    1

    0

    0

    Pros
    It's pretty awesome to add all my emails into Salesforce with Ebsta...such a timesaver and I don't have to look through my sent emails to find an important one. I can quickly track it in Salesforce.
    The gmail inbox api plugin makes tracking email seamless. The engagement monitoring is outstanding and really enables you to focus in the right places across your pipeline and agents.
    Fantastic easy to use and time saver. Great for storing client communication in SF.
    Cons
    I have several sales people working for me and getting them to document conversations manually can be frustrating.
    For sometime the uX and reporting / analytics has been weak.
    Sometimes, it lags and email syncing options is not available in my accout. But once browser got refreshed, it goes back.

    Overall rating contenders

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