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Top Rated IT Ticketing Systems Software with Support ticket tracking - Page 3

Last updated: September 2026

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68 software options

Web Tracks logo

Help desk and IT asset management solution

Web Tracks is an IT asset management and help desk solution designed to help businesses of all sizes with automating ticket assignments and managing their IT inventory. Key features include time tracking, purchase order management, auditing, email alerts, and reporting.

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Maple CRM logo

CRM software solution for Immigration Consultants from 2012

Maple CRM is a cloud-based, all-in-one CRM + process management platform designed for immigration consultants. It helps businesses manage leads, automate workflows, handle client cases, store documents, generate agreements, track payments, and provide a white labelled client portal.

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BlueCamroo logo

All-In-One for SMBs - CRM, project management, and more

BlueCamroo is a web-based online business productivity suite that helps businesses manage sales, customers, and projects more efficiently and profitably. It offers social network monitoring module that finds sales opportunities and spots service issues across Twitter, LinkedIn, and Facebook.

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C2 logo

The ultimate ITSM platform

C2 ITSM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.

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ServiceNow Customer Service Management logo

Automate requests and deliver effortless experiences

ServiceNow Customer Service Management (CSM) is a comprehensive product designed simplify and improve the customer service experience. With CSM, companies can streamline their processes, automate their workflows, and provide self-service options for customers to engage on their channel of choice.

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TOPdesk logo

The service management platform that makes service happen

TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house experts are here to help.

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Kapture CX logo

AI-native omnichannel CX platform for enterprises

Cloud-based, AI-native omnichannel CX platform for large enterprises, unifying ticketing, self-service, and agent assist.

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Snapforce logo

CRM, call center and telephony software

Snapforce combines CRM, call center and telephony to offer a complete CRM with an integrated phone system, ACD, IVR and call center reports.

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Cherwell Service Management logo

Customizable IT service management solution

Cherwell Service Management is a web-based IT service management system with codeless architecture, ITIL-verified processes, SIAM & MSI functionality, and more

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Web Help Desk logo

IT asset and knowledge management

Web Help Desk by SolarWinds is a customizable help desk & IT asset management solution for businesses within industries such as education, healthcare, government, & more. It offers features for managing IT assets, IT services, knowledge, remote support, SLA, time & billing, workflows, & more.

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BMC Helix ITSM logo

IT service and IT asset management software

BMC Helix ITSM is an IT asset management software that helps businesses manage incidents, create data visualizations, broker releases, and more from within a unified platform. It enables staff members to set up workflow automation to manage the creation, approval, and implementation of multiple change requests.

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NiCE CXone logo

Cloud-based contact center software

Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.

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Bitrix24 logo

Cloud & on-premises workspace for all business sizes

Bitrix24 is a cloud and on-premises workspace platform combining CRM, project management, team communication, HR tools, and website.

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Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

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Agile CRM logo

Sales and marketing CRM for growing businesses

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

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Odoo logo

All-in-one open-source business software

Odoo is an all-in-one, open-source business platform covering CRM, Sales, Accounting, Inventory, Manufacturing, and Projects. It’s fully integrated, customizable, and scalable for companies of any size or budget.

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Signal9 logo
(0)

Alert Management, On-Call, and ITSM that learns as you work.

Signal9 is a modern IT Operations platform that unifies alert management, on-call, and ITSM for IT Ops, NOC, SRE, and DevOps teams. It builds operational identity from real activity instead of a CMDB, and AI agents assist on every record with the evidence shown. Built to learn, not to be taught.

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TIKTING logo
(0)

TIKTING® Help Desk & Change Management System

SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

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