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Top Rated IT Ticketing Systems Software with Public administrations - Page 7

Last updated: September 2026

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170 software options

BMC Helix ITSM logo

IT service and IT asset management software

BMC Helix ITSM is an IT asset management software that helps businesses manage incidents, create data visualizations, broker releases, and more from within a unified platform. It enables staff members to set up workflow automation to manage the creation, approval, and implementation of multiple change requests.

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PlanPlus Online logo

Personal Planner and CRM software

PlanPlus Online is planning software, plus a progressive set of productivity, collaboration, and Customer Relationship Management (CRM) features that allow you to increase individual effectiveness and build a Culture of Productivity

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Bitrix24 logo

Cloud & on-premises workspace for all business sizes

Bitrix24 is a cloud and on-premises workspace platform combining CRM, project management, team communication, HR tools, and website.

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Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

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Kaseya VSA logo

IT systems management software for internal IT and MSPs

Kaseya VSA is a cloud-based Remote Monitoring and Management (RMM) software built for IT professionals. It allows users to monitor, manage, and secure any endpoint from anywhere. Kaseya VSA offers automated IT solutions with comprehensive monitoring and alerting capabilities, automated patch management, auto-remediation of routine IT issues, asset and inventory management, and remote access and control for troubleshooting.

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Sage CRM logo

Web-based CRM for small and medium businesses

Speed up your business growth with our web-based CRM application: Sage, the leading supplier of business management solutions to small and medium businesses.

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PersistIQ logo

Smart drip campaigns for outbound sales

PersistIQ is a cloud-based outbound sales platform that helps sales teams to improve their email campaigns with automation tools & analytics.

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Agile CRM logo

Sales and marketing CRM for growing businesses

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

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Maximizer CRM logo

Customer relationship and lead management solution

Maximizer CRM is a lead management solution designed specifically for the unique challenges that sales teams and managers face. Teams can monitor and achieve revenue targets while effectively tracking activities and evaluating team effectiveness, all from one centralized command center.

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Odoo logo

All-in-one open-source business software

Odoo is an all-in-one, open-source business platform covering CRM, Sales, Accounting, Inventory, Manufacturing, and Projects. It’s fully integrated, customizable, and scalable for companies of any size or budget.

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Act! logo

More than CRM - Your total relationship solution.

Act! Advantage is an all-in-one, full front-office CRM solution that unites sales, marketing, and customer management.

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Sygma logo
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Cloud-based & on-premise platform for IT management.

Sygma is a cloud-based platform that helps streamline IT service processes with ticketing, time tracking, knowledge management, and online billing for managed services providers (MSPs) and developers. With Sygma's centralized platform, IT teams can efficiently manage tasks, information, and processes, all within a single platform. The software provides access to information from anywhere, at any time, with tools for quick and easy management of IT service-related operations.

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Ticketping logo
(0)

Slack-native AI helpdesk for lean support teams

Cloud-based AI helpdesk routing email, live chat, and form submissions into Slack threads, with ticket tracking and analytics.

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Signal9 logo
(0)

Alert Management, On-Call, and ITSM that learns as you work.

Signal9 is a modern IT Operations platform that unifies alert management, on-call, and ITSM for IT Ops, NOC, SRE, and DevOps teams. It builds operational identity from real activity instead of a CMDB, and AI agents assist on every record with the evidence shown. Built to learn, not to be taught.

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SparrowDesk logo
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AI & Agentic Customer Support with Zoona AI

SparrowDesk is an AI-driven IT ticketing system powered by Zoona AI—automate issue tracking, prioritize incidents, and resolve tickets faster with agentic AI.

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Second CRM logo
(0)

Making Businesses Profitable

Cloud based easy to use software to improve customer relationships, increase sales and much more.

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DeskDay logo
(0)

Conversational service automation for MSPs

DeskDay is a conversational service automation platform for MSPs that delivers chat-based ticketing, project management, timesheets, billing, quality assurance, IT support, and reporting features to optimize customer service, operations, and profitability.

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TIKTING logo
(0)

TIKTING® Help Desk & Change Management System

SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

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OpenText Service Management logo
(0)

IT service management and ticketing solution

Service Management Automation X (SMAX) is an IT Service Management (ITSM) software that provides an integrated, intelligent, and role-based service experience for employees. SMAX comes with advanced features such as AI and automation, codeless configuration, and a no-wait self-service portal that provides a consumer-like service experience.

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VARStreet CRM logo
(0)

Customer relationship management (CRM) solution

VARStreet CRM is an extension of quoting and eCommerce modules. All the quotations create Opportunities in the CRM for salespeople. Similarly, all the abandoned carts are also available in the CRM for follow-ups and further actions.

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