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IT Ticketing Systems Software for Public Administrations (2026) - Page 4

Last updated: March 2026

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78 software options

Helpdesk 365 logo

SharePoint IT Ticketing System for Microsoft 365

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Helpdesk 365 is available for Public Administrations and offers the following support options: Knowledge Base, FAQs/Forum, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep).

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Enterprise Service Desk logo

ITIL-based incident, service and change management solution

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Enterprise Service Desk is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, Knowledge Base.

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eGain AI Knowledge Hub logo

#1 Knowledge Management System - Top-rated by Gartner

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eGain AI Knowledge Hub is available for Public Administrations and offers the following support options: 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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