getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

IT Ticketing Systems Software for Public Administrations (2026) - Page 2

Last updated: March 2026

1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


78 software options

Issuetrak logo

Issue tracking and workflow automation platform

learn more
Issuetrak is available for Public Administrations and offers the following support options: 24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support.

Read more about Issuetrak

Users also considered
Hiver logo

Modern, AI help desk software built for fast teams.

learn more
Hiver is available for Public Administrations and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, Phone Support, FAQs/Forum.

Read more about Hiver

Users also considered
Creatio CRM logo

New era CRM to manage all customer and operational workflows

learn more
Creatio CRM is available for Public Administrations and offers the following support options: 24/7 (Live rep), FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat.

Read more about Creatio CRM

Users also considered
ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

learn more
ManageEngine ServiceDesk Plus is available for Public Administrations and offers the following support options: 24/7 (Live rep), Chat, FAQs/Forum, Phone Support, Email/Help Desk.

Read more about ManageEngine ServiceDesk Plus

Users also considered
Capsule logo

Customer relationship management solution

learn more
Capsule is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Chat, Email/Help Desk.

Read more about Capsule

Users also considered
Maximizer CRM logo

Customer relationship and lead management solution

learn more
Maximizer CRM is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base.

Read more about Maximizer CRM

Users also considered
Deskero logo

Customizable help desk & ticketing system

learn more
Deskero is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, Phone Support.

Read more about Deskero

Users also considered
InvGate Service Management logo

Web-based IT service desk software

learn more
InvGate Service Management is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat.

Read more about InvGate Service Management

Users also considered
Auvik logo

Tool that gives IT teams network visibility and control

learn more
Auvik is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

Read more about Auvik

Users also considered
Cherwell Service Management logo

Customizable IT service management solution

learn more
Cherwell Service Management is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about Cherwell Service Management

Users also considered
ServiceNow Customer Service Management logo

Automate requests and deliver effortless experiences

learn more
ServiceNow Customer Service Management is available for Public Administrations and offers the following support options: Chat, 24/7 (Live rep), Knowledge Base, FAQs/Forum, Email/Help Desk.

Read more about ServiceNow Customer Service Management

Users also considered
HappyFox Help Desk logo

Helpdesk, customer support software

learn more
HappyFox Help Desk is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

Read more about HappyFox Help Desk

Users also considered
Giva logo

Cloud based help desk software for businesses of all sizes

learn more
Giva is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

Read more about Giva

Users also considered
Kaseya VSA logo

IT systems management software for internal IT and MSPs

learn more
Kaseya VSA is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep).

Read more about Kaseya VSA

Users also considered
Whatfix logo

Accelerate Digital Adoption

learn more
Whatfix is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat.

Read more about Whatfix

Users also considered
TOPdesk logo

The service management platform that makes service happen

learn more
TOPdesk is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, Phone Support.

Read more about TOPdesk

Users also considered
Groove logo

Cloud-based helpdesk solution for small businesses

learn more
Groove is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about Groove

Users also considered
InfoFlo logo

HIPAA compaliant case management software

learn more
InfoFlo is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

Read more about InfoFlo

Users also considered
Re:amaze logo

Support, engage, and convert customers on a single platform.

learn more
Re:amaze is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base.

Read more about Re:amaze

Users also considered
Workbooks logo

A made-to-measure CRM for an off-the-shelf price.

learn more
Workbooks is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Phone Support.

Read more about Workbooks

Users also considered
Mothernode CRM logo

Complete CRM for Small and Medium Sized Businesses

learn more
Mothernode CRM is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base.

Read more about Mothernode CRM

Users also considered
SuperOffice CRM logo

CRM software for sales, marketing & customer service teams

learn more
SuperOffice CRM is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

Read more about SuperOffice CRM

Users also considered
ProProfs Chat logo

Live chat software for websites

learn more
ProProfs Chat is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep).

Read more about ProProfs Chat

Users also considered
Agiloft logo

Cloud-based tool for contract lifecycle management.

learn more
Agiloft is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

Read more about Agiloft

Users also considered
Cayzu logo

Cloud Based Ticket Management & Help Desk Software

learn more
Cayzu is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

Read more about Cayzu

Users also considered