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Virtual Assistant
Ivr voice recognition

Virtual Assistant Software with IVR (2026)

Last updated: April 2026

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Features

API(13)

Third-Party Integrations(14)

Activity Dashboard(12)

AI/Machine Learning(13)

Alerts/Notifications(7)

Integrated with

HubSpot CRM(6)

Microsoft Teams(1)

Slack(1)

WhatsApp(2)

Zapier(3)

Zendesk Suite(2)

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Free(3)

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Mac(6)

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Android(3)

Linux(5)

Web-based(14)

iPhone(4)

Windows(7)

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Small Business(11)

Non Profit(3)

Large Enterprises(13)

Public Administrations(4)

Freelancers(4)

Mid Size Business(13)

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15 software options

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Squaretalk

4.9

(101)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

All-in-one contact center platform for sales automation

Squaretalk’s Virtual Assistants provide 24/7 seamless customer support, lead engagement, appointment management, and survey collection. Let AI handle repetitive tasks while your staff focuses on high-value interactions that require human judgment or empathy.

Read more about Squaretalk

Users also considered

Freshcaller

4.0

(35)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Modern Phone System for customer support & sales

Freshdesk Contact Center (Formerly Freshcaller) is a cloud-based modern phone system that helps you in scaling your business without having to worry about the complexity.

Read more about Freshcaller

Users also considered

Ada

4.7

(15)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

The AI customer service agent platform for enterprise.

Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experience across support channels with AI agents. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has powered over 5.5 billion interactions since 2016.

Read more about Ada

Users also considered

HiperMe!

4.8

(10)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Unified communications and contact center platform

HiperMe! is a cloud-based contact center and unified communications platform that enables companies to manage corporate communications and customer service interactions from one place. With HiperMe!'s omnichannel solution, businesses can receive and place calls, emails, chats, WhatsApp message

Read more about HiperMe!

Users also considered

Inxide

4.6

(10)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Omnichannel Conversational AI Platform developed by Increso

Inxide by Increso is a conversational AI platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

Read more about Inxide

Users also considered

Enterprise Bot

4.5

(10)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Intelligent Omnichannel Conversations

AI-powered intelligent voice assistants and automation tools that enable round-the-clock support across your enterprise ecosystem. Automate 85% of all user-related queries in 12+ languages, increase CSAT scores by 25% and be deployment-ready within a day.

Read more about Enterprise Bot

Users also considered

PolyAI

5.0

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer-led voice AI for enterprise contact centers

PolyAI is a voice AI platform designed to transform call centers into revenue generators by resolving calls and consistently delivering customer experience. PolyAI's conversational AI platform allows customers to speak naturally, interrupt, and change topics while maintaining a seamless interaction.

Read more about PolyAI

Users also considered

Twixor

5.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer communications management software

Twixor EnCaps is a low-code customer engagement platform that helps businesses deliver personalized interactions. The software utilizes generative AI and natural language processing functionalities on messaging platforms to create customer journeys. The CX platform combines digital assistant and intelligent process automation to deliver personalized interactions.

Read more about Twixor

Users also considered

Mosaicx

3.8

(5)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Virtual agent and messaging outreach

Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

Read more about Mosaicx

Users also considered

assist365 - AI-powered Virtual Assistant

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Listen to the "Real Voice of Customer" with assist365

assist365 offers to automate the entire customer service workflow across both inbound and outbound. Right from Conversational IVR to handling complex queries for various use cases.

Read more about assist365 - AI-powered Virtual Assistant

Users also considered

SalesCaptain

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-powered front desk for phone and text.

SalesCaptain is an AI-enable customer communication platform designed for local businesses seeking to streamline customer interactions. The system offers realistic AI phone and chat agents that handle tasks such as appointment reminders, lead qualification, and after-hours support. SalesCaptain integrates with numerous business tools while providing unified communication features that help businesses improve customer retention.

Read more about SalesCaptain

Users also considered

VoiceOwl

(0)

Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises

Voiceowl is a purpose-built Gen-AI Voice Virtual Assistant for B2B enterprises across industries, delivering smart conversations for the entire customer journey (from prospecting to customer support).

Read more about VoiceOwl

Users also considered

Bliro

(0)

AI Notetaker Platform

Bliro's AI technology is for teams looking to improve their productivity and efficiency. By transforming meetings into actionable insights that are synced to various tools, Bliro's AI notetaker eliminates the need for manual note-taking, freeing up for more important tasks.

Read more about Bliro

Users also considered

VoiceOwl

(0)

Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises

Voiceowl is a purpose-built Gen-AI Voice Virtual Assistant for B2B enterprises across industries, delivering smart conversations for the entire customer journey (from prospecting to customer support).

Read more about VoiceOwl

Users also considered

Allo

(0)

AI-enabled phone system for small businesses

Allô is an AI-powered answering service and virtual assistant.
We use cutting-edge AI to help you get the most out of your phone calls.

Read more about Allo

Users also considered

Related categories

Customer Service

Artificial Intelligence

Conversational AI Platform

Conversational Marketing Platform

AI Sales Assistant

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56 Top Gallant Road
Stamford, CT 06902
USA

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08018 Barcelona,
Spain

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