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Enterprise Bot Logo

Enterprise Bot

Intelligent Omnichannel Conversations

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Enterprise Bot Pricing, Features, Reviews and Alternatives

Enterprise Bot product overview

Price starts from

50

/user

Per month

What is Enterprise Bot?

Enterprise Bot is a conversational AI provider that helps businesses and enterprises build cloud-based or on-premise virtual assistants for seamless communication. Its state-of-the-art natural language processing (NLP) component enables the virtual assistants to analyze tone, sentiment and intent to deliver accurate responses. The suite of automation tools also allows users to create complex workflows without developer effort. Thus, you can get your email & voice bots deployed within 4 weeks and the chatbots up and running in a day.

Key benefits of using Enterprise Bot

- Improved Customer Experience
- Enhanced Employee Experience
- Cost savings
- Increased productivity of support personnel
- ROI from day 1
- Seamless customer conversations

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
24/7 (Live rep)
Phone Support
Chat
FAQs/Forum

Training options

Live Online
Documentation
Webinars
In Person
Videos

Enterprise Bot pricing information

Value for money

4.4

/5

10

Starting from

50

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Enterprise Bot features

Functionality

4.5

/5

10

Total features

155

17 categories

Most valued features by users

Reporting/Analytics
Third Party Integrations
API
Alerts/Notifications
Reporting & Statistics
Activity Dashboard
Chat/Messaging
Mobile Access

Functionality contenders

Enterprise Bot users reviews

Overall Rating

4.5

/5

10

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.6/10
Rating distribution

5

4

3

2

1

6

3

1

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Quick chat and live support chat

Reviewed 3 months ago

It is a great alternative to let customers to directly connecting and chatting with us. It has help our customer to have a quick replies for their inquiries.

Pros

It's a great and precious customer support application that is easy to incorporate into a webpage or e-commerce without requiring knowledge and skills. Place the widget or the scripts it generates in the target position. It includes a lot of customization possibilities for design and translation and responds automatically. Because agility and quickness in service are critical for client retention, time and pleased customers are saved.

Cons

Setting up meetings using the live chat interface might be a friendly alternative, especially if the system can recognize spam users. Even though they're not clients, Enterprise Bot allows anybody to enquire about corporate information.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very nice experience with Enterprise bot

Reviewed 6 months ago

Throughout the process from contracting to production and even after the production, the customer satisfaction was the priority one for Enterprise bot. We were supported all along by rigorous ans conscientious project manager. During the implementation, we informed Enterprise bot about some unforseen requirement not sent at the begenning and Enterprise Bot did the necessary to stick to the planning. They also helped us to reach our KPIs to make the pilot a success. Enterprise bot is very flexible and delivers high quality mirroring the orinigal demand, adding the possibility to improve it in the future.

Pros

We enjoyed: - the flexibility about the software (Rule-Based Chatbot + IA chatbot) and the adaptation of the IA. - the user-freindly interfaces - the simplicity and completeness of the interfaces in terms of functionality - the ease of training the AI - the easy addition of a language -the strength of the product engine which avoids doing specific development for very specific requests - Reporting

Cons

Not being able to filter on requests not understood by the chatbot Ability to find duplicates tiggers in different intents Co-browsing module directly integrated in the lifechat

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Einsatz eines Sprachroboters

Reviewed 6 months ago

Enterprise Bot hat den Sprachroboter in unserem Unternehmen implementiert und das Projekt intensiv begleitet. Die MitarbeiterInnen sind hochmotiviert, engagiert und handeln im Interesse des Kunden.

Pros

Der Roboter beantwortet selbstständig, akkurat und 7/24 diverse Fragen der Kundinnen und Kunden. Die MitarbeiterInnen werden von immer wiederkehrenden gleichen telefonischen Anfragen entlastet. Der Sprachroboter ergänzt den bereits eingesetzten ChatBot.

Cons

Das Statistik- und Trainingstool könnte noch benutzerfreundlicher (einfacher) gestaltet werden.

Showing original review in German. See translation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The best people and support

Reviewed 7 months ago
Pros

Overall the system is very easy to use and even without much coding background understandable. The quality of the software is good and it supports the customer to the best of its capabilities. Lastly, the people you are working with are very understanding, supportive, and collaborative, which makes every project with them fun and easy.

Cons

As I am not an IT expert, I don't know how feasible these options are. Though, using two languages complicates the system since this results in two back-ends.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for customer care support

Reviewed 7 months ago
Pros

The click bot helped us to give real-time answers to our new clients on the website and social media (Facebook).

Cons

The process of creating (conversation's flow, content, translations, etc...) a chatbot is time-consuming, but we were able to implement our click bot just in time for the launch of our financial product thanks to the support of the Enterprise Bots team.

Vendor response

Thank you for your response, Gloria. Appreciate your valuable feedback. As you have rightly pointed out, we too have recognised the time and effort taken to build a bot using intents and triggers. To make bot-building simpler and easier, we have built a new solution that cuts down the human effort and gets your bot up and running in a day. Happy to explain further!

Enterprise Bot FAQs and common questions

Q. What type of pricing plans does Enterprise Bot offer?

Enterprise Bot has the following pricing plans:
Starting from: $50.00/month
Pricing model: Subscription


Q. Who are the typical users of Enterprise Bot?

Enterprise Bot has the following typical customers:
Large Enterprises, Mid Size Business


Q. What languages does Enterprise Bot support?

Enterprise Bot supports the following languages:
Chinese (Simplified), Chinese (Traditional), Dutch, English, French, German, Indonesian, Italian, Malay, Portuguese, Portuguese, Portuguese, Spanish, Swedish, Vietnamese


Q. Does Enterprise Bot offer an API?

Yes, Enterprise Bot has an API available for use.


Q. What other apps does Enterprise Bot integrate with?

Enterprise Bot integrates with the following applications:
Automation Anywhere, Anywhere365, Blue Prism, ServiceNow, UiPath


Q. What level of support does Enterprise Bot offer?

Enterprise Bot offers the following support options:
Email/Help Desk, Knowledge Base, 24/7 (Live rep), Phone Support, Chat, FAQs/Forum

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