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Marvin
5
9
4
3
3
0
2
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1
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The customer insights platform for modern teams.
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Marvin - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: May 2026
Marvin overview
What is Marvin?
Marvin is the #1 AI-native customer insights platform that turns scattered customer knowledge into shared understanding the whole company can act on.
We help teams:
Centralize customer knowledge. Bring consumer, brand, and market knowledge into one secure system where anyone can ask questions and get evidence-backed answers.
Collect feedback at scale. Run hundreds of AI-moderated interviews or capture live conversations with automated transcription, note-taking, and analysis.
Analyze in minutes, not weeks. Surface patterns across thousands of data points with AI that cites every source while researchers stay in control of the interpretation.
Bring findings to life. Multimedia insight reports combine video clips, highlight reels, quotes, and charts in one shareable place.
Surface insights where teams work. Topic subscriptions push findings to stakeholders proactively, and an MCP connector makes research queryable in Claude, Figma Make, Copilot, and all of your team's other favorite AI tools.
Enterprise-grade by design. Security, governance, and guardrails built for regulated industries, including automatic PII redaction, face blur, and global compliance.
Trusted by world-class research teams at Microsoft, Included Health, Best Buy, and NRG Energy, Marvin is redefining how businesses turn customer feedback into better decisions.
Want to learn more? Visit heymarvin.com
Starting price
Alternatives
Marvin’s user interface
Marvin reviews
Overall rating
4.8
/5
12
Positive reviews
92
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.92/10
5
4
3
2
1
9
3
0
0
0
Who uses Marvin?
Based on 12 verified user reviews.
Company size
Midsize Businesses
Small Businesses
Enterprises
Top industries
Use cases
Marvin's key features
Most critical features, based on insights from Marvin users:
All Marvin features
Features rating:
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Marvin pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Contact vendor for more details
Standard
No pricing info
Features included:
- Live AI Note Taker
- Call Recording
- AI-Powered Research Repository
- Advanced Search
- AI Summary
- Phone Calling
- Unlimited Storage
- Automated Tagging
- Survey Analysis
User opinions about Marvin price and value
Value for money rating:
Marvin integrations (20)
Integrations rated by users
We looked at 12 user reviews to identify which products are mentioned as Marvin integrations and how users feel about them.
Integration rating: 4.7 (3)
Integration rating: 4.5 (2)
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
Marvin support options
Typical customers
Platforms supported
Support options
Training options
Marvin FAQs
Marvin has the following typical customers:
Large Enterprises, Mid-size Business
These products have better value for money
Q. What level of support does Marvin offer?
Marvin offers the following support options:
Email/Help Desk, Knowledge Base, Chat, FAQs/Forum