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Chartbeat
Realtime analytics and insights for online publishers
Chartbeat Pricing, Features, Reviews and Alternatives
Chartbeat FAQs
Chartbeat has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Chartbeat?
Chartbeat has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Chartbeat support?
Chartbeat supports the following languages:
English
Q. Does Chartbeat support mobile devices?
Chartbeat supports the following devices:
Android, iPhone
Q. Does Chartbeat offer an API?
Yes, Chartbeat has an API available for use.
Q. What other apps does Chartbeat integrate with?
Chartbeat integrates with the following applications:
WordPress, Slack, Brightcove
Q. What level of support does Chartbeat offer?
Chartbeat offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support
Chartbeat product overview
What is Chartbeat?
Chartbeat provides large and mid-sized online publishers with powerful analytics tools that measure and improve the quality of their content and the loyalty of their audience. By pinging every few seconds, Chartbeat watches for active behaviors that determine when visitors are reading or engaging with content on a site. Using real-time and historical data, Chartbeat offers actionable insights on how to improve page layouts, attract new visitors, expand social reach, and capture reader attention.
Key benefits of using Chartbeat
Chartbeat’s metrics, like Engaged Time and Recirculation, are built around actual real-time reader behavior to show you how your audience is engaging with your content and moving through your site. And with our in-depth audience and referrer data, you’ll have the insights you need to produce and promote quality content to build a loyal, engaged audience.
Real-time visual, in-page analytics, and narrative-form feedback lets you analyze your articles and make editorial changes in real time to optimize layout, placement, headlines, link strategies, and social promotion.
With Chartbeat’s Mobile app, Slack integration, spike alerts, and flexible API, you’ll always be ready to take action with data at your fingertips.
Gain insight into your over-time successes and build long-term strategies with Report Builder, Chartbeat’s powerful and customizable historical reporting tool.
Typical customers
Platforms supported
Support options
Training options
Not sure about Chartbeat? Compare it with a popular alternative
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Chartbeat pricing information
Value for money
4.6
/5
16
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Pricing options
Value for money contenders
Chartbeat features
Functionality
4.5
/5
16
Total features
35
7 categories
Most valued features by users
Functionality contenders
Chartbeat users reviews
Overall Rating
4.8
/5
16
Positive reviews
100
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- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.06/10
13
3
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Overall rating contenders
Verified reviewer
Information Technology and Services, 5,001-10,000 employees
Used weekly for 6-12 months
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I love how Chartbeat provides real-time analytics. It helps me understand my audience's behavior instantly, allowing me to make quick content decisions.
The downside is that the interface can be overwhelming at first and requires some time to get used to.
Verified reviewer
Publishing, 5,001-10,000 employees
Used daily for 2+ years
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We use chartbeat for real-time traffic analysis. It helps us understand what assets we're wining on, which need to be improved and even helps us determine more content to write based off what does well.
The ease of use and segmentation in real-time help us truly understand our audience, reach and when it's time to freshen articles.
I can't find much to complain about. It's a bit costly and some of our teams can't afford it.
Verified reviewer
Publishing, 11-50 employees
Used daily for 1-2 years
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I love how easy it's been to integrate this into our website and use it to do a/b testing on pieces even after they're published. The testing widget is very intuitive and supports a large number of variants.
It'd be amazing if we could eliminate CERTAIN variants while they're testing without canceling the entire test. That way the remaining, stronger variants can finish faster. Adding variants mid-test could be nice too potentially but is probably a lot trickier to do/get good results for.
William S.
Online Media, 5,001-10,000 employees
Used daily for 2+ years
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Overall, we're able to see how well stories are doing on our news site and it helps the digital team to understand what might do well and should be a higher priority.
Analytics on where traffic is coming from and how much. It's helpful to see that a story is gaining traction to know to get a video in there before it airs on TV. The ability to look at other news stations in our company across the state, region and even the country is a great asset to fin trending topics.
Not much to say here. It does however seem that when there are multiple authors on a story/post, Chartbeat doesn't factor them into the individual's overall views. Nothing major, just a bit of a nuisance some days.
Cameron M.
Sports, 11-50 employees
Used daily for 6-12 months
Review source
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This overall experience with Chartbeat has taken us off Google Analytics (not completely but close).
The real-time dashboard is far superior to GA and also the reporting structure sent to my email on my frequency of choice on a per-author basis is the best feature it has
The understanding of the differences to Google Analytics was difficult at first but the description and new FAQ answers helped assist that – nothing I don't like!
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