App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
CollectXpert
Debt recovery and collections management software
Table of Contents
Is this product right for your business?
Find out with a
CollectXpert - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2025
CollectXpert overview
What is CollectXpert?
CollectXpert is a debt collection management software designed to automate and optimize recovery strategies for businesses across multiple industries. The platform enhances debt collection processes through automation, customer-three hundred sixty degree insights, and seamless integration capabilities, enabling organizations to improve cash flow and operational efficiency. The system caters primarily to telecommunications, finance, utilities, and manufacturing sectors, providing tailored solutions for businesses seeking to streamline collections operations and reduce manual workloads while maintaining positive customer relationships. The software features a user-friendly dashboard that provides instant insights into collections performance and a comprehensive overview of recovery operations. Its core functionality includes customer segmentation based on real-time payment patterns and behavior analytics, allowing for personalized collection strategies.
CollectXpert supports multiple communication channels including SMS, email, and letters to enhance customer engagement. The platform offers automated collection workflows that reduce time and costs while improving business efficiency. Additional features include customer analysis that delivers complete understanding of customer profiles for informed decision-making, predictive analysis for tailored strategies, and collaboration tools for working with external agencies. The system includes continuous support from a dedicated team of experts to resolve issues quickly, ensuring uninterrupted operation of collection processes.
CollectXpert integrates with billing engines, allowing businesses to create customized collection strategies for every customer experience. The platform functions within Salesforce environments, eliminating the need for third-party applications that require separate updates and maintenance. This integration capability ensures all Salesforce users have access to comprehensive collection information within their familiar interface.
Key benefits of using CollectXpert
• Customer Segmentation: CollectXpert performs customer segmentation, categorising customers based on attributes such as payment behaviour, risk, demographics, and transaction history, and much more.
• Dynamic Collection Strategies: Within CollectXpert, collection strategies are meticulously crafted plans tailored to optimize debt recovery efforts for a customer’s particular segment/cohort. The Collection Timeline maps out and visualises the progression of collection activities over time, from the initial debt amount to recovery.
• Rules Engine: Central to CollectXpert is a sophisticated rule-based engine, allowing businesses to customize workflows and collection strategies.
• Automation Processor: In CollectXpert, the automation processor is the component that takes all the metrics, parameters, and defined strategies to automate the key tasks and workflows.
Starting price
per month
Alternatives
with better value for money
CollectXpert’s user interface
CollectXpert reviews
Overall rating
No reviews
- Value for money
- Ease of use
- Features
- Customer support
5
4
3
2
1
0
0
0
0
0
CollectXpert's features
CollectXpert alternatives
CollectXpert
Starting from
199
Per month
Domo
Starting from
No pricing info
Toucan
Starting from
1000
Per month
Procore
Starting from
No pricing info
CollectXpert pricing
Pricing plans
Pricing details:
Professional
No pricing info
Features included:
- 36,000 Collection Activities Per Year
- 10 Support Hours
Business
No pricing info
Features included:
- 120,000 Collection Activities Per Year
- 25 support hours
Enterprise
No pricing info
Features included:
- 100,000+ Collection Activities Per Year
User opinions about CollectXpert price and value
Value for money rating:
CollectXpert integrations (11)
CollectXpert support options
Typical customers
Platforms supported
Support options
Training options
CollectXpert FAQs
CollectXpert has the following pricing plans:
Starting from: $299.00/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of CollectXpert?
CollectXpert has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business
Q. What languages does CollectXpert support?
CollectXpert supports the following languages:
English, French, Spanish
Q. Does CollectXpert offer an API?
Yes, CollectXpert has an API available for use.
Q. What other apps does CollectXpert integrate with?
CollectXpert integrates with the following applications:
Salesforce Service Cloud, MYOB Business, SMS-Magic, Salesforce Marketing Cloud, Zuora, Stripe, MuleSoft Anypoint Platform, Twilio, Salesforce CPQ & Billing, Salesforce Platform, Xero
Q. What level of support does CollectXpert offer?
CollectXpert offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base