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Zuora Logo

Commerce, Billing & Finance to Power Subscription Businesses

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Zuora - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Zuora overview

What is Zuora?

Zuora’s Z-Business enables subscription companies across multiple industries grow revenues and scale by rapidly bringing new services to market without being held back by operational constraints.

Z-Business is used by over 800 customers across diverse industries such as SaaS, Cloud, Media, Communications, Healthcare, Education and more. From start ups that made it big like Box and Docusign, to large enterprises like Dell and HP that are embracing new subscription based revenue models, Z-Business enables subscription businesses to acquire customers, increase cash flow and minimize churn.

With Z-Business, companies can adopt creative pricing and packaging strategies to gain more market share, manage high volume self service sales as well as high value assisted sales, automate billing and payment operations, streamline accounting close and revenue recognition processes and gain insights into key subscription metrics. All on a unified cloud solution that maintains the highest standards of security and compliance.

Starting price

1 /
per year

Alternatives

with better value for money


Pros & Cons

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Ease of Use

User Interface

Billing and Payment

Reporting

Resource Management

Quote Management

Zuora’s user interface

Ease of use rating:

Zuora pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(4)
3-4(36)
5(14)

What do users say about Zuora?

Doesn't provide an ability to query its data servers, which creates excessive reliability on Zuora reporting functions.

Select to learn more


Who uses Zuora?

Based on 54 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Information Technology and Services
Pharmaceuticals
Hospital & Health Care
Computer Software
Others

Use cases

Billing and Invoicing
Revenue Recognition
Payment Processing
Recurring Billing
Subscription Management

Zuora's key features

Most critical features, based on insights from Zuora users:

Reporting/Analytics
Recurring/Subscription billing
Billing & invoicing
Payment gateway integration
Multiple payment options
Multi-Currency
Mobile payments

All Zuora features

Features rating:

Accounting
ACH payment processing
Alerts/Notifications
API
Audit management
Billing & invoicing
Billing portal
Billing rate management
Cancellation management
Contact database
Contingency billing
Contract/License management
Credit card processing
CRM
Customer accounts
Customizable invoices
Customizable reports
Customizable rules
Debit/Credit card processing
Deferred billing
Discount management
Drag & drop
Dunning management
Electronic signature
General ledger
Hourly billing
Invoice creation
Invoice history
Invoice management
Invoice processing
Mobile payments
Multi-Channel management
Multi-Currency
Multi-Period recurring billing
Multiple payment options
Online invoicing
Online payments
Payment gateway integration
Payment processing
Product catalog
Project billing
Purchasing & receiving
Real-Time data
Recurring invoicing
Recurring/Subscription billing
Refund management
Reporting/Analytics
Reporting & statistics
Revenue management
Revenue recognition
Sales tax management
Self service portal
Subscription management
Subscription plan management
Tax calculation
Tax management
Third-Party integrations
Usage tracking/analytics

Zuora alternatives

Zuora logo

Starting from

1

Per year

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Features
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PayPal logo

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0.09

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Starting from

38

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Abby logo

Starting from

0.01

Per month

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Free version
Ease of Use
Features
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Customer Support

Zuora pricing

Value for money rating:

Starting from

1

Per year

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Zuora price and value

Value for money rating:

To see what individual users think of Zuora's price and value, check out the review snippets below.

“No effective AI in inbuilt to reduce the manual work”
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Chandan K.

Director

“a. Excellent and simple layout without any jazzy/ unnecessary application on the dashboard”
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Chandan K.

Director

Zuora integrations (4)

Integrations rated by users

We looked at 54 user reviews to identify which products are mentioned as Zuora integrations and how users feel about them.

Integration rating: 5.0 (2)

Integration rating: 3.0 (1)

Zuora support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
FAQs/Forum

Training options

Live Online
Documentation
In Person
Webinars

Zuora FAQs

Related categories