Databox Reviews

Ok, so I was desperately looking for an affordable platform to centralize my reporting for my clients. Most things that I found were either too expensive or too limited. I tested many free reporting tools - not enough connections. I tested the "free trial" of the big guys - great, feature-rich, and waay out of my budget. Then I came across Databox and I have to tell you, it has been a complete game...

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Honestly, nothing. Maybe that I have to pay for it to use it, but that's business.

I adore databox for a lot of reasons. It's quite intuitive, to start. You don't have to be an expert with data. With sophisticated data modelling capabilities, we can change the measurement display, and the programme really manages all the frames for me. Additionally, everything has built-in connectors, so I can often create a fantastic dashboard with only a few clicks. The programme itself has a nice appearance, and it has some useful features that allow for the clear visualisation of a lot of data.

It's not that I dislike what I'm going to say, but I'd want to have access to more instructional films, particularly ones that teach me how to assist myself. Data sources can occasionally lose connectivity when using Databox, which might result in the loss of historical data.

The visualizations are great. The visual options are really some of the best I've seen.

Databox probably has the worst customer support of any software company I've ever deal with. That's not an exaggeration or hyperbole, it is absolutely atrocious. It can take hours or days to get a support response that's so obviously incorrect that a user with just a couple hours on the platform would know that it's wrong.

Ease to visualize and analyse dataInexpensive

Lacks customization to consumer taste and design

Amazingly powerful and rock solid up time.

It does take a tech savvy designer to set up.

You can get started in under a minute with no prior knowledge about analytics or dashboards. The free templates (made by other marketers) make it super easy to visualize your data.

More tehcnical users might miss advanced features (like making custom in-app API calls) but I guess that would defeat the purpose of keeping it simple for the rest of us.

simple, easy to use and it integrates into slack which makes it easy to give automated reports to our clients

no real cons, but it would be great if the custom equations were on the basic plan. Seems like something everyone should have access to especially given how much i'm paying. Something as simple as Cost Per Purchase is not available on the TikTok dashboard when it is clearly available on TikTok

Its absolutely brilliant that they allow you to connect up to 4 social media accounts without having to pay. Social media isn't top of the list at our company so all we really need is Google Analytics and Linkedin. Once everything was set up and linked and I had spent a bit of time customising the boards all I have to do now is update and share them each month for the directors meeting. Super easy!

Its obviously a very complex piece of software and I'm sure there are things it does that I don't even know about yet.

The customization options for each dashboard

Data sources keep disconnecting at times.

- amazing support team- adaptable system allowing us to congregate data sources

- bit glichy occasionally - would be great to get more data sources added e.g. appsflyer

The visuals look awesome on the computer, TV, and phone. I was impressed with how easy it was to create a metric.

Once the metrics are on the dashboard there isn't much else you can do with them. It lacks some of the basic functionality that I'd expect such as dragging to zoom into a certain section of the chart or even hovering over the comparison line to see the exact value.

With Databox, creating custom reports from many sources is a breeze. Google Analytics and Google Search Console, for example, have been combined into a single report. Normally, this wouldn't be possible in a single report, but it was in this case. To get started, you can leverage a variety of different data sources and Databox's many integrations. Even if integration is not possible, you can still upload your spreadsheets and produce a report from them. Each report metric has a metric that can be narrowed down to the exact one you desire. Calculated metrics can also be used to create your metrics.

The data periods are difficult to align, but this is due to the various data sources rather than the program itself, as some of the settings are a little quirky. As I progressed further into custom metrics, this should not be a problem for the customer looking for a standard dashboard.

Easy to use. Being able to input data from different sources. Carousel mode to show different dashboards on the same screen. Great Support team.

No Cons really but it would rock even more if it had drill down capability

Signup is very fast with google, and without the password, it is more secure as my google have two-way auth. I use our youtube channel statistics and some ads result under one dashboard. All the URL and video views give me an idea about my general and shared video views. It is workes on API so my data does not get altered and the reporting is really nice. Daily, weekly and monthly reporting features...

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Not all the integration, some of them are very commonly available are available to use with all plans. I need to upgrade to use with google sheets, which is available for free.

The easy integration across a different platform that leverages Big Data in an instance to provide useful insight.

I'd say the modification for the KPI's could feature a bit more Modification in terms of more Team Roles Setup

As a small ad agency, we manage various different accounts on many different platforms. Google analytics, adwords, Facebook ads, etc. Databox lets us identify the key performance indicators that we need to see on a daily basis and makes tracking campaign progress EASY!

NOTHING! Please keep doing what you are doing, Databox! I can't imagine doing my job without this software, literally!

Easy initial set up and solid daily results (the sync with Google is really good)

Lack of more parameters for fine tuning reports

The way that Databox has been built is all about speed and simplicity, with little or no knowledge in building dashboards and reporting functions you can set up beautiful looking reporting systems.

There are some functions in the dashboard builder that still feel a little clunky, such as only being able to move an element once you've selected it and hovered over the move crosshair - but these are small UI points.

Vast number of integrations, ease of use creating boards, white labeling, multiple users, mobile app is fantastic, goals, notifications, snapshots, and it's beautiful!

Some of the pre-made templates are too specialized. I created a client account before they introduced Agency accounts, and can't switch it over easily.

Visually its the best I've seen (and I've seen a lot). The integrations are pretty flawless as far as setup goes. I had one small hickup but the team was on it and fixed. The phone app is great and you can even administer the phone data views separate to the desktop - that's awesome!

The real-estate of datawalls is tricky. On one hand if you have three main chunks of data to look at they're great, but it you want to view more (like all the various metrics for a website traffic including conversions rates, etc) you run out of space due to the grid system. But it's not all bad.

Data box is a simple and good, Awesome designed web and mobile apps, good responsive for customer support,Very Important data stored in one place, easy to use.

In my opinion data box software is best clean, easy to understanding and fastest

Dashboards look very nice and are very flexible. With Zapier you can get any data to the Databox

I wish they add direct integration with WooCommerce

- Easy to use. - Looks good. - Many customization options.

- Subscription prices. - Hidden options behind paywall (mobile dataviews)

The aesthetics of Databox's databoards are beautiful. Configuring the blocks is simple, and the integrations are expansive. Additionally, they're easy to share and embed. But above all, the customer support is terrific.

Customization is quite limited, which is good for less technical users but a drawback to more advanced ones. Also, Google Sheets integration is only on the paid option.

I asked for a specific graphing method and databox made the customization in a flash. I also like the simplicity of the data analysis provided. Nothing complicated. Just straightforward very useful metrics. A few. That makes it actionable. Not like those other apps that just provide a ton of data but very little information

No cons were added to this review