Geckoboard Reviews - Pros & Cons, Ratings & more

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Zoho Analytics

Datadog

Databox

Klips

Tableau

Google Data Studio

Real-time TV dashboard software, designed for team leads who want to increase the visibility of KPIs, focus their team on goals and react to changes in data faster.


Geckoboard

Web-based

Project Manager

Being able to visualise our performance in head office has been fantastic. It was super quick and easy to set up Geckoboard for our business.

Group Service Manager

The Support team are brilliant and was happy to chat about my use cases and how I might achieve them. The Sales team did all they could to accommodate my set up and requests.

Product Manager

Thanks to its integration with several APIs, it is an extremely powerful SAAS software that can really help any business gain a deeper understanding of their business in only.

Customer Service Manager

Also, when using the 'custom widget' feature, I did see some "loading failed" errors, which is odd since its pulling data from the app its linked to.

Operations Manager

Geckoboard is easy to use, has powerful integrations and an absolutely awesome support.

Team leader

Very easy to use, you can add information from so many sources, and the support is extremely fast, always kind, and amazing.

QA & Junior Product Owner

You're doing very, very well. I know Geckoboard will keep on becoming a better app, little by little, and that is a good feeling to have.

So far it has been pretty good. I have found the support team incredibly attentive and helpful when needed.

Head Of Technical Support

Good pre-configured integration with Zendesk, Google Sheets, Trello and many more. Simple set-up, reliable and focussed on conveying information in a clear way.

Simple, straightforward, easy to use data visualization tool worth the money. Great looking widgets make it simple to keep track of anything you need.

CRO Specialist

Definitely how the dashboards look. The information can be seen in a compelling way, which is super important considering that sometimes you need to communicate hard to understand KPIs.

CUSTOMER EXPERIENCE MANAGER

I love how easy and quick it was to integrate with our existing platforms and CRM. The support is second to none.

Intern

Some of the charts and tables lack customization, the font size can't be changed and some of the charts are just too simple to be of any use.

Senior Recruiter

Great for Tracking Weekly and Quarterly Sales.

Advisory Board Member

Geckoboard makes your data pretty and can be put on a screen. Very easy to use, but also comes with a price.

It's a fixed layout for width and height so difficult to resize for different viewports. Lacks any color scheme customization.

Good product, but you can get same features for free other places.

Sometimes there is a bit of a lag between refreshes on the data on the board but I dont think its too sizeable.

Addictive dashboard that you can't keep your eyes off!

Addictive Data Visualization and Monitoring Tool

With Geckboard dashboards in the office, everyone in organization is always able to track and be aware of our key metrics and performances.

Geckoboard in a small sports organization

Once of the best customer service I have ever interact with ! Very comprehancive , very cliver and helpfull !

GotJunkQuebec review

The experience with Geckoboard will depend on an organization's specific needs and requirements, and it is recommended to carefully evaluate the tool to determine if it is a good fit for their data visualization needs. The ease of use and customization options, make it simple to create visually appealing and informative dashboards. Real-time updates and integration with multiple data sources are also highly valued features.Geckoboard can be expensive compared to other dashboard tools, and that it may have limited data storage capacity and data manipulation features.

Easy dashboard solution.

Good, Always very helpful support. For now we are not use it, but we will use it again if there are more connectors to Office365, The platform we use a lot

We have used Geckoboard and its good, but lack some connectors. More connectors to Office365 thanks

Data analysis platform

Great bit of software that enables us to share KPI's so they are visibile to all 

Thanks for the review Sean, really appreciated! 

Hi Dan,
Thanks for your review. We've heard that customers would like widget sizing and layout so that is definitely something we're already looking into. Appreciate your feedback!

Our overall experience with Geckoboard has been great. 

Easy, Functional Dashboards.

A wonderful experience, both in terms of my experience with the product, and with the support provided. A great company indeed!

An excellent tool, which offers immediate and actionable insights

Thanks so much for your lovely review Oliver - we really appreciate it!

Very easy to use, you can add information from so many sources, and the support is extremely fast, always kind, and amazing. 

The fun dashboard!

Hi Nikolay,
Thanks so much for your review. We LOVE that you decorate your dashboard for the holidays - how fun!
We understand that the new layout isn't for everyone. If there's anything we can do to improve it, please let us know: support@geckoboard.com
Thanks again :)

Geckoboard is a great product, giving easy access to important metrics within our organisation.

Hi Danny,
Thanks so much for your review - it's really appreciated.
We've shared your comment around the colors with our design team for their consideration.
Thanks again!

Geckoboard is easy to use, has powerful integrations and an absolutely awesome support (!).

Geckoboard is simple, easy to use and has powerful integrations 

Hi Tim,
Thank you for your review :)
I've shared your feedback with the team around the need for more dashboards. If you'd like to add additional dashboards on an ad hoc basis (rather than moving up to the next plan) then please contact us, we'd be more than happy to help out: support@geckoboard.com
Thanks again!

Ye always been a solid bit of kit for us. Would recommend to anyone trying to build consitency and project business performance. 

Easy and Simple for our SME

Hi Dan,
Thanks so much for your review - really appreciated.
Absolutely get the need for duplicating dashboards, it's very much on our radar. We've shared your other comments around widget creation from a spreadsheet and the need for Zoho with our product team for consideration.
Thanks again :)

Allowed us to easily visualize our performance. 

Good product

Thanks for your review Daniel - we really appreciate it. We'd be keen to know which modules are taking longer to load, please drop us an email at support@geckoboard.com so we can look into this for you. Thanks again!

I love Geckoboard. Its helped me manage the business with so much ease. I only need to glance at the screen I have hanging on the wall to know the health of the business and customer demands.

Fantastic tool to anyone that manages a business

Thanks so much for this lovely review Stephen!

So easy to use and allows me to build my own boards specific to my needs. Cant fault Also the Gekoboard team are a dream to work with. I have worked in Customer Operations all my life and I am extremely impressed by their customer support. 

Highly Reccommended

- Topline information summarised in an instant
- Live sales tracking
- Able to compare week-on-week data
- Forecasting

A clearer picture of your business

Thanks so much for your review Jonathan. We're always keen to hear about your experiences with our integrations and spreadsheets, in particular, is one we continually work on. I've passed your comments over to the Product team to review. Thanks!

I have used Geckoboard for several years now and within different companies.  I have always found it incredibly useful and beneficial within each company I have implemented it. 

Amazing visualization tool for KPIs

Thanks for this Matt, really appreciate your review. We've shared your feedback about customization and being able to dig into specific data so it's on our Product team's radar!

Overall if you are looking for a way to get metrics on a TV to drive team performance, this is perfect. If you are looking for a BI tool, look elsewhere. 

Excellent for TV dashboards

You get a dashboard! YOU get a dashboard!

Expensive, but good tool

Great for Managing with KPIs

Stellar customer support, easy to use user interface, a lot of support for 3rd party analytics apps. App that keeps getting more features - app is alive development-wise and trustworthy.

Chat-based customer support second to none - friendly and inviting app

At some point almost 2 years ago we realized that we needed to make the information from our 30+ systems (used on a daily basis by different teams) accessible to everyone.  It made no sense asking people to go into individual apps to run reports and/or look at data. 

After digging around for a while and toying with different solutions we can into Geckoboards which proved to be the best app for this.  Why?  Well because it solved our problem right then and there and required a minimal time to setup and to connect with our current systems (we have 10 that have direct integration with Geckboards and for the others we use custom widgets).

We now have 14 TVs (48") scattered across the office displaying strategical information about our system, customers, performance, etc.  Each dashboard is created taking in mind the teams that are around so that we can show the most relevant information.  For example around the customer service team we display metrics from ZenDesk (customer service), Salesforce (sales / implementations), Basecamp (current implementations) and New Relic (application health).  This has enabled our customer service team to know what's going on at any given point.  

On top of this Geckoboard has some great case studies (https://www.geckoboard.com/learn/case-studies/#.Vjy3b66rQUE) that you can use to learn more about how other organizations are reaching a higher employee engagement by using dashboards and a data driven culture.

From a technical perspective we use Raspberry Pi (the newer ones) to power the dashboards on the TVs. 

In conclusion this is a great tool that has brought big changes to the company.  I would strongly recommend it to anyone that's serious on sharing data with their team. 

Disclaimer: I have no relationship to Geckoboard other than being a VERY happy customer. 

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