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Text Mining Software with Data Classification (2026)

Last updated: March 2026

Text Mining Software Key Features

    Based on 135 user opinions, we identified 6 features that are important for any product in Text Mining Software

  • Text Analysis

    Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc

    Average user rating

    4.8

  • Contextual Search

    Average user rating

    4.8

  • Summarization

    Average user rating

    4.7

  • Entity Analysis

    Inspect the given text for key elements such as names of people, places and more

    Average user rating

    4.8

  • Topic Clustering

    Identify topics to prioritize document research

    Average user rating

    4.7

  • Data Analysis Tools

    Analyze survey results via statistical testing or crosstabs directly within the software

    Average user rating

    4.9
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19 software options

VizRefra logo

Cloud-based text analysis and content management software

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VizRefra is a web-based text mining and analysis tool that provides business managers with AI tools for text intelligence operations. Key attributes include graphical data representation, summarization, tagging, text analysis, topic clustering, sentiment analysis, and predictive modeling.

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Chattermill logo

Customer feedback analysis software

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Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights.

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Thematic logo

AI-powered customer feedback analysis

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Thematic unlocks rich insights from unstructured feedback to help you build better products, reduce churn and drive growth. Without coding.

Add data from all channels for the full customer view. Build a product strategy off customer understanding and impact. See emergent issues as they arise.

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Cauliflower logo

Turn open feedback into insights—fast, smart, and scalable.

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Cauliflower is an AI-powered platform for analyzing open-ended survey responses, reviews, and qualitative feedback. It offers topic detection, sentiment and driver analysis, multilingual support, dashboards, and API access—ideal for research and CX teams seeking scalable text analytics.

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SimpleX logo

Generative AI: A Revolution… Except for Your Surveys!

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Generic AI fails at survey analysis. SimpleDecisions clusters, quantifies & delivers real insights—no fluff, just actionable data. Try it now!

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Lumoa logo

Go from customer feedback to action without the guesswork.

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Lumoa is the feedback analytics solution that looks at any interaction with your customers and tells you what to do next to grow your business.

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Centralpoint logo

Digital experience platform & content management solution

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Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners.

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Keatext logo

Your most impactful improvements start here.

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Keatext is a text analytics solution that delivers AI-based recommendations and ready-to-share reports leveraging GPT to improve customer experience.

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Users also considered
Enterpret logo

Machine learning customer feedback analytics platform

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Enterpret is a platform for analytics on natural language. With itsl machine learning algorithms and API-first design, it offers customers actionable insights from customer feedback.

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Users also considered
licili logo

AI-powered text analysis tool for customer feedback

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licili is an AI-powered text analysis tool that maximizes the value of customer feedback. It features advanced analyses like topic, driver, context, sentiment, and relevance to deeply understand customer preferences. With an intuitive interface and seamless integrations, Licili is essential for enhancing customer satisfaction, solidifying market presence, and fostering product innovation.

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NLP Cloud logo
(0)

Production-ready NLP API

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High performance production-ready NLP API for Named Entity Recognition (NER), sentiment-analysis, classification, summarization, question answering, translation, language detection, tokenization, and POS tagging.
It is based on spaCy and HuggingFace transformers and all models can be used for free.

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Luminoso logo
(0)

Artificial intelligence (AI)-enabled analytics software

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Luminoso is a cloud-based text analytics software designed to help businesses of all sizes upload, analyze, and visualize structured and unstructured customer insights data using artificial intelligence (AI) and natural language understanding technology. The platform includes multilingual capabilities, enabling organizations to process data in Japanese, Korean, Arabic, Chinese, and various other languages.

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iFinder logo
(0)

AI-based enterprise search platform

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iFinder is an enterprise search application tool that helps businesses process information quickly and utilize received insights to facilitate decision-making processes. Professionals can search for important information and documents and intelligently enhance this data using AI methods.

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unitQ logo
(0)

Understand your users in real time

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unitQ provides AI-powered insights from user feedback to help you craft high-quality products, services, and experiences. The world's best companies like Spotify, Bumble, Pinterest, Upwork, Chime, and HelloFresh rely on unitQ to drive growth, reduce churn, and build loyalty.

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TIMi logo
(0)

Online system for developing analytical & predictive models

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TIMi is a unique platform for the development of analytical and predictive models. It consists of four tools that work together to improve your business including Anatella, Modeler, StarDust, and Kibella.

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Kimola Cognitive logo
(0)

Market research & customer insights platform

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Kimola Cognitive is a machine learning platform to analyze customer feedback. Users are able to create custom models, use gallery of pre-built models, scrape reviews and generate SWOT analysis, product descriptions, powerful marketing materials with GPT.

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Qemotion logo
(0)

Emotional and semantic analysis software

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Qemotion is a cloud-based semantic and emotional analysis solution designed to help businesses evaluate the opinions of employees and customers via a unifed portal. The platform includes artificial intelligence technology, which lets organizations identify customer issues, track ratings and reviews, and take appropriate measures to ensure an optimized customer experience.

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Users also considered
Kognos logo
(0)

AI powered document analysis and research tool

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Kognos is an AI research assistant and document intelligence platform that converts URLs, PDFs, and documents into structured insights. It features URL-to-text processing, PDF processing with OCR for scanned files, and AI-powered summarization with adjustable detail levels. Kognos supports batch processing of multiple documents and offers project organization with varying storage capacities across subscription tiers.

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Users also considered
Format JSON Online logo
(0)

Text mining software

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Format JSON Online is an all-in-one online toolkit designed for developers, testers, and data professionals who work with JSON and structured data. It provides instant formatting, validation, beautification, and minification of JSON files, directly in the browser without uploading data to servers, ensuring privacy and speed.

Read more about Format JSON Online

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