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Chattermill
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer feedback analysis software
Table of Contents
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Chattermill - 2026 Pricing, Features, Reviews & Alternatives
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Chattermill overview
What is Chattermill?
The Chattermill Customer Feedback Analytics Platform helps businesses unlock their customer reality. Using Chattermill, companies can unify their customer feedback data across reviews, support tickets, conversations, and social media to uncover what customers want, need, and expect from their products and services.
Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights.
The world’s leading brands like Amazon, Uber, Virgin Mobile, Zendesk, Tesco, JustEat, and H&M use Chattermill to transform their customer experiences and drive growth for their businesses. Chattermill is a private company headquartered in London, UK.
Unlike other tools, Chattermill connects all the dots in the customer journey to deliver insights that CX, Support, and Product leaders love.
Here's why we're different:
We unify customer data across 50+ integrations.
Chattermill’s AI model was built specifically for CX.
Our platform delivers actionable insights to help you make informed decisions.
We provide exceptional customer support and industry expertise when you need it.
We make CX a revenue-driving function for your business.
Key benefits of using Chattermill
Starting price
Alternatives
with better value for money
Chattermill’s user interface
Chattermill reviews
Overall rating
4.5
/5
25
Positive reviews
92
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.72/10
5
4
3
2
1
16
7
1
1
0
Victoria S.
Analyst
Justyna Z.
Customer Satisfaction Advisor
Paweł S.
Senior Services Delivery Director
Me W.
Implementation Consultant
Lorena R.
PL analyst
Andrew H.
Customer Success Manager
Who uses Chattermill?
Based on 25 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
Chattermill's key features
Most critical features, based on insights from Chattermill users:
All Chattermill features
Features rating:
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Chattermill pricing
Pricing plans
Pricing details:
Pro
No pricing info
Team
No pricing info
Enterprise
No pricing info
User opinions about Chattermill price and value
Value for money rating:
To see what individual users think of Chattermill's price and value, check out the review snippets below.
Victoria S.
Analyst
Justyna Z.
Customer Satisfaction Advisor
Chattermill integrations (32)
Integrations rated by users
We looked at 25 user reviews to identify which products are mentioned as Chattermill integrations and how users feel about them.
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Other top integrations
Chattermill support options
Typical customers
Platforms supported
Support options
Training options
Chattermill FAQs
Chattermill has the following pricing plans:
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Chattermill?
Chattermill has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Chattermill support?
Chattermill supports the following languages:
English
Q. Does Chattermill offer an API?
Yes, Chattermill has an API available for use.
Q. What other apps does Chattermill integrate with?
Chattermill integrates with the following applications:
SatisMeter, AppFollow, Medallia Experience Cloud, REVIEWS.io, Qualaroo, Delighted, Sprinklr, Survicate, Wootric, Alchemer, Customer Thermometer, Freshdesk, Slack, Typeform, zenloop, LiveChat, Feefo, Google Cloud, Yotpo, SurveyMonkey, AskNicely, Kustomer, Dixa, Trustpilot, Salesforce Platform, Intercom, Zendesk Suite
Q. What level of support does Chattermill offer?
Chattermill offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base