getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Text Mining Software with Social Media Integration (2026)

Last updated: March 2026

Text Mining Software Key Features

    Based on 135 user opinions, we identified 6 features that are important for any product in Text Mining Software

  • Text Analysis

    Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc

    Average user rating

    4.8

  • Contextual Search

    Average user rating

    4.8

  • Summarization

    Average user rating

    4.7

  • Entity Analysis

    Inspect the given text for key elements such as names of people, places and more

    Average user rating

    4.8

  • Topic Clustering

    Identify topics to prioritize document research

    Average user rating

    4.7

  • Data Analysis Tools

    Analyze survey results via statistical testing or crosstabs directly within the software

    Average user rating

    4.9
1 filter applied

Features

Integrated with

No filters available

Pricing model

Devices supported

Organization types

User rating

11 software options

Displayr logo

The all-in-one analysis and reporting software.

learn more
Displayr is an AI-powered, all-in-one platform tailored for market researchers. Streamline analysis, create dynamic reports, and deliver real-time insights with ease. Unlock smarter insights today!

Read more about Displayr

Users also considered
Chattermill logo

Customer feedback analysis software

learn more
Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights.

Read more about Chattermill

Users also considered
InMoment logo

Customer and employee experience management software

learn more
InMoment is a cloud-based CX software that helps midsize and large businesses collect and manage employee and customer feedback to improve brand experience.

Read more about InMoment

Users also considered
Thematic logo

AI-powered customer feedback analysis

learn more
Thematic unlocks rich insights from unstructured feedback to help you build better products, reduce churn and drive growth. Without coding.

Add data from all channels for the full customer view. Build a product strategy off customer understanding and impact. See emergent issues as they arise.

Read more about Thematic

Users also considered
Lumoa logo

Go from customer feedback to action without the guesswork.

learn more
Lumoa is the feedback analytics solution that looks at any interaction with your customers and tells you what to do next to grow your business.

Read more about Lumoa

Users also considered
Centralpoint logo

Digital experience platform & content management solution

learn more
Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners.

Read more about Centralpoint

Users also considered
Enterpret logo

Machine learning customer feedback analytics platform

learn more
Enterpret is a platform for analytics on natural language. With itsl machine learning algorithms and API-first design, it offers customers actionable insights from customer feedback.

Read more about Enterpret

Users also considered
Repustate logo

Natural language processing tool for automotive businesses

learn more
Repustate is a natural language processing (NLP) software designed to help businesses in the pharmaceutical, automotive, government, and other sectors analyze customers’ sentiments across product reviews, podcasts, and videos. Administrators can utilize AI-enabled tools to automatically extract relevant information from unstructured data in various languages including Arabic, French, German, and Chinese.

Read more about Repustate

Users also considered
Akio.CX logo
(0)

Multi-channel customer relations management platform

learn more
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

Read more about Akio.CX

Users also considered
Kimola Cognitive logo
(0)

Market research & customer insights platform

learn more
Kimola Cognitive is a machine learning platform to analyze customer feedback. Users are able to create custom models, use gallery of pre-built models, scrape reviews and generate SWOT analysis, product descriptions, powerful marketing materials with GPT.

Read more about Kimola Cognitive

Users also considered
unitQ logo
(0)

Understand your users in real time

learn more
unitQ provides AI-powered insights from user feedback to help you craft high-quality products, services, and experiences. The world's best companies like Spotify, Bumble, Pinterest, Upwork, Chime, and HelloFresh rely on unitQ to drive growth, reduce churn, and build loyalty.

Read more about unitQ

Users also considered