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ClickMeeting Reviews

Overall rating

4.4

/5

108

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.96/10

Reviews by rating

Pros and cons

Data import is perfect, and management of various project workflow and task management is quite fantastic and easy marketing solution.
On paper this looked like one of the best solutions for webinars as it had a ton of features. It was easy to get started with.
I like that Click Meeting offers a great, basic webinar service for a great price. It was far less expensive than other options.
Seem to have a lot of audio issues, and I'm worried about the new version focusing on the wrong user base (younger audience rather than older).
Participants have tons of problems. Constantly losing mics or video.
For example, you can upload a PowerPoint presentation to ClickMeeting for the webinar. However, whenever I upload, all the images get blurry and aren't as sharp, and animations do not work.
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108 reviews

Recommended

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Maciek S.

Events Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best choice for online events

Reviewed 2 years ago
Pros

All required features out of the box. Best in class customer support and honestly caring about our special needs. Very solid and stable streaming platforms for huge online events.

Cons

Minor parts of the webinar room from the speaker side needs a refresh / redesign, but overall doesn't impact the grand user experience.

Vendor response

Hello, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team

AR
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Verified reviewer

Education Management, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Brilliant with a few teething issues

Reviewed 3 years ago

We've been able to translate all of our face-to-face training into online training without any implementation costs, and made our overall delivery of training so much more efficient.

Pros

The teaching tools the webinar rooms offer are extensive, and look very professional for the customer. They are also intuitive for the presenter as well. This results in webinars that can be presented beautifully.

Cons

There are often issues with delegates joining the webinar rooms. This issue might be specific to working with schools, but unlike other software such as zoom, school security systems often block access to the rooms. This affects our customer's experience.

Vendor response

Hello, Thank you for the review! We are glad you enjoy using our platform. ClickMeeting Team

AR
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Verified reviewer

Information Technology and Services, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good for webinar presenter but not for me

Reviewed 3 years ago

To webinar, I've choosed ClickMeeting last OCT-2018. After 5 times of live broadcasting, I've decided to change webinar S/W. The reason why I find another webinar S/W are below. - ClickMeeting has limited function to edit on registration page. such as background image, logo uploading. I can't satisfy our customer, so I decided to find another webinar S/W and I found Livestorm. - ClickMeeting is more expensive compare with Livestorm on my circumstance so I switched. Although I use Livestorm now, ClickMeeting is a good webinar S/W to person who has need to have a webinar as a rookie presenter.

Pros

- easy to attend : can attendee on browser via WebRTC technology - Whiteboard : can annotate about information to attendees - various function for webinar

Cons

- lack of custom : can't modify screen size and location - limited function to edit on registration page - expensive compare with Livestorm

Vendor response

Thank you for your valuable opinion and comments. For a monthly package of 100 participants, we offer the price of EUR 70 (Live) or EUR 85 (Automated) and Livestorm EUR 99, we have a cheaper offer. We offer an additional paid option to change the brand in the account. A white label solution is also possible. Please contact our sales department: https://clickmeeting.com/solutions/enterprise.

AR
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Verified reviewer

Events Services, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Clickmeeting for webinar

Reviewed 4 years ago

It helped us to arrange a small scale webinars with our customers and we did not have too many errors but would be happy to see more features.

Pros

ClickMeeting provides Facebook and Youtube streams, if you are in the first steps arranging webinars ClickMeeting could be an option. Tutorials and customer support is really helpful. Statistic reports make it easy to measure your webinar success. It has a pool and survey features help you to understand customer needs.

Cons

Even though the software is easy to use but sad that at least for beginners they do not offer a free plan. I would be happy if I could see the wireless screen sharing integration.

Vendor response

Hello, Thank you for the review! We are glad you enjoy using our platform. We would like to inform you that we offer a 30-day free trial to test the platform. All the best, ClickMeeting Team

AR
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Verified reviewer

Human Resources, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good webinar platform with a number of improvement possibilities

Reviewed 2 years ago
Pros

Inuitive user interface, rich functionality

Cons

Dutch language support is missing Customizing messages and alerts Full HD streaming Cropping when using a virtual camera

Vendor response

Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

MP
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Małgorzata P.

Civic & Social Organization, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great tool to organize webinars and live streaming on Facebook

Reviewed 9 months ago

We especially appreciate such functions as adding presenters during event, live chat and final reports after webinar.

Pros

ClickMeeting is as well easy to use as it was quickly integrated with the software we use. It is much more intuitional and works better than competitive platforms we have used before.

Cons

Being absolutely honest, there is nothing to complain about and if any small problems appear, there is always ClickMeeting support team ready to solve them.

Vendor response

Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

AR
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Verified reviewer

E-Learning, 11-50 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Reliable online meeting room with multimedia options

Reviewed 4 years ago
Pros

Clickmeeting has good facilitation features - you can have multiple presenters (max 3) and easily designate other users as presenters if you want to 'hand off' the microphone. It's very simple to record a session, and you can share your link with the attendees after your meeting. You can upload videos to the platform and the playback is smooth. There's a shared whiteboard feature where attendees can type or draw with you. My favorite feature is the question and answer mode: attendees can type their questions in the chat, and you can display the question for everyone to read.

Cons

Here are a few drawbacks of the tool that I have encountered so far: *Powerpoint presentations display well, but the animations set up in PPT don't work. *Attendees will need a short demonstration of the chat / interaction tools available. For example, if you want the attendees to use the 'raise hand' feature, you will need to tell them where to find it. For my webinars, I typically ask a staff...

Vendor response

Hello, Thank you for the review! We are glad you enjoy using our platform. Please be so kind and contact our support team to assist you further at support[at]clickmeeting.com All the best, ClickMeeting Team

KL
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Kamil L.

Marketing and Advertising, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Clickmeeting is really good for webinars and online meetings!

Reviewed 9 months ago
Pros

Support, easy to use, simply and clever design!

Cons

Some technical issues happened. We are also happier when we have highest option than the simply one.

Vendor response

Hello Kamil, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

MM
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Maciej M.

Marketing and Advertising, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A satisfactory start in the field of webinars and more

Reviewed a year ago

A tool worth using, good for teams with different levels of technological advancement.

Pros

Due to the fact that our organization of companies and users with various levels of technical advancement, the ClickMeeting platform turned out to be an easy-to-use tool.

Cons

I have not noticed any errors or omissions that would affect our work.

Vendor response

Hello Maciej, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

MN
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Martin N.

Marketing and Advertising, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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GDPR-compliant All-in-One Solution for Webinars and Video-Conferences

Reviewed 9 months ago

I am using it for Webinars (with 200+ participants from 70+ countries), as a virtual classroom with 15-20 participants and for one-to-one video conferencing. It is always working great.

Pros

It's GDPR compliant, programmed in Europe, very good set of features and fast customer service via Chat.

Cons

It's not as often used as Teams or Zoom, so some of the users are astonished about another platform they have not seen before. But they just need some minutes to be happy.

Vendor response

Hello Martin, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

MC
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Michele C.

Writing and Editing, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Powerful, easy to use, well priced product with excellent Customer Service

Reviewed 3 years ago

We converted on in person trainings to Click Meeting and it was a fairly seamless transition. It's easy to use.

Pros

It is reliable and easy to learn and use. We do lots of Click Meetings and we are always satisfied with the performance.

Cons

We haven't run into anything that has caused us to reconsider our purchase. Maybe they could drop the price ;-)

Vendor response

Dear Michele, thank you for your opinion and the highest rating. We are pleased that you have been using ClickMeeting for 1-2 years and that it is easy to use. Thank you for appreciating Customer Service, we care about professional support. We know that safety and costs are important to you. We meet international standards, including GDPR regulations.

PO
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Paweł O.

Medical Practice, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best

Reviewed a year ago

Getting better! Other programs may slowly hide behind them!

Pros

No failures, no problems with customer service and very good video broadcasting quality. More and more additional functions!

Cons

No such things! You are the Best! Best! Best!

Vendor response

Hello Pawel, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

EJ
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Ernest J.

Education Management, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very good software for our Foundation

Reviewed a year ago

Because of Covid 19, our Foundation was looking for an application to easily create and manage training, presentations, and videos. For training purposes, we also needed the ability to save videos. ClickMeeting offered us all of this, and in addition to a very good price.

Pros

Our Foundation really likes the ease of creating and managing webinars and presentations. The possibility of storing files in the cloud and recording webinars / trainings is very useful for us.

Cons

We have not found any weaknesses of this application.

Vendor response

Thank you for the review. We are glad that you enjoy using our platform. All the best ClickMeeting Team

RC
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Ricardo C.

Leisure, Travel & Tourism, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Mixed feelings - has a lot of potencial but not always stable

Reviewed 4 years ago
Pros

We have been using ClickMeeting for a while now and I must say it has all the features we need: Meeting and Webinar sessions, Waiting Room, plugins, Invitation is easy, recording, etc. However our users don't find it easy to use, we always need someone from the IT team to give a help to launch the meeting. Also during meetings it is common tho lose the sessions and we have to login again and excuse the participants... we already change our wifi AP but still happens sometimes.

Cons

Not always with a stable connection and our users find it confusing to start the meeting.

Vendor response

Hello Ricardo, Thank you for the review! We are glad you enjoy using our platform. If you lose connection during online meetings, please run a test: utilities.clickmeeting.com/connection-tester Alternatively, please contact our support team at support[at]clickmeeting.com All the best, ClickMeeting Team

FA
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Francisco A.

Law Practice, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Clickmeeting Review

Reviewed 2 years ago
Pros

The platform is user-friendly and easily understandable. It is a great platform for webinars and other online events, as well as for online meetings

Cons

The quality of the service is quite good, without any setbacks

Vendor response

Hello, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team

JS
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Julia S.

Nonprofit Organization Management, 11-50 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great platform for online webinars

Reviewed 5 months ago

Clickmeeting is a great alternative to the most popular platforms, we absolutely loved the Q&A function and many many more. Creating online webinars was very intuitive and the Clickmeeting's team is really supportive.

Pros

Great opportunity to organize a large group meetings

Cons

We have very good experience with the platform, the only thing that drawn our attention is that emails with invitation tend to land in spam

Vendor response

Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

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Katarzyna p.

Hospital & Health Care, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ClickMeeting: amazing and intuitive tool

Reviewed a year ago
Pros

- polish language version - easy to use - nice interface - great quality of picture and sound - stable connection

Cons

Nothing so far. The quality of the service is really good, without any setbacks. We are using it very successfully! It's very useful!

Vendor response

Hello Katarzyna, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

PM
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Peter M.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Good webinar tool with many functionalities

Reviewed 5 years ago
Pros

Very competitive pricing, and the platform has many features. We have integrated our solutions with theirs which was easy to do.

Cons

We used to have some connectivity issues before, but they all seemed to be fixed now, and haven't had any issues since and we recommend the product.

BS
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Basil S.

Civic & Social Organization, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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very good experience

Reviewed 3 months ago
Pros

The platform allowes a very easy and good hosting of different events. We mainly use it for Webinars and never had any issues.

Cons

While the platform does allow users to upload their own branding elements such as logos and backgrounds, some users may find that the options for customization are somewhat limited. This may be a drawback for users who have specific branding requirements or who want to create a highly unique and personalized webinar experience.

Vendor response

Hello, Thank you for your rating. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

RW
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Ryan W.

Education Management, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Would never recommend ClickMeeting to anyone

Reviewed 3 years ago

I started using ClickMeeting about a month ago for a weekly webinar series. Will never use them again and do not recommend you use them. They have compromised my webinars with their technical problems and poor customer support does not help.

Pros

Can show YouTube videos, presentations, post questions participants ask, etc.

Cons

Frequently technical glitches (day of my webinar I wasn't able to upload a powerpoint because they were having problems). Poor customer support (wait times for online chat often exceed 80 minutes). Sound problems when using a replay of a live webinar for an on-demand one. Company is quick to deflect onto the customers.

Vendor response

Hello Ryan, Thank you for your feedback. Our support team is always there to offer assistance with any technical issues. The average waiting time on chat is about 2,5 minutes, so if you need further help, we will be more than happy to assist. All the best, ClickMeeting Team

GL
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Gabrielle L.

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Does what I need it to... for now

Reviewed 5 years ago
Pros

Seems to handle large numbers of participants well with few issues. I do like the mid-webinar survey option.

Cons

Seem to have a lot of audio issues, and I'm worried about the new version focusing on the wrong user base (younger audience rather than older). Recordings particularly have issues, such as the audio lagging behind the screenshare. Also, the cursor movement in the recordings does NOT match my actual movements, so it can be very distracting at times.

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Klaudia Ż.

Marketing and Advertising, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Helpful when you start doing webinars

Reviewed 3 years ago

We're coming back to this one once in a while, which I guess means it's working fine enough for us.

Pros

ClickMeeting is quite easyt to use, even if you're a beginner in this field. What is also important is that we didn't have any troubles during the webinar, which is a good thing. I guess it's normal for such tools but it's good that you can record the webinar and it's saved on the platform.

Cons

Sometimes I feel that it lack some features or they need to be paid extra money while I feel they are necessary (e.g. sending a personalized email to participants, or simply adding some info to the email).

Vendor response

Hello Klaudia, Thank you for the review! We are glad you enjoy using our platform. ClickMeeting Team

PA
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Patricia A.

Retail, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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very peaceful

Reviewed 4 months ago

I recommend it, because it has a great quality of audio and image.

Pros

I like it for the simple fact that it brings me closer to my clients.

Cons

On the computer it works fine, but on the cell phone, it leaves much to be desired.

Vendor response

Hello Patricia, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

ŁB
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Łukasz B.

Nonprofit Organization Management, 201-500 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Experience with ClickMeeting!

Reviewed 9 months ago

I really recommend it!

Pros

In ClickMeeting I reaaly appriciate very intuitive layout and good assistance when we need help or a tip.

Cons

For time I did not like that we could not divide participants into groups/rooms. But it has been introduced.

Vendor response

Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

AR
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Verified reviewer

Mechanical or Industrial Engineering, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Virtual meeting software with nice features, limited by reliability

Reviewed 4 years ago
Pros

It offers good features and functionality and allows more customization and branding than other meeting software I have used. It offers a very competitive price point compared to alternatives.

Cons

There were times when I struggled with reliability with the service/software. I would get kicked out of meetings and have to log in again, or audio/video would drop out occasionally.

Vendor response

Thank you for your review. We are very happy you've liked our features and branding options. And because we're always interested in improving our service, we'd love to learn more about your issues with the reliability. Could you, please, share more details with us. Maybe there is something we can help you with. https://clickmeeting.com/contact