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Diligent Boards Pricing, Features, Reviews and Alternatives

Diligent Boards product overview

What is Diligent Boards?

Boards allows you to securely build, share, and collaborate on board meeting books and materials. Over 650,000 board members and executives at 16,000+ companies trust Diligent to streamline their governance needs. At Diligent, our focus is on providing products that are secure, easy-to-use and we back it up with concierge level, white-glove support 24/7/365.

Key benefits of using Diligent Boards

Diligent helps users to:
- Efficiently create and distribute board meeting packets and materials to board members
- Review board meeting materials on and offline
- Securely share important board materials with anyone inside or outside the organization
- Keep documents safe inside Diligent's end-to-end secure platform
- Administer surveys through built-in questionnaire functionality to drive actionable insights
- Free up board meeting time for making decisions, not reviewing and finding information

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Phone Support
Knowledge Base
FAQs/Forum
Email/Help Desk

Training options

Live Online
Documentation
Webinars
Videos

Diligent Boards pricing information

Value for money

4.5

/5

239

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Diligent Boards features

Functionality

4.5

/5

239

Total features

45

2 categories

Most valued features by users

Collaboration Tools
Access Controls/Permissions
Document Management
Third Party Integrations
Search/Filter
File Sharing
Document Storage
Activity Dashboard

Diligent Boards users reviews

Overall Rating

4.7

/5

239

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.3/10
Rating distribution

5

4

3

2

1

184

49

6

0

0

Pros
Thus the ability to access and share information securely and seamlessly is one of the greatest attributes of the product.
Customer service is amazing. Like the ability to reuse templates so I don't have to re-type everything.
It's an awesome software and I'd totally recommend for any company secretary. It's worth every buck invested.
Cons
I'm frustrated that the web version and one-click are not identical yet and wait for the day that the web version can do the drag and drop the same way that one-click does.
My only criticism would be that i do have concerns of how documents we upload on a PC may appear visually on the users iPads.
As we are a not-for-profit organisation and not a listed company, we don't use all the features but there is no aspect of the software that we don't like.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A board management software that delivers unparalleled excellence

Reviewed 4 years ago

Outstanding!

Pros

When we switched over to Diligent, we were expecting a bit of a transition period. But we were pleasantly surprised that everyone found it so easy to jump into this program because the design is so intuitive and very little training was required to operate it. The software has also has gorgeous and elegant aesthetics which makes it very appealing. It's a fast and secure way to handle sensitive information. Our board members are able to access the information both in online and offline mode, while TouchID ensures that only those who have permission can see them. It also allows us to move away from a paper-based environment which are also a security risk.

Cons

I think the years that the developers have spent studying how board members work and interact has truly paid off because you have a simply outstanding software that serves its customers well. I think the only thing that could possibly make it better is if they increased the scrolling speed when you’re looking through a lot of files.

Vendor response

Hi Matt! Many thanks for taking the time to tell us about your experience and leaving us such a wonderful review! We really appreciate you being our customer and helping to share the word about us. Thank you!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Happy Diligent Customer

Reviewed 2 years ago

Diligent can be used as a way to securely communicate with the Board across various access points - from uploaded materials to surveys to messages - and I love how widely-known it is. Our directors are familiar with it, and even if they aren't they can easily learn how to use it because it's so intuitive. Diligent provides hands-on, 24/7 help and support, and that can make all the difference in the world before a big board meeting. Overall, we are very satisfied and plan to stick with Diligent for years to come!

Pros

The three things that make Diligent stand out to me are: - 1) It is easy to use, both on the administrator side and the user side. The features are intuitive and easy-to-learn. - 2) Their customer service is amazing! We really appreciate [SENSITIVE CONTENT HIDDEN] for always being there for us, ready to answer a question or assist with an issue. - 3) It is highly secure and provides a sense of comfort in knowing our materials are safe and protected. We are very satisfied customers!

Cons

I can't think of any complaints. It's true that they're on the pricier side, but you're paying for a lot more than a board portal - you're paying for research, for ingenuity, for corporate governance guidance, for the latest technology, and for top-notch customer service - so it's worth the price tag!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Ideal for volunteer boards

Reviewed 2 months ago

Once the admin has been completed it is a very useful and efficient way of managing a big meeting with lots of papers

Pros

The ability for members to make and share (or not as appropriate) notes on papers

Cons

It is time consuming fort he adminstrator loading all the documents and links for a big meeting with a lot of items

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Uploading to Diligent

Reviewed 3 years ago

Hard work

Pros

Not sure as yet. would like to see what amendments can be made to help with issues raised below

Cons

loading lots of documents takes ages when you have lots of appendices Not having the ability to create new meetings and adding relevant directors to those meeting rather than having to go to Diligent

Vendor response

Thank you for sharing your review as a new user, Reshma! We appreciate that you've shared constructive feedback about appendices please know that your suggestion has been taken into consideration as we continue to make improvements to the platform. Our team is always here to help should have any questions, or if you'd like to share any further feedback.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Customer Service

Reviewed 2 years ago

Switching to Diligent from Directors Desk was smooth. Our Customer Representative was very hands on and present at the first board meeting to set up Directors and give tutorials. Aside from my one issue with the survey feature, Diligent has been an excellent board portal! I highly recommend.

Pros

-- Ease of use for Directors -- Excellent customer service; response times are fast! -- The ability to take notes, bookmark and move around within a meeting book -- The new feature to add conference call information to the meeting book is great

Cons

My only issue with Diligent is that administrators don't have the ability to edit or complete a questionnaire/survey on behalf of a Director. This is the one item where Diligent has not made any improvements.

Diligent Boards FAQs and common questions

Q. What type of pricing plans does Diligent Boards offer?

Diligent Boards has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Diligent Boards?

Diligent Boards has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Diligent Boards support?

Diligent Boards supports the following languages:
Arabic, English, French, German, Hebrew, Polish, Portuguese, Spanish


Q. Does Diligent Boards support mobile devices?

Diligent Boards supports the following devices:
Android, iPad, iPhone


Q. Does Diligent Boards offer an API?

No, Diligent Boards does not have an API available.


Q. What other apps does Diligent Boards integrate with?

Diligent Boards integrates with the following applications:
Okta


Q. What level of support does Diligent Boards offer?

Diligent Boards offers the following support options:
24/7 (Live rep), Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk

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