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Diligent: Built to Drive Your Modern Governance Needs
Boards allows you to securely build, share, and collaborate on board meeting books and materials. Over 650,000 board members and executives at 16,000+ companies trust Diligent to streamline their governance needs. At Diligent, our focus is on providing products that are secure, easy-to-use and we back it up with concierge level, white-glove support 24/7/365.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.4
/5
246
Starting from
No pricing info
Value for money contenders
Functionality
4.5
/5
246
Total features
39
3 categories
Functionality contenders
Overall Rating
4.7
/5
246
Positive reviews
186
53
6
0
1
Overall rating contenders
Verified reviewer
Gambling & Casinos, 1,001-5,000 employees
Used monthly for 6-12 months
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Our Board members asked our Company to implement this solution they liked it so much from prior experience. That speaks volumes for the end user experience. As an Admin user its generally pretty good too.
Collaborative, functional, allows board members to highlight text in presentations and post it notes for questions in meetings, everyone sees the same thing in the meeting, automatically resorts the folders and order when intermediate agenda items or items are added, available on ipad . Functionality has been added to conduct surveys and deal with minutes too.
Could do with an upgrade on look and feel, and some things just aren't intuitive, some defaults are the wrong way round (IMO - such as not automatically saving board members notes when a presentation is replaced - you have to elect for that), the client can appear a little slow on laptop at times but that may be due to where I am situated
Thank you for the nice and valuable feedback! It is important to us that our customers are happy, and we are always looking for ways to make our products better. Thanks for taking the time to review us!
Michelle S.
Education Management, 501-1,000 employees
Used daily for 1-2 years
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I find the customer service people to be exceptionally knowledgable, friendly and helpful. Many times when I call and ask questions, they will go above and beyond in an explanation, send tip sheets or provide short cuts. I have even had them say to me, that is an excellent thought processes and way of doing "it", whatever I'm calling about, but then offer an easier solution or another thought or...
What I like most about BoardDocs is the ease about using it. I feel its fairly intuitive, easy to pick up on as its similar to other software programs you might use, they have built a great platform for allowing multiple ways to use the product. We have been using the software for almost two years and I would not go back to doing scanned PDF packets on our website ever! I was resistant through several demonstrations or communications with sales people. The last time, I felt that I finally could envision myself using the product and having it be useful, time-saving and user-friendly. I was ready to jump on board!
The software does not allow for a lot of individualization or specialization, such as on the featured page which is similar to having a home page. I would like to be able to customize this page or other aspects of the software more to reflect our own district trends or social feel. I also do not like that once reports are submitted, especially if they have executive content, the person who wrote the report with the content, can no longer see the report they wrote when it comes to making revisions or changing anything if its been submitted and at the meeting can no longer see the executive content even if they were the one who wrote the report.
Sharon Y.
Internet, 5,001-10,000 employees
Used other for 2+ years
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It's ok for basic needs. It's ok for basic needs.
You can't upload animated presentations, or videos embedded in presentations.
Katherine F.
Hospital & Health Care, 501-1,000 employees
Used weekly for 2+ years
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Diligent enables two important Board functions (provided that the hospital admins upload the materials timely, which they do really well after a quick learning curve years ago): 1) Directors (or Committee members) have materials in advance and there is every reason for them to be prepared for meetings 2) During meetings at our hospital and the system meetings, all participants (often 18-30 people...
Reams of paper, and many valuable moments in Board meetings (and administrator time), are saved because of Diligent. Our hospital system has used Diligent for Board work for several years now. The hospital administrators have mastered the art of getting the appropriate materials posted, on time and accurately -- and our Board meetings flow more smoothly and with increased engagement by members, because everyone has the materials in front of them and ... materials to review in advance.
I can't speak to the back office work -- I'm an end-user as the Board chair and member/chair of committees -- from my perspective I'd like to see some highlighting/focus from Diligent. Every Board or Committee icon on the software looks the same -- what if the Diligent Team were to put a red (or green or whatever- striped?) border around the most recent, the "live" meeting that members are to focus on?
Sandra D.
Banking, 201-500 employees
Used weekly for 2+ years
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It saves me time in preparing for board meeting and committee meetings. Less printing of documents, so it saves time. It is more secure with no hard copies getting left around. Paperless meetings are the best way to go. The board members can view or access the material anywhere in the world and on any device. You are never out of reach so you can always attend important meetings while out of town, and with carrying no paper copies. You always have it at your fingertips. Documents can be loaded quickly, even in the middle of a meeting. The users never know new documents are being loaded, so no interruptions. I always know where to go back to find documents. it has been a real asset in this company.
It's secure, password protected, easy to use, very little training needed to use, has many features "built in" that I love, i.e. automatic save as you build the sites. Can view documents from any device. I love the "note taking" feature and the ability to do questionnaires, vote for board items option, and fingerprint sign-on. I also love the drag and drop method to load documents onto your sight,...
Many more Pros than cons. If I have an issue with the product/software, its because I am not using it correctly. The only thing I can think of is, that it may be nice to have an "undo" feature in case I accidentally choose the incorrect option and something gets deleted. It has not happened yet.
Thank you for your wonderful note, Sandra. We really appreciate you taking the time to share your experience. It was a delight to read your positive comment - thank you very much!
Diligent Boards has the following pricing plans:
Pricing model: Subscription
Free Trial: Available
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