Diligent Boards Pricing, Features, Reviews & Alternatives

Diligent Boards

Diligent: Built to Drive Your Modern Governance Needs

4.74/5 (231 reviews)

Diligent Boards overview

What is Diligent Boards?

Boards allows you to securely build, share, and collaborate on board meeting books and materials. Over 650,000 board members and executives at 16,000+ companies trust Diligent to streamline their governance needs. At Diligent, our focus is on providing products that are secure, easy-to-use and we back it up with concierge level, white-glove support 24/7/365.

For Administrators:
When using Boards, administrators can:
- Quickly load board meeting materials with drag and drop and auto-tab functionality
- Set granular permissions for who can see what board materials and when
- Archive older board materials and board books and setup a resource center for your board
- Add or remove contacts, setup meetings on a group calendar
- Administer Director & Officer (D&O) questionnaires and board evaluation surveys

For Board Members and Executives:
- View board materials and appendices seamlessly online and offline
- Mark-up and annotate pages of the board book with highlighter, pen, and sticky notes
- Provide digital signatures and vote as part of your corporate governance duties
- Access a resource center for your organizations governance procedures and documents
diligent.com

Pricing

Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, Portuguese, French, Spanish, Polish, German
Diligent Boards screenshot: Director homepage view on the iPad, our most used experienceWhy Switch to Diligent?Diligent Boards screenshot: Annotate any document from your preferred deviceDiligent Boards screenshot: Cast votes and request signatures inline with book contentDiligent Boards screenshot: The new web experience for administrators is even more easy-to-use and intuitive than beforeDiligent Boards screenshot: Build books in minutes by dragging and dropping documents and approving them in line

Diligent Boards user reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.5
  4.6
  4.9
Matt G.

A board management software that delivers unparalleled excellence

Used weekly for 6-12 months
Reviewed 2018-08-03
Review Source: Capterra

Outstanding!

Pros
When we switched over to Diligent, we were expecting a bit of a transition period. But we were pleasantly surprised that everyone found it so easy to jump into this program because the design is so intuitive and very little training was required to operate it. The software has also has gorgeous and elegant aesthetics which makes it very appealing. It's a fast and secure way to handle sensitive information. Our board members are able to access the information both in online and offline mode, while TouchID ensures that only those who have permission can see them. It also allows us to move away from a paper-based environment which are also a security risk.

Cons
I think the years that the developers have spent studying how board members work and interact has truly paid off because you have a simply outstanding software that serves its customers well. I think the only thing that could possibly make it better is if they increased the scrolling speed when you’re looking through a lot of files.

Response from Diligent


Hi Matt! Many thanks for taking the time to tell us about your experience and leaving us such a wonderful review! We really appreciate you being our customer and helping to share the word about us. Thank you!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Sarah C.

Happy Diligent Customer

Used weekly for 2+ years
Reviewed 2020-11-07
Review Source: Capterra

Diligent can be used as a way to securely communicate with the Board across various access points - from uploaded materials to surveys to messages - and I love how widely-known it is. Our directors are familiar with it, and even if they aren't they can easily learn how to use it because it's so intuitive. Diligent provides hands-on, 24/7 help and support, and that can make all the difference in the world before a big board meeting. Overall, we are very satisfied and plan to stick with Diligent for years to come!

Pros
The three things that make Diligent stand out to me are: - 1) It is easy to use, both on the administrator side and the user side. The features are intuitive and easy-to-learn. - 2) Their customer service is amazing! We really appreciate [SENSITIVE CONTENT HIDDEN] for always being there for us, ready to answer a question or assist with an issue. - 3) It is highly secure and provides a sense of comfort in knowing our materials are safe and protected. We are very satisfied customers!

Cons
I can't think of any complaints. It's true that they're on the pricier side, but you're paying for a lot more than a board portal - you're paying for research, for ingenuity, for corporate governance guidance, for the latest technology, and for top-notch customer service - so it's worth the price tag!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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CD A.

Yes!!!

Used weekly for 2+ years
Reviewed 2021-04-06
Review Source: Capterra

Diligent literally saves you thousands of dollars in storage, Professional development, IT support, and paper. They are always on call for customer questions and training.

Pros
Diligent has many great software programs for Board to ensure that everything you need to aid your board is included in the software.

Cons
It would be absolutely wonderful if diligent could combine several of their products into one big product!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Reshma U.

Uploading to Diligent

Used daily for less than 6 months
Reviewed 2019-06-07
Review Source: Capterra

Hard work

Pros
Not sure as yet. would like to see what amendments can be made to help with issues raised below

Cons
loading lots of documents takes ages when you have lots of appendices Not having the ability to create new meetings and adding relevant directors to those meeting rather than having to go to Diligent

Response from Diligent


Thank you for sharing your review as a new user, Reshma! We appreciate that you've shared constructive feedback about appendices please know that your suggestion has been taken into consideration as we continue to make improvements to the platform. Our team is always here to help should have any questions, or if you'd like to share any further feedback.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Samantha M.

Excellent Customer Service

Used weekly for 1-2 years
Reviewed 2020-08-26
Review Source: Capterra

Switching to Diligent from Directors Desk was smooth. Our Customer Representative was very hands on and present at the first board meeting to set up Directors and give tutorials. Aside from my one issue with the survey feature, Diligent has been an excellent board portal! I highly recommend.

Pros
-- Ease of use for Directors -- Excellent customer service; response times are fast! -- The ability to take notes, bookmark and move around within a meeting book -- The new feature to add conference call information to the meeting book is great

Cons
My only issue with Diligent is that administrators don't have the ability to edit or complete a questionnaire/survey on behalf of a Director. This is the one item where Diligent has not made any improvements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Diligent Boards pricing

Pricing options
Subscription
Free trial
View Pricing Plans

Pricing is set annually per user based on the user features and functionality needed to collaborate on board meeting materials and packets.

Diligent Boards features

Access Controls/Permissions
Collaboration Tools
Content Management
Customizable Branding
Document Management
Document Storage
File Sharing
Search/Filter
Version Control

API (379 other apps)
Activity Dashboard (274 other apps)
Alerts/Notifications (388 other apps)
Commenting / Notes (266 other apps)
Communication Management (286 other apps)
Data Import/Export (261 other apps)
Drag & Drop (291 other apps)
Mobile Access (287 other apps)
Task Management (300 other apps)
Third Party Integrations (349 other apps)
Workflow Management (265 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Diligent Boards

Key features of Diligent Boards

  • 24/7/365 support
  • Annotations, mark-ups, & notes
  • Dedicated account manager
  • Integrated company insights, news, and industry board best practices
  • Note preservation
  • Resource Center
  • Secure communication
View All Features

Benefits

Diligent helps users to:
- Efficiently create and distribute board meeting packets and materials to board members
- Review board meeting materials on and offline
- Securely share important board materials with anyone inside or outside the organization
- Keep documents safe inside Diligent's end-to-end secure platform
- Administer surveys through built-in questionnaire functionality to drive actionable insights
- Free up board meeting time for making decisions, not reviewing and finding information