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DocStar ECM Logo

Document Management and AP Automation for Midsize Orgs.

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DocStar ECM - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

DocStar ECM overview

What is DocStar ECM?

DocStar ECM is a cloud-based and on-premise enterprise content management solution designed to help businesses upload, modify, share, and store documents in a centralized repository for future reference. The platform comes with an automated data capture module, which enables organizations to extract or import data from various sources and match the information with different support documents to eliminate errors.

DocStar ECM’s customizable workflows let professionals create custom rules to process as well as route content to the team members for approval and receive real-time alerts about document status and progress from the dashboard. The solution offers numerous features such as document scanning, a drag-and-drop interface, audit trails, secure editing, Boolean search, auto-destroy, and more. Plus, the built-in automatic indexing functionality organizes the documents using barcodes, Regex pattern matching, formatting, and other functions.

DocStar ECM includes custom electronic forms, which allows teams to design personalized forms with digital signature capabilities to capture, verify, and approve information. The platform also supports integration with various third-party ERP, accounting & CRM systems such as Microsoft, Sage, Epicor, Oracle, SAP, and Infor.

Key benefits of using DocStar ECM

Access and import files from anywhere in the world
Automate paperless document processes such as AP, HR, Sales and more
Design and modify your workflows with a graphical workflow designer
Extract and index key data using OCR and intelligent data capture
Secure content with user-based permissions
Enforce compliance with document retention and records management policies
Integrate with your business software using our advanced API
Flexible deployment in the cloud (SaaS) or on-premises
Electronic forms for easy and predictable data entry
Ensure document integrity with ValiDate and Audit Trail technology
Version control tracks document variants in real time

Starting price

47 /
per month

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Pros & Cons

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Document Management

Workflow Automation

Employee Information Management

Document Search

Performance and Speed

Data Management

DocStar ECM’s user interface

Ease of use rating:

DocStar ECM pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(7)
3-4(55)
5(35)

What do users say about DocStar ECM?

We have several departments actively archiving documents into the system, resulting in millions of documents.

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Who uses DocStar ECM?

Based on 97 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Insurance
Wholesale
Mechanical or Industrial Engineering
Hospital & Health Care
Others

Use cases

Document Management
Accounts Payable
Records Management
Enterprise Content Management
Content Management

DocStar ECM's key features

Most critical features, based on insights from DocStar ECM users:

Document storage
Access controls/permissions
File sharing
Archiving & retention
Document generation
Invoice processing

All DocStar ECM features

Features rating:

Electronic signature
Document management
Document capture
Information governance
Customizable forms
Real-Time data
Search/Filter
Secure data storage
Single sign on
Workflow management
Content management
Configurable workflow
Duplicate payment alert
Approval process control
File recovery
Full text search
Collaboration tools
Forms management
Purchase order reconciliation
Offline access
Filtering
Fraud detection
Accounting
Version control
Indexing
Vendor management
Tagging
Metadata management
Mobile access
Optical character recognition
Status tracking
SSL security
Reporting & statistics
Reporting/Analytics
Activity dashboard
Activity tracking
Aging tracking
Alerts/Notifications
API
Asset lifecycle management
Audit trail
Commenting/Notes
Compliance management
Compliance tracking
Content library
Customizable branding
Customizable reports
Data capture and transfer
Data import/export
Digital asset management
Document automation
Document classification
Document review
Drag & drop
Electronic forms
Email management
File conversion
File management

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DocStar ECM pricing

Value for money rating:

Starting from

47

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about DocStar ECM price and value

Value for money rating:

To see what individual users think of DocStar ECM's price and value, check out the review snippets below.

“We had a rocky start, but through deep discussions and strong support from ECM, we are successfully using ECM and enjoying a great process with automating our AP.”
BG

Bryan G.

System Software Specialist

“Great experience with the installers and training. They were always ready and willing to help us in the installation and have been very supportive in answering any questions we have had.”
IS

Iris S.

Secty/Treas

DocStar ECM integrations (9)

Integrations rated by users

We looked at 97 user reviews to identify which products are mentioned as DocStar ECM integrations and how users feel about them.

Kinetic logo
Kinetic

Integration rating: 3.0 (2)

We already have many documents in DocStar and we need to move to the Kinetic windows. We need the integration to work as it did in Classic with passwordless single sign-on. Drag and Drop and Viewing is a problem from within Kinetic.

SR

Susan R.

ERP Manager

Sage 100 logo
Sage 100

Integration rating: 4.0 (1)

DocStar ECM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Knowledge Base
Email/Help Desk
Chat

Training options

In Person
Documentation
Webinars
Videos
Live Online

DocStar ECM FAQs

Q. Who are the typical users of DocStar ECM?

DocStar ECM has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does DocStar ECM support?

DocStar ECM supports the following languages:
Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, Finnish, French, German, Spanish, Swedish, Turkish, Vietnamese


Q. Does DocStar ECM support mobile devices?

DocStar ECM supports the following devices:
Android, iPad, iPhone


Q. Does DocStar ECM offer an API?

Yes, DocStar ECM has an API available for use.


Q. What level of support does DocStar ECM offer?

DocStar ECM offers the following support options:
FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat

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