Epicor ERP Pricing, Features, Reviews & Comparison of Alternatives

Epicor ERP

ERP for make-to-order & mixed-mode manufacturers

3.95/5 (73 reviews)

Epicor ERP overview

What is Epicor ERP?

Epicor ERP offers flexible, industry-specific enterprise resource planning solutions that are designed around the specific needs of manufacturing customers. The solutions leverage new technologies such as the Internet of Things (IoT), social collaboration, big data and analytics, 3D design automation, and mobility for a combination of rich global functionality built on agile technology.

Epicor ERP capabilities include a CRM for managing customer and partner data, invoices, quotes, orders, multi-level pricing contracts, and more. Tools for performance management provide visibility into the business, allowing users to plan, execute, and analyze at both strategic and tactical levels using business intelligence (BI) data. Users can securely capture, store, manage, and access content and documents at any time, via any device, using Epicor’s content management system (DocStar), empowering interdepartmental collaboration.

Organizations are able to manage and streamline financial operations and gain insights into performance, expense, and risk through tools and controls to support complex legislative requirements. Features for planning and scheduling provide day-to-day control and long range planning, helping to manage supply and demand in real time with resource optimization, availability, change management, and more. Epicor ERP’s tools for manufacturing and production provide a full range of supply chain management, execution and distribution capabilities.

Epicor ERP helps organizations plan and execute simple or complex, multi-level projects with strict costing and billing through features for project planning, time and expense management, billing and revenue, and resource management. Users are able to maximize service effectiveness by coordinating service center processes, and managing each aspect of the supply chain from forecasting to fulfillment. Epicor ERP also includes human capital management from onboarding, to talent management.
www.epicor1.com

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Epicor ERP screenshot: Add and edit tiles with customizable dashboards for each userEpicor—ERP Software for ManufacturersEpicor ERP screenshot: The executive dashboard provides real-time information on the health of their business, including shipping, sales, and invoicingEpicor ERP screenshot: The exceptions dashboard help users catch issues before they cause real problemsEpicor ERP screenshot: The executable dashboard allows users to update supplier relationship information from multiple records at onceEpicor ERP screenshot: The sales order entry screen can be personalized for each business's needsEpicor ERP: Technology

Epicor ERP reviews

Value for money
Features
Ease of use
Customer support
  3.7
  3.9
  3.5
  3.5
Alicia Wiggin

Robust ERP System Ideal for Manufacturing

Used daily for less than 6 months
Reviewed 2019-11-21
Review Source: Capterra

We’ve been pleasantly surprised at how it is turning out to meet our business needs, while knowing the amount of work necessary to get it set how we need.

Pros
Easily mass upload and update data. Configurable modules to meet your business needs. Responsive, knowledgeable and helpful consultants.

Cons
Some restrictions which are costly to customize and work around. Forms are not easily edited. Many modules are an extra added cost to subscribe every year.

Response from Epicor Software



Hi Alicia, thank you for your feedback about Epicor ERP. We're glad to hear that the data mangagement aspects of our ERP is working well for you. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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James Primm

Feature Packed but Cumbersome

Used daily for 2+ years
Reviewed 2019-08-24
Review Source: Capterra

The software is a total package for any type of manufacturing company. When i say it has it all, I mean it. However, it comes at a cost. The interface can be a bit clunky and there isn't always a great workaround for what should be a simple task. However, once you get it all figured out the sky is limit with this tool and it can be fully customized if you have someone on staff who can code and script.

Pros
This software has a ton of features. From Quote to Invoicing and every piece of the production pipeline in between.

Cons
It's not super intuitive and requires a bit of a learning curve to get it going in the right direction.

Response from Epicor Software


Hi James, Thank you for your feedback about Epicor ERP. We're glad to hear the solution has provided
you with the proper features. We're sorry to hear the learning curve has been steep. We would like to learn more about the issue you are experiencing so we can deliver a solution. Please send us an email to socialmedia@epicor.com with your contact information, so we can assist you. Again, we are sorry for the inconvenience you've experienced, and we look forward to resolving it.
Sincerely,
The Epicor Social Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Peter Udovenko

Great for quoting engineered to order equipment and systems

Used daily for 2+ years
Reviewed 2020-04-29
Review Source: Capterra

Overall its been great. There is no perfect system so sometimes just takes getting familiar with to understand the full capability of the system.

Pros
This ERP makes it extremely easy to quote items that do not have part numbers set up in the system. We fabricate custom designed process equipment which requires many purchased components. And often times our customers require us to follow their specific Approved Material List which could include components we have not purchased before. Epicor allows to quote parts, kits, systems without forcing us to create part numbers which makes quoting very easy and quick. No sense in setting up part numbers if we don't have the job yet.

Cons
The CRM part is not the greatest. Needs to be improved or allow Sales Force or other leading CRM software to tie in to Epicor.

Response from Epicor Software


Hi Peter, thanks so much for your feedback on Epicor ERP. It's great to hear that quoting engineered to order equipment and systems is working well for you. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Lisa Morabito

Epicor ERP

Used daily for 2+ years
Reviewed 2020-02-24
Review Source: Capterra

Pros
I used this software for 6 years and so I really got to know the ins and outs of it. It's hard to say what I liked most because I didn't really like it that much. One positive is that it's a very robust product probably best suited to a much larger company than ours.

Cons
As the out of the box product, there is zero ability to customize anything without paying another company to do it for you. It's possible to make changes if you have training or an additional module, neither of which I had. There are many security measures in place that makes it difficult to undo something or revise after you've done it.

Response from Epicor Software


Hi Lisa, thank you for your feedback about Epicor ERP. We're sorry to hear you didn't like the software. We would like to learn more about the issues you experienced. Please email us at socialmedia@epicor.com with your contact information, so we can assist you. Again, we are sorry for the inconvenience you've experienced.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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robert cruzen

Great ERP

Used daily for 2+ years
Reviewed 2020-04-30
Review Source: Capterra

It has been great we have found errors in our engineering program and saved a great deal of money. It has allowed us to have all of the different departments all in one ERP.

Pros
It has truly helped the company grow and able to analyze what works and what isn't. Purchasing and Project Management is simple and straightforward.

Cons
It isn't aesthetically pleasing and I have noticed many users like it to be sleek..

Response from Epicor Software


Hi Robert, thank you so much for your review of Epicor ERP. We're pleased to hear it has helped you identify areas of improvement in your organization. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Epicor ERP pricing

Pricing options
Subscription
View Pricing Plans

Contact Epicor for detailed pricing information.

Epicor ERP features

Activity Dashboard
Billing & Invoicing
Compliance Management
Inventory Management
Inventory Tracking
Real Time Data
Reporting & Statistics
Workflow Management

API (627 other apps)
Activity Tracking (313 other apps)
Audit Trail (292 other apps)
Auditing (341 other apps)
Automatic Notifications (487 other apps)
Customizable Reporting (390 other apps)
Data Import/Export (360 other apps)
Document Management (277 other apps)
Document Storage (294 other apps)
Monitoring (276 other apps)
Real Time Reporting (282 other apps)
Third Party Integration (382 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Epicor ERP

Key features of Epicor ERP

  • Accounts Payable
  • Accounts Receivable
  • Collections
  • Purchasing
  • Analytics
  • CRM
  • Product Lifecycle Management
  • Purchasing
  • Sales Management
  • Supply Chain Management
  • Billing System Integration
  • Financial Integration
  • Supply Chain Management
  • Barcoding / RFID
  • Sourcing & Distribution
  • Plant-Level Planning
  • Quotes / Estimates
  • Import / Export Management
  • Warranty Tracking
  • Product Configurator
  • Product Configurator
  • B2C Web Functionality
  • B2B Web Functionality
  • By-Product Management
  • Tax Management
  • Payroll
  • Business Intelligence
View All Features

Benefits

Epicor ERP allows the integration of new technologies and processes in order to help make accurate, data-driven decisions.

Get a clear line of sight on everything from product and design through manufacturing and fulfillment to ensure that products will be profitable.

Cloud-ready Epicor ERP enables users to access business intelligence (BI) dashboards from any device.

Mitigate risk with greater visibility and closer collaboration across the entire supply chain.

Drive efficiency and productivity with tools that help better plan resources, balance and distribute work, collaborate with suppliers, and respond to shifting demand.