Epicor ERP Pricing, Features, Reviews & Alternatives

Epicor ERP

ERP for make-to-order & mixed-mode manufacturers

3.86/5 (86 reviews)

Epicor ERP overview

What is Epicor ERP?

Epicor ERP offers flexible, industry-specific enterprise resource planning solutions that are designed around the specific needs of manufacturing customers. The solutions leverage new technologies such as the Internet of Things (IoT), social collaboration, big data and analytics, 3D design automation, and mobility for a combination of rich global functionality built on agile technology.

Epicor ERP capabilities include a CRM for managing customer and partner data, invoices, quotes, orders, multi-level pricing contracts, and more. Tools for performance management provide visibility into the business, allowing users to plan, execute, and analyze at both strategic and tactical levels using business intelligence (BI) data. Users can securely capture, store, manage, and access content and documents at any time, via any device, using Epicor’s content management system (DocStar), empowering interdepartmental collaboration.

Organizations are able to manage and streamline financial operations and gain insights into performance, expense, and risk through tools and controls to support complex legislative requirements. Features for planning and scheduling provide day-to-day control and long range planning, helping to manage supply and demand in real time with resource optimization, availability, change management, and more. Epicor ERP’s tools for manufacturing and production provide a full range of supply chain management, execution and distribution capabilities.

Epicor ERP helps organizations plan and execute simple or complex, multi-level projects with strict costing and billing through features for project planning, time and expense management, billing and revenue, and resource management. Users are able to maximize service effectiveness by coordinating service center processes, and managing each aspect of the supply chain from forecasting to fulfillment. Epicor ERP also includes human capital management from onboarding, to talent management.
www.epicor.com

Pricing

Pricing options
One time license
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

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Epicor ERP screenshot: Add and edit tiles with customizable dashboards for each userEpicor ERP: TechnologyEpicor ERP screenshot: The executive dashboard provides real-time information on the health of their business, including shipping, sales, and invoicingEpicor ERP screenshot: The exceptions dashboard help users catch issues before they cause real problemsEpicor ERP screenshot: The executable dashboard allows users to update supplier relationship information from multiple records at onceEpicor ERP screenshot: The sales order entry screen can be personalized for each business's needsEpicor—ERP Software for Manufacturers
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Epicor ERP user reviews

Value for money
Features
Ease of use
Customer support
  3.6
  3.8
  3.4
  3.4
Jeff E.

Exceptional ERP Software for Manufacturers

Used daily for 2+ years
Reviewed 2020-09-29
Review Source: Capterra

Over the course of nearly twenty years as an Epicor admin in manufacturing, my experience has been fantastic. The software is simply to use, extremely flexible, and the ways that the data can be extracted (reports, BAQ's, and Dashboards) make it a VERY powerful analysis tool when the time to enter data is done properly. The support team is also fantastic...and while maintenance and support is expensive, it's worth it and you get what you pay for.

Pros
Epicor is extremely flexible right out of the box, and is exceptionally strong in the areas of managing and tracking Production Jobs, Bill of Materials, Scheduling, Labor, Inventory, Purchasing, and Order Entry. It also has the ability to have customized development, and things like the Epicor BAQ's, Dashboards, and Business Activity Manager features allow customizes information, exportable grids, and notifications to be setup by administrators and even end users as these modules are user-friendly and fairly intuitive! The Shop Floor Data Entry Module (MES) is also very intuitive and simple to use for the users on the production / manufacturing floor.

Cons
Epicor ERP is expensive software, and since it's such a wide product that handles so many aspects of your business, setup really must be done according to Epicor's recommendations and completed thoroughly. Also, since it's so flexible, there is a lot of it that you won't use, so it's best to create clear work instructions for your team and/or hide fields and/or functions that you will not need to use.

Response from Epicor Software


Hello Jeff, thank you for your feedback about Epicor ERP. We're glad to hear you find it flexible and intuitive. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Alicia W.

Robust ERP System Ideal for Manufacturing

Used daily for less than 6 months
Reviewed 2019-11-21
Review Source: Capterra

We’ve been pleasantly surprised at how it is turning out to meet our business needs, while knowing the amount of work necessary to get it set how we need.

Pros
Easily mass upload and update data. Configurable modules to meet your business needs. Responsive, knowledgeable and helpful consultants.

Cons
Some restrictions which are costly to customize and work around. Forms are not easily edited. Many modules are an extra added cost to subscribe every year.

Response from Epicor Software



Hi Alicia, thank you for your feedback about Epicor ERP. We're glad to hear that the data mangagement aspects of our ERP is working well for you. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Lisa M.

Epicor ERP

Used daily for 2+ years
Reviewed 2020-02-24
Review Source: Capterra

Pros
I used this software for 6 years and so I really got to know the ins and outs of it. It's hard to say what I liked most because I didn't really like it that much. One positive is that it's a very robust product probably best suited to a much larger company than ours.

Cons
As the out of the box product, there is zero ability to customize anything without paying another company to do it for you. It's possible to make changes if you have training or an additional module, neither of which I had. There are many security measures in place that makes it difficult to undo something or revise after you've done it.

Response from Epicor Software


Hi Lisa, thank you for your feedback about Epicor ERP. We're sorry to hear you didn't like the software. We would like to learn more about the issues you experienced. Please email us at socialmedia@epicor.com with your contact information, so we can assist you. Again, we are sorry for the inconvenience you've experienced.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Rob M.

Full-featured mid-tier ERP based on Microsoft Stack (or cloud option)

Used daily for 2+ years
Reviewed 2021-01-08
Review Source: Capterra

Very simple to implement. Training people was the hardest part. We upgraded from a 20 year old ERP which was not WYSIWYG but users liked new formats. As usual customers wanted every option but after implementation realized that they could live without it since there were similar features in the existing software. We have a factory with about 40 office workers, 400 on factory floor, two distribution centers and main office. Factory in Mexico, others in US. Project management support from Epicor was great. Not impressed with support. Often had to wait long time for solutions and it required a lot of data on our part to answer their questions. The MS Stack was easy to configure, secure and administrate. We purchased our own servers and hosted them in a shared DC. Performance was good once we figured out how to configure everything including firewalls, WAN and various remote servers. No problems migrating data to new environment but we kept the legacy system for queries. We added a 3rd-party EDI solution and it worked well to reduce Order processing issues. The Epicor software was rarely the problem. Mostly project and training issues that delayed the effort.

Pros
The MS stack makes it easy to customize for reporting, data storage. Multi-tier configuration with database, application server and options for web-clients, fat clients and terminal servers. Many options for customization in addition to code development. Multi-everything. Relatively easy to upgrade and stay on current releases. Great administrative tools and ability to add resources as demand grow, including localizing servers for better performance.

Cons
Nothing really. There are lots of modules and each has a lot of simple to understand configuration options.

Response from Epicor Software


Hi Rob, thank you for your feedback about Epicor ERP. We're glad to hear you find the ease of customization beneficial. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about the program.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Brian M.

Workflow made easy

Used daily for less than 6 months
Reviewed 2020-10-07
Review Source: Capterra

We used this to manage the company. We track time on projects. Keep inventory, and is used heavily in supply chain.

Pros
This software handles all of your company needs. It does time management, inventory, project management, and more. This was very easy to roll out to end users.

Cons
So far we have only used this for less then 6 mo. I don't have any down side at this point. There is still a learning curve that we need to over come.

Response from Epicor Software


Hi Brian, thank you for your feedback about Epicor ERP. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Epicor ERP pricing

Pricing options
One time license
View Pricing Plans

Contact Epicor for detailed pricing information.

Epicor ERP features

Activity Dashboard
Billing & Invoicing
Compliance Management
Document Management
Inventory Management
Reporting & Statistics
Reporting/Analytics
Workflow Management

API (880 other apps)
Access Controls/Permissions (671 other apps)
Activity Tracking (539 other apps)
Alerts/Notifications (1107 other apps)
Audit Management (555 other apps)
Audit Trail (548 other apps)
Customizable Reports (596 other apps)
Data Import/Export (661 other apps)
Mobile Access (765 other apps)
Search/Filter (635 other apps)
Status Tracking (562 other apps)
Third Party Integrations (760 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Epicor ERP

Key features of Epicor ERP

  • Accounts Payable
  • Accounts Receivable
  • Collections
  • Purchasing
  • Analytics
  • CRM
  • Product Lifecycle Management
  • Purchasing
  • Sales Management
  • Supply Chain Management
  • Billing System Integration
  • Financial Integration
  • Supply Chain Management
  • Barcoding / RFID
  • Sourcing & Distribution
  • Plant-Level Planning
  • Quotes / Estimates
  • Import / Export Management
  • Warranty Tracking
  • Product Configurator
  • Product Configurator
  • B2C Web Functionality
  • B2B Web Functionality
  • By-Product Management
  • Tax Management
  • Payroll
  • Business Intelligence
View All Features

Benefits

Epicor ERP allows the integration of new technologies and processes in order to help make accurate, data-driven decisions.

Get a clear line of sight on everything from product and design through manufacturing and fulfillment to ensure that products will be profitable.

Cloud-ready Epicor ERP enables users to access business intelligence (BI) dashboards from any device.

Mitigate risk with greater visibility and closer collaboration across the entire supply chain.

Drive efficiency and productivity with tools that help better plan resources, balance and distribute work, collaborate with suppliers, and respond to shifting demand.