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Kinetic
Cloud ERP made with manufacturers, for manufacturers.
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Kinetic Pricing, Features, Reviews and Alternatives
Kinetic FAQs
Kinetic product overview
What is Kinetic?
Kinetic offers flexible, industry-specific enterprise resource planning solutions that are designed around the specific needs of manufacturing customers. The solutions leverage new technologies such as the Internet of Things (IoT), social collaboration, big data and analytics, 3D design automation, and mobility for a combination of rich global functionality built on agile technology.
Key benefits of using Kinetic
Typical customers
Platforms supported
Support options
Training options
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Kinetic pricing information
Value for money
3.5
/5
176
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Value for money contenders
Kinetic features
Functionality
3.8
/5
176
Total features
104
17 categories
Most valued features by users
Functionality contenders
Kinetic users reviews
Overall Rating
3.8
/5
176
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.1/10
45
80
36
8
7
Alyssa Rose L.
Overall rating contenders
Michael P.
Furniture, 51-200 employees
Used daily for 6-12 months
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Overall my experience with Epicor is very positive. I like the way that I can modify just about everything in order to adjust to my work flow and to solve problems. The support is standard large company support, the first call you make will be to tier one and unless it is simple it will get escalated.
The software is very robust. Just about everything that the software does is configurable and modifiable. The interface is fairly customizable, you can move things around and even change the color scheme to your liking.
I wouldn't say I dislike this, but do take into consideration that the customization of the software requires a significant amount of programming skill. This software is not targeted at smaller companies that wouldn't have an IT staff or are not willing to spend money on outside programmers.
Thank you for taking the time to post a review, Michael. We appreciate the feedback you have provided on customization. At Epicor, we are committed to providing an ease of use experience. Thank you.
Verified reviewer
Used daily for 2+ years
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Financials, Shop Floor control, scheduling, purchasing
ITs flexibility and ability to customize. Cloud versions available. Offers many modules for most needs. There has been in the past several years a building of third party software vendors with the ability to augment the customization, implementation and general maintenance of the software requiring less reliance on Epicor consulting services. Features such as document routing has greatly improved forms handling. The software is definitely in growth mode resulting in new features and abilities. The number one feature I like is the ability to export any report and most data grids directly to excel. Overall I have more likes on were the software is going rather than were it is at today
The software is not at all user friendly. Little if any documentation on how to use the product. Education is available but pricey. Support system is totally ineffectual and support personal are lacking in basic knowledge. Company has built many silos and employees do not have the ability to see across those barriers. The online support system called Epicare has added a layer of difficulty in that you cannot speak with an employee to explain an issue. The online submission is often limited to drop down selections that have nothing to do with the problem. The helpful tips you are given when submitting a case are almost always way off topic and of no use.
Colin P.
Farming, 11-50 employees
Used daily for 1-2 years
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My company thought we were moving up in the world. Our last system only did half what we needed and had a lot of bugs, but it was cheap. The sales team at Epicor really sold us on what this will do, told me I would not spend nearly as much time in the office and could be out running my company more. HA! I spend 3 times as much time in the office and still can't work this program half the time despite...
Written for hardware stores. Sales people really do their job well.
I am not a hardware store. This program is a nightmare. If you make a mistake be prepared to spend hours fixing it. Epicor's own help pages have fixes that do not exist in the program. This program has been overwritten so many times it makes no sense to use. Not at all intuitive. Incredibly expensive monthly support for absolute garbage!
Verified reviewer
Mining & Metals, 51-200 employees
Used daily for 2+ years
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Overall, the software works as intended. If an issue comes up, it’s generally an easy fix even if it does take a bit of time. Much of what we do as a company can sometime require us to have to dig around in the system to find the information we need but the good thing is that Epicor allows for that digging thru it’s search fields.
The very thing that kind of sucks about this software is also the thing that makes it “work” for our company. The ability to customize the software for our day to day business needs is awesome.
Unfortunately, those customizations make fixing things a little more difficult than if we were able to use the software “out of the box.” Having developers in a different country also prohibits and lengthens “fix time” due to time difference.
Verified reviewer
Retail, 201-500 employees
Used weekly for 2+ years
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Good experience but I can be better, if you have a midsize company is a good option
It's easy to implement and if you have an .NET team the knowledge curve is low and you can customize the modules by yourself
CRM is not good, also the web version has so much problems when we compare to other competitors
Hi there, thank you for your feedback about Epicor ERP. We're glad to hear you've found it easy to customize and would like to learn more re: your experience of the CRM. Your feedback is invaluable. Please email us at customerreferences@epicor.com
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